Forum Discussion
MicrosoftMicrosoft stream - Only recording sound and not recording screen share
That is an active incident reported in the Message Center, started yesterday. ID TM207532
Title: Recorded meetings not capturing screensharing
User Impact: Users may notice that screensharing isn't being captured in Microsoft Teams meeting recordings.
Current status: We're continuing to attempt to reproduce the issue in a controlled environment. Additionally we're reviewing processing usage on the video-based sharing infrastructure to determine potential impact mitigation options.
Scope of impact: Your organization is affected by this event, and any user may experience impact if they are viewing an affected meeting recording.
Next update by: Wednesday, March 25, 2020, 6:00 PM (5:00 PM UTC)
The advice I have received locally is this:
"You need to start the recording before you start sharing your screen in MS Teams. you'll find this will work otherwise you just get your camera."
I'm going to try this, though in another thread people have said that the results are still random for them.
Joel_Feinstein - I did that - and still the recording only has the static pictures and voices.
No screen sharing.