Feb 24 2021 12:06 PM
Feb 24 2021 12:06 PM
so I downloaded and installed the MS Teams app today (24.2.2021) and it went well. But after the instalation was done and I tried to open the Teams app, it showed me only the small window saying: "Loading Microsoft Teams..." It was like this for about two hours when I realized its not probably gonna work. It doesnt show me the sign in window or anything like that.
I tried re-installing and also deleting and installing again, but nothing worked.
Has anyone else experienced this? Can anyone help?
Thanks a lot.
Feb 24 2021 02:29 PM
Feb 24 2021 04:19 PM
Hi, thanks for sharing those links. On one of them I found that people are having the same problem, but there was no answer or reply with tips/ instructions on how to fix it.
So I found out that people have the same problem, but I havent found any solution to it.
Anyhow, thank you for your input. I really appreciate it.
Feb 25 2021 10:05 AM
Feb 25 2021 10:23 AMSolution
Oct 18 2021 07:35 AM
Nov 23 2021 01:29 AM
These instructions on howtoisolve dot com solved the problem for me:
Remove the cache associated with the Teams App. The system and app-generated cache files make the operation smoother and faster. However, not all the time, cache benefits the system and could create issues while using it.
Finder stores all the cache files and folders of applications installed in Mac. We’ll remove the cache from the Finder and restart the Mac.
1. Open Finder.
2. Click on Go > Go to Folder.
3. Type ~/Library/Caches and hit Return key.
4. Locate and remove com.microsoft.teams folder.
5. Likewise, navigate to the ~/Library/Application Support/Microsoft/Teams and delete the following folders:
* Application Cache/Cache
* Local Storage
* tmp Took a while before Teams started up after that, but at least it did…
Nov 27 2021 06:10 AM
I followed your suggestion to the letter, but still had no success. I also seem to have another problem: I seem to be automatically registered to a University site, and cannot delete it, nor modify it. It's also iPhone size screen, without any possibility of getting it computer screen-sized. Any suggestions how to get around the problems?
Jul 27 2022 05:48 AM
After the Teams desktop app had been working fine on my MacBook Air for some while, I suddenly had the same problem with the "Loading Microsoft Teams" block hanging on my screen and the Teams app just displaying a blank screen.
I tried all the solutions I have so far read and all have failed, so I tried this.
Go to teams.microsoft.com and log into Teams there. Once you are logged in and see the Download the App prompt bar, click on that and the app will re-download. Once it has downloaded, open the app and it should run fine again - mine did after many hours of frustration trying other solutions.
I hope this works for you if you have been experiencing the same problem!
Sep 20 2022 12:10 AM
@dominikagrg I don't know if this is still an issue for you but I found something which worked for me. I had exactly the same issue.
Completely uninstalled the teams app and the cache for it too including anything from the web version.
I then installed the app
onto my phone after first uninstalling it. I then logged in and as part of this I received an email. I opened the email on the Mac and followed the link to download and log into the app. Ta daaaa. It's all working lovely.
It worked for me anyway.
Sep 29 2022 12:43 AM
@dominikagrg Recently had this issue, I solved it by
1. Force quit the teams app
2. run "rm -r ~/Library/Application\ Support/Microsoft/Teams" in the terminal
3. Move the installed teams application into the bin and delete it permanently
4. Download the latest version of the teams app and install it from scratch
This should make the teams work properly.
Oct 11 2022 10:52 AM
@dominikagrg - Click on Mac Go menu and press option key - which will show Library option and click on Library - Application Support - Microsoft and delete the Teams folder. Restart the teams app and it will ask you to login again and now you should be able to join meetings.