MS Teams meeting volume resets to system level whenever I switch to speakers

New Contributor

Running Windows 10 (Updated)

And Microsoft Teams Version 1.5.00.9163 (64-bit). It was last updated on 4/10/2022.

 

My system volume sits at 50%. This works for everything except Teams, which is far too loud when I switch the meeting to my speakers.

  1. If I adjust the volume in Teams, it adjusts the system volume and the Teams volume. 
  2. If I open the windows Volume Mixer I can adjust the Teams volume independently to 25% of the system volume, making everything perfect!
  3. However, when I switch to headphones and then back to speakers, the Teams volume resets to the level of the system volume. 

Why does Windows have a separate volume control for Teams when Teams is just going to reset it whenever I switch to speakers? 

 

After correcting Teams volume

IHiJump_0-1649689861758.png

After switching to headphones and back to speaker

IHiJump_1-1649690011322.png

 

1 Reply

@IHiJump 

 

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  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

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