Aug 23 2022 05:44 AM
I'm wondering if anyone in the Teams community has run into this issue.
I've got a user who erroneously blocked a contact in Teams and is now unable to unblock the user via Settings > Privacy > Managed blocked people. This happens in both the Teams desktop and web-clients. They can click on the Unblock button next to the person's name, however they get the error "We can't unblock this person at the moment. Try again later."
Does anyone know why the user can't unblock the contact they accidentally blocked in the first place?
Nov 18 2022 07:14 AM
Dec 29 2022 12:53 PM
@r_8a I had the same issue and I have fixed it with the below fix. Pls try this
Regards
Genga
Unified Communication - the Knowledge of Power (m365community.blogspot.com)
Feb 15 2023 09:47 AM - edited Feb 15 2023 09:57 AM
@Gengaiyan Mani Thanks for that article, I'll definitely try that next time I run into this issue.
Mar 10 2023 08:40 PM
Hello Gengayan,
I floowed the article Unified Communication - the Knowledge of Power: How to unblock blocked contact from Teams client - "...
But I am getting an error on step
Any advise?
Mar 10 2023 10:06 PM
May 17 2023 11:50 AM
@Glenn Escarayan Click on the word Raw Text (not the radio button) to select it and it'll display the text box for you to enter the Body value.
Oct 18 2023 08:54 PM
I think this is the clearest solution
Nov 13 2023 09:22 PM
Latest simple solution: Open the new Teams App in your desktop -> Click on ellipses of the person you want to block/unblock -> Blocked/Unblocked.
**Use the New Teams App
Nov 28 2023 05:44 AM
@r_8a If anyone is still having problems, i have found a way past this.
You have to create a group chat with the blocked person and other people.
Once the group is created, you shouls be able to communicate with the blocked person and delete the other people from the group chat.
It's not a solution but more of a way around things.
Hope this helps !
Dec 05 2023 06:28 AM