SOLVED

Microsoft Teams not working on MacOS

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New Contributor

Hi, 

 

so I downloaded and installed the MS Teams app today (24.2.2021) and it went well. But after the instalation was done and I tried to open the Teams app, it showed me only the small window saying: "Loading Microsoft Teams..." It was like this for about two hours when I realized its not probably gonna work. It doesnt show me the sign in window or anything like that. 

 

I tried re-installing and also deleting and installing again, but nothing worked.

 

Has anyone else experienced this? Can anyone help?

 

Thanks a lot.

4 Replies

@ThereseSolimeno 

 

Hi, thanks for sharing those links. On one of them I found that people are having the same problem, but there was no answer or reply with tips/ instructions on how to fix it. 

 

So I found out that people have the same problem, but I havent found any solution to it. 

 

Anyhow, thank you for your input. I really appreciate it.

Hmm...sorry about that, I should have read through every entry. You might want to just go to answers.microsoft.com tech support site for personalized service. When you give you a response, it would be great if you could post it here.
best response confirmed by dominikagrg (New Contributor)
Solution
Yes. I went trought a lot of other sites and today I have found an answer to my prayers. :)
So, to make it work - for anyone that might be having the same issue - Just open any invitation to a call/ meeting or any notification about being added to a new Team in your emails, and it should open the MS Teams app with "Sign In" window and then it should be working. This helped me, so I hope it can help also anyone that might be having the same problems. :)