Forum Discussion
MicrosoftMicrosoft stream - Only recording sound and not recording screen share
That is an active incident reported in the Message Center, started yesterday. ID TM207532
Title: Recorded meetings not capturing screensharing
User Impact: Users may notice that screensharing isn't being captured in Microsoft Teams meeting recordings.
Current status: We're continuing to attempt to reproduce the issue in a controlled environment. Additionally we're reviewing processing usage on the video-based sharing infrastructure to determine potential impact mitigation options.
Scope of impact: Your organization is affected by this event, and any user may experience impact if they are viewing an affected meeting recording.
Next update by: Wednesday, March 25, 2020, 6:00 PM (5:00 PM UTC)
Bad News. I just completed a 90 minute session. Teams only recorded audio and 2 windows
rshapiro Just checked the Streams on our site and there are ±40 new meetings published today and all with screen sharing enabled.
If you are not the admin, then you could ask your admin to make an support case about it. They can do it through the Microsoft 365 admin portal. Really easy and you get a quick response from an Microsoft employee.