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thinktoday's avatar
thinktoday
Copper Contributor
Jun 22, 2020

How to Calculate reply time or response time for outlook email?

 I need to find the time taken to reply an email. I have searched through many forums but I didn't get any correct and efficient way to do this...

2 Replies

    • JC_at_ALP's avatar
      JC_at_ALP
      Copper Contributor

      What/where are those fields in the backend data to extract and compare?