Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)
SOLVED

Microsoft Teams not working on MacOS

%3CLINGO-SUB%20id%3D%22lingo-sub-2163459%22%20slang%3D%22en-US%22%3EMicrosoft%20Teams%20not%20working%20on%20MacOS%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2163459%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eso%20I%20downloaded%20and%20installed%20the%20MS%20Teams%20app%20today%20(24.2.2021)%20and%20it%20went%20well.%20But%20after%20the%20instalation%20was%20done%20and%20I%20tried%20to%20open%20the%20Teams%20app%2C%20it%20showed%20me%20only%20the%20small%20window%20saying%3A%20%22Loading%20Microsoft%20Teams...%22%20It%20was%20like%20this%20for%20about%20two%20hours%20when%20I%20realized%20its%20not%20probably%20gonna%20work.%20It%20doesnt%20show%20me%20the%20sign%20in%20window%20or%20anything%20like%20that.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20tried%20re-installing%20and%20also%20deleting%20and%20installing%20again%2C%20but%20nothing%20worked.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHas%20anyone%20else%20experienced%20this%3F%20Can%20anyone%20help%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20a%20lot.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2163459%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2163956%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20not%20working%20on%20MacOS%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2163956%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F977767%22%20target%3D%22_blank%22%3E%40dominikagrg%3C%2FA%3E%26nbsp%3B%20%26nbsp%3BSee%20if%20these%20apply%20to%20your%20situation%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Feducation_ms%2Fforum%2Fedu_msteams-edu_bots%2Fmicrosoft-teams-download-problem-on-macbook-air%2Ff4cb0e01-946a-430d-82a0-a5e76ce47de0%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3EMicrosoft%20Teams%20download%20problem%20on%20Macbook%20Air%20-%20Microsoft%20Community%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fmicrosoft-team-for-mac-app-stuck-on-error-screen-on-startup%2Fm-p%2F55917%2Fthread-id%2F3363%23M3689%22%20target%3D%22_blank%22%3EMicrosoft%20Team%20for%20Mac%20app%20stuck%20on%20error%20screen%20on%20startup%20-%20Microsoft%20Tech%20Community%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fmicrosoft-teams-desktop-on-mac-stuck-in-login-loop%2Fm-p%2F1341170%22%20target%3D%22_blank%22%3EMicrosoft%20Teams%20Desktop%20on%20Mac%20Stuck%20in%20Login%20Loop%20-%20Microsoft%20Tech%20Community%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2164245%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20not%20working%20on%20MacOS%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2164245%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F668458%22%20target%3D%22_blank%22%3E%40ThereseSolimeno%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHi%2C%20thanks%20for%20sharing%20those%20links.%20On%20one%20of%20them%20I%20found%20that%20people%20are%20having%20the%20same%20problem%2C%20but%20there%20was%20no%20answer%20or%20reply%20with%20tips%2F%20instructions%20on%20how%20to%20fix%20it.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESo%20I%20found%20out%20that%20people%20have%20the%20same%20problem%2C%20but%20I%20havent%20found%20any%20solution%20to%20it.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnyhow%2C%20thank%20you%20for%20your%20input.%20I%20really%20appreciate%20it.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2166433%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20not%20working%20on%20MacOS%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2166433%22%20slang%3D%22en-US%22%3EHmm...sorry%20about%20that%2C%20I%20should%20have%20read%20through%20every%20entry.%20You%20might%20want%20to%20just%20go%20to%20answers.microsoft.com%20tech%20support%20site%20for%20personalized%20service.%20When%20you%20give%20you%20a%20response%2C%20it%20would%20be%20great%20if%20you%20could%20post%20it%20here.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2166459%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20not%20working%20on%20MacOS%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2166459%22%20slang%3D%22en-US%22%3EYes.%20I%20went%20trought%20a%20lot%20of%20other%20sites%20and%20today%20I%20have%20found%20an%20answer%20to%20my%20prayers.%20%3A)%3C%2Fimg%3E%3CBR%20%2F%3ESo%2C%20to%20make%20it%20work%20-%20for%20anyone%20that%20might%20be%20having%20the%20same%20issue%20-%20Just%20open%20any%20invitation%20to%20a%20call%2F%20meeting%20or%20any%20notification%20about%20being%20added%20to%20a%20new%20Team%20in%20your%20emails%2C%20and%20it%20should%20open%20the%20MS%20Teams%20app%20with%20%22Sign%20In%22%20window%20and%20then%20it%20should%20be%20working.%20This%20helped%20me%2C%20so%20I%20hope%20it%20can%20help%20also%20anyone%20that%20might%20be%20having%20the%20same%20problems.%20%3A)%3C%2Fimg%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2771881%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20not%20working%20on%20MacOS%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2771881%22%20slang%3D%22en-US%22%3EYou%20painstakingly%20went%20to%20%22a%20lot%22%20of%20sites%20and%20all%20you%20could%20come%20up%20with%20for%20a%20%22Fix%22%20is%20to%20open%20the%20Teams%20invitation%20that's%20not%20opening%20my%20Teams%3F%20SERIOUSLY%3F%3F%3F%3CBR%20%2F%3EThis%20is%20like%20telling%20somebody%20that%20being%20thirsty%20means%20you%20need%20something%20to%20drink.%20I%20KNOW!!%3CBR%20%2F%3ENOT%20SOLVED!!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2789225%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20not%20working%20on%20MacOS%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2789225%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F1162664%22%20target%3D%22_blank%22%3E%40Hotdogmilk%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20answer%20is%20simple%3A%20Teams%20is%20a%20piece%20of%20s..t.%20It%20is%20just%20unusable%20on%20MacOS.%20MS%20makes%20me%20angry%20whenever%20I%20try%20to%20use%20any%20MS%20products.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2857161%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20not%20working%20on%20MacOS%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2857161%22%20slang%3D%22en-US%22%3EI've%20been%20using%20Teams%20on%20my%20Mac%20desktop%20and%20laptop%20for%20over%20a%20year%20(following%20the%20instructions%20you%20describe%20here%20%3D%20pretty%20straight%20forward).%20Just%20last%20week%20-%20for%20no%20apparent%20reason%20-%20it%20stopped%20working%20with%20exactly%20the%20same%20symptoms%20as%20above%3A%20it%20gets%20stuck%20loading%20Microsoft%20Teams.%20I%20have%20just%20uninstalled%20and%20reinstalled%20the%20application%20and%20it%20still%20has%20the%20same%20problem.%3CBR%20%2F%3E%3CBR%20%2F%3EIf%20Microsoft%20wishes%20to%20remain%20in%20the%20game%20I%20strongly%20suggest%20you%20find%20a%20solution%20to%20this%20problem%2C%20as%20Mac%20users%20will%20increase%20pressure%20on%20the%20industry%20to%20use%20other%20platforms%20to%20meet%20if%20this%20persists.%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E
New Contributor

Hi, 

 

so I downloaded and installed the MS Teams app today (24.2.2021) and it went well. But after the instalation was done and I tried to open the Teams app, it showed me only the small window saying: "Loading Microsoft Teams..." It was like this for about two hours when I realized its not probably gonna work. It doesnt show me the sign in window or anything like that. 

 

I tried re-installing and also deleting and installing again, but nothing worked.

 

Has anyone else experienced this? Can anyone help?

 

Thanks a lot.

8 Replies

@ThereseSolimeno 

 

Hi, thanks for sharing those links. On one of them I found that people are having the same problem, but there was no answer or reply with tips/ instructions on how to fix it. 

 

So I found out that people have the same problem, but I havent found any solution to it. 

 

Anyhow, thank you for your input. I really appreciate it.

Hmm...sorry about that, I should have read through every entry. You might want to just go to answers.microsoft.com tech support site for personalized service. When you give you a response, it would be great if you could post it here.
best response confirmed by dominikagrg (New Contributor)
Solution
Yes. I went trought a lot of other sites and today I have found an answer to my prayers. :)
So, to make it work - for anyone that might be having the same issue - Just open any invitation to a call/ meeting or any notification about being added to a new Team in your emails, and it should open the MS Teams app with "Sign In" window and then it should be working. This helped me, so I hope it can help also anyone that might be having the same problems. :)
You painstakingly went to "a lot" of sites and all you could come up with for a "Fix" is to open the Teams invitation that's not opening my Teams? SERIOUSLY???
This is like telling somebody that being thirsty means you need something to drink. I KNOW!!
NOT SOLVED!!

@Hotdogmilk 

The answer is simple: Teams is a piece of s..t. It is just unusable on MacOS. MS makes me angry whenever I try to use any MS products.

I've been using Teams on my Mac desktop and laptop for over a year (following the instructions you describe here = pretty straight forward). Just last week - for no apparent reason - it stopped working with exactly the same symptoms as above: it gets stuck loading Microsoft Teams. I have just uninstalled and reinstalled the application and it still has the same problem.

If Microsoft wishes to remain in the game I strongly suggest you find a solution to this problem, as Mac users will increase pressure on the industry to use other platforms to meet if this persists.

@amandasheedy I have the exact same issue - been using it for >1 year and stuck loading. I have tried every solution out there to no avail.