Forum Discussion

C0r0ner's avatar
C0r0ner
Copper Contributor
Mar 04, 2026

Thumbnail previews not working after switch from Onedrive Private to Business

In short. After switching to Onedrive for Business (was using a personal Onedrive before), the thumbnail preview in Windows File Explorer stopped working for several filetypes.

  • All files are synced and stored on my harddisk
  • Moving them out of OneDrive makes the thumbnails reappear
  • Before files are uploaded, the thumbnail shows up, but as soon as the file is uploaded and I refresh the folder or have to re-open it later, its showing the application Icon instead of the preview.
  • For STL files, OneDrive replaces the preview created by powertoys with a different color and background. This is assuming it is able to create and the preview is not just the gray background without the 3D-Object.

According to my research this is a known bug which exists since at least 2023. Still, I was not able to find any information about Microsoft at least working on a fix.

The Thread on Microsoft "Learn" was closed: https://learn.microsoft.com/en-us/answers/questions/5299951/certain-onedrive-thumbnails-not-showing?orderby=newest&page=1&forum=msoffice-all&referrer=answers#answers  

 

Filetyps not working so far:

  • Fusion 3D Files *.f3d
  • Stereolytograhpy *.stl (sometimes yes, sometimes not)
  • 3mf
  • mov
  • .CR3 files (Canon RAW files)
  • ....

If you are affected as well, please post which file types are not working for you.

No RepliesBe the first to reply