office 365
8145 TopicsTransfer MS Office 365 Business ownership from MSP to own MS Business account
Hello Everybody I need to transfer my clients MS Office 365 Business from current MSP to their own MS Business account. Current MSP very bad service. So, at the end they want to manage their Emails\Licenses on MS Admin Center. What are the steps on doing this?42Views0likes1CommentIs there an acceptable method to convert pub to docx?
Unfortunately Microsoft has decided to end Publisher. So users are forced to find methods both for archiving old files and converting current files to be able to continue working. For the first PDF will most likely be the easiest. For the second I've been trying to find a converter. This proves to be a challenge. And the results have been very unsatisfactory so far. My main publication is a brochure which is printed double-sided on A4 paper, stapled and then folded to A5 size. The publication contains 99% text boxes (with formatted text) and pictures. Here and there a shape like a horizontal line. All things that Word definitely supports. So converting it should be a no-brainer - at least I thought so. Of course Publisher can save as DOCX. Unfortunately the function only supports plain text. So the text boxes are removed, which means a lot of manual rework. Also the text isn't converted continuously. For exapmle the text that was on the first sheet in my Publisher file, ended up on page 5 in Word. Bottom line: not acceptable. Microsoft therefore don't even refer to that save function in their official communication to Publisher retirement. They suggest a workaround instead: save the file as a PDF and open it with Word. The suggestion is embarrassing enough, since it implies that Microsoft are unable to provide suitable conversion between their own formats. I tested it anyway. But the layout ends up in Word in a way that requires a lot of manual rework. Tab stops are partially removed, page margins are shifted. The pagination is also incorrect, so that some pages are half empty. Bottom line: not acceptable. Also tried some online converters. Unfortunately the results haven't been satisfying either. Most of them convert text boxes into shapes with integrated text boxes. And even worse: big text boxes are often split into several smaller boxes. In any case there still remains a lot of manual rework. Bottom line: halfway acceptable. Disappoiting Conclusion: At present, I consider it the best option to rebuild the file from scratch in Word using Copy-Paste. If someone knows a better method, would be happy to hear about it.303Views1like2CommentsMicrosoft 365 error 7q6ch , can't login to my microsoft account
Microsoft 365 for business account, getting a microsoft popup box everytime I open office to login. I enter my email address and the next screen is always an error "7q6ch" . I can login to office.com no problem. This error will not go away no matter what I do and here's what've done- removed all microsoft credentials, logged out of microsoft account, removed all accounts in settings, signed out of office, rand scannow, ran the fixes to delete the folders in app data, online repair, quick repair, ran the cmd promp and powershell fix, made a new profile, I uninstalled and reinstalled office, keep getting this popup. The only option I'm seeing is to wipe my computer which I really don't want to do. It's a windows 11 pro laptop I downloaded the office setup file from my office account and it's up to date. I believe this stems from microsoft making me enter an account in order to setup my computer and since it doesn't allow work email addresses I had to use my personal account which then logs in to app automatically and the computer get confused. I need help please, any suggestion or fixes are appreciated, thanks57Views0likes0CommentsOneNote breaks if I move it onto an external display
Hi guys I use OneNote extensively for work as my virtual notepad. At most of my working locations, I use my laptop - Dell Latitude 7440 - connected to either a Dell Docking station + 2 monitors, or a pair of samsung monitors which have an inbuilt hub, connect via USB-C and are daisychained together. I've never had any issues with OneNote in the past, but recently have found that if I try and move my OneNote window onto either external monitor, it seems to break OneNote - the whole window becomes just the index list which is normally a column on the left (where it shows all your notebooks and pages) and it won't actually display any of the content from the notebooks/pages. If I try minimizing that column, it has a complete breakdown as if its unable to properly load the actual page content. The only way to fix this is to drag the window back to my laptop screen and then close it and reopen. Has anyone else experienced this? It's really frustrating and affecting my productivity as I often need it side-by-side with other screens.90Views0likes0CommentsOffice 365 no internet error
Outlook just stopped working yesterday. I have been using 356 for a couple of years now. One drive and Outlook both say I don't have internet access. Obviously I do. I can use one drive and outlook via a web browser, but not the desktop apps. I have tried most of the suggested fixes and nothing has worked. Anyone else having issues?160Views0likes3Commentsoutlook.office.com
I canno´t login in to outlook.office.com. Get the error message: UTC Date: 2026-04-05T10:38:19.885Z Client Id: C0B69CD1666C4BDCAD56171753860EF7 Session Id: e31a271e-c7b2-4f5f-abb5-854f463bfe2a Client Version: 20260320002.12 BootResult: configuration Back Filled Errors: Unhandled Rejection: Error: 500:undefined|undefined:undefined err: Microsoft.Exchange.Data.Storage.TenantAccessBlockedException esrc: StartupData et: ServerError estack: Error: 500 at Object.y [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.ad50be7b.js:2:299099) at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.ad50be7b.js:2:23784 st: 500 ehk: X-OWA-Error efe: GV2PEPF0002396F ewsver: 15.20.9769.16 emsg: TenantAccessBlockedError And outlook on my devices don´t sync to exchange server Need some serious help/rzs4321Views0likes0CommentsRemoving Old MS 365 Account
I had a Office 365 account under the discontinued educational organization license. The cloud storage was supposed to be disabled by MS at some point. So, I bought a personal Ofc 365 subscription. I tried to remove references to the old account and register my new license under a different email address, however my machine is still ate up with it, it still tries to save documents to that supposedly disabled Onedrive location and Office applications still confuse it. I scanned the system registry and there are hundreds of references to the old account & configuration. This is a problem on several of my home machines. How do I totally nuke that old account?70Views0likes1CommentO365 cyber security information
Where are good sources of information about cyber security for O365 and Azure? Blogs or others that talk about any alerts, recommended changes, known hacks or hack attempts, etc. i think O365 is secure but want to be fact based. I know the big clouds are silent on hacks, but looking to understand and improve our posture. Rob.Solved3KViews1like5Comments