Nov 17 2022 03:40 AM
I am an Office 365 small business subscriber and am the administrator. Following a recent software update on my laptop, I was logged out of Office 365 (all components and apps: Office, One Drive, the Admin dashboard etc). When I tried to log back in, I was asked for a verification code, which was sent to a mobile number I no longer have. There was no other option for receiving a verification code. And as I have no access to the settings panel, I can't do anything about it. I have tried calling support and have had three conversations with the team. On each occasion they told me to expect a callback from the data protection team. This call has not come, and I still can't access my account. Has anyone else managed to resolve a similar one? Thanks
Nov 17 2022 06:45 AM