Can't remove emailed message in Teams Channel. No delete options.

[Jared_Young]

I had a user accidentally email the general channel in our main firm's team but there is no way, that I can see, to delete it. There is no "three dots" option on only this message. The sender is not able to delete it, not an owner but still the creator, and I as an owner am unable to delete it.

I am able to remove any other message, as owner and as a global admin on our tenet.  I have the global messaging policy in the Teams admin center to allow owners to delete messages - but there is no option that I can use to remove this message.  Is there anything else that can be done to remove this message?  Is there a PowerShell option that I can use to do it from a script?

thanks

[#2]

@Jared_Young Have you done an online search on "how to remove emailed message in Teams Channel"?  When I do, I find several videos and articles that may help.

Also, if this community does not respond to your post, you might want to seek tech support assistance at answers.microsoft.com, where there are authorized Microsoft agents available to further troubleshoot with you until your issue is resolved.

[#3]

Hi Therese. I have done many lookups on this. The details that I included in my original post were added because all of the searches I have done have suggested that I do all of the things that I have already done.
thanks