Launch Url on Incoming Call

New Contributor

We are looking to have Microsoft teams search our CRM when a customer calls in. Ringcentral does this, is there a way to customize this in teams?

Launch an Application or URL on an Incoming Call Using › article › Phone-...

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Hi, did you got any response about this ? I'm working on something that needs something like this.

@javiertrujillolopez No I did not, there is no API available for it. 

Hi @Carlojf 

Since a few weeks, "Teams Wizard" allows to execute an command line or opening a URL on incoming phone calls (PSTN). It can be installed on the Windows client. Find all information here: