Forum Discussion

bcole1's avatar
bcole1
Copper Contributor
Apr 03, 2026

Removing Old MS 365 Account

I had a Office 365 account under the discontinued educational organization license. The cloud storage was supposed to be disabled by MS at some point. So, I bought a personal Ofc 365 subscription.  ...
Account Management
microsoft 365
office 365
onedrive
Kidd_Ip's avatar
Kidd_Ip
MVP
Apr 04, 2026

Please try to unlink the usage from OneDrive, clear cached credentials, and remove registry references. 

 

https://support.microsoft.com/en-us/office/how-to-remove-an-account-in-onedrive-72699268-9e64-45bd-b723-9a19f4512fd1

 

https://support.microsoft.com/en-us/windows/credential-manager-in-windows-1b5c916a-6a16-889f-8581-fc16e8165ac0