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C0r0ner
Mar 04, 2026Copper Contributor
Thumbnail previews not working after switch from Onedrive Private to Business
In short. After switching to Onedrive for Business (was using a personal Onedrive before), the thumbnail preview in Windows File Explorer stopped working for several filetypes.
- All files are synced and stored on my harddisk
- Moving them out of OneDrive makes the thumbnails reappear
- Before files are uploaded, the thumbnail shows up, but as soon as the file is uploaded and I refresh the folder or have to re-open it later, its showing the application Icon instead of the preview.
- For STL files, OneDrive replaces the preview created by powertoys with a different color and background. This is assuming it is able to create and the preview is not just the gray background without the 3D-Object.
According to my research this is a known bug which exists since at least 2023. Still, I was not able to find any information about Microsoft at least working on a fix.
The Thread on Microsoft "Learn" was closed: https://learn.microsoft.com/en-us/answers/questions/5299951/certain-onedrive-thumbnails-not-showing?orderby=newest&page=1&forum=msoffice-all&referrer=answers#answers
Filetyps not working so far:
- Fusion 3D Files *.f3d
- Stereolytograhpy *.stl (sometimes yes, sometimes not)
- 3mf
- mov
- .CR3 files (Canon RAW files)
- ....
If you are affected as well, please post which file types are not working for you.
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