Teams Webinar recordings

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New Contributor

We are using the new webinar feature in Teams and we are recording every webinar for our customers. The last 3 recordings didn't have any video material. Only the audio stream is available. Does anyone has an answer to this?

 

Thanks in advance.

2 Replies
What should be in the video? Remember that PowerPoint Live isn't part of the recording at the moment, you would only get content if a screen was being shared or cameras were turned on. When you get the recording, what do you see instead?
We didn't use PowerPoint Live. Videos were turned on and a screen was shared. The recording shows the grey screen with the information of the webinar: name, time, name of host, ...