Forum Discussion
Removing Old MS 365 Account
I had a Office 365 account under the discontinued educational organization license. The cloud storage was supposed to be disabled by MS at some point. So, I bought a personal Ofc 365 subscription.
I tried to remove references to the old account and register my new license under a different email address, however my machine is still ate up with it, it still tries to save documents to that supposedly disabled Onedrive location and Office applications still confuse it. I scanned the system registry and there are hundreds of references to the old account & configuration. This is a problem on several of my home machines.
How do I totally nuke that old account?
1 Reply
Please try to unlink the usage from OneDrive, clear cached credentials, and remove registry references.
https://support.microsoft.com/en-us/office/how-to-remove-an-account-in-onedrive-72699268-9e64-45bd-b723-9a19f4512fd1
https://support.microsoft.com/en-us/windows/credential-manager-in-windows-1b5c916a-6a16-889f-8581-fc16e8165ac0
