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IHiJump's avatar
IHiJump
Copper Contributor
Apr 11, 2022

MS Teams meeting volume resets to system level whenever I switch to speakers

Running Windows 10 (Updated)

And Microsoft Teams Version 1.5.00.9163 (64-bit). It was last updated on 4/10/2022.

 

My system volume sits at 50%. This works for everything except Teams, which is far too loud when I switch the meeting to my speakers.

  1. If I adjust the volume in Teams, it adjusts the system volume and the Teams volume. 
  2. If I open the windows Volume Mixer I can adjust the Teams volume independently to 25% of the system volume, making everything perfect!
  3. However, when I switch to headphones and then back to speakers, the Teams volume resets to the level of the system volume. 

Why does Windows have a separate volume control for Teams when Teams is just going to reset it whenever I switch to speakers? 

 

After correcting Teams volume

After switching to headphones and back to speaker

 

1 Reply

  • IHiJump 

     

    Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

     

    • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

    https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20

    https://support.serviceshub.microsoft.com/supportforbusiness/create

    • Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.

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