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Launch Url on Incoming Call

%3CLINGO-SUB%20id%3D%22lingo-sub-1472525%22%20slang%3D%22en-US%22%3ELaunch%20Url%20on%20Incoming%20Call%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1472525%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20are%20looking%20to%20have%20Microsoft%20teams%20search%20our%20CRM%20when%20a%20customer%20calls%20in.%20Ringcentral%20does%20this%2C%20is%20there%20a%20way%20to%20customize%20this%20in%20teams%3F%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.google.com%2Furl%3Fsa%3Dt%26amp%3Brct%3Dj%26amp%3Bq%3D%26amp%3Besrc%3Ds%26amp%3Bsource%3Dweb%26amp%3Bcd%3D%26amp%3Bcad%3Drja%26amp%3Buact%3D8%26amp%3Bved%3D2ahUKEwiS0vSW6YnqAhUGonIEHQDABWYQFjABegQICxAE%26amp%3Burl%3Dhttps%253A%252F%252Fsupport.ringcentral.com%252Fs%252Farticle%252FPhone-Desktop-Launch-Application-URL-Incoming-Call%26amp%3Busg%3DAOvVaw364BdrTC7dsy73Q4kcTTss%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3ELaunch%20an%20Application%20or%20URL%20on%20an%20Incoming%20Call%20Using%20...support.ringcentral.com%20%E2%80%BA%20article%20%E2%80%BA%20Phone-Desktop-Lau...%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1472525%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECalling%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EDeveloper%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EHow-to%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETips%20%26amp%3B%20Tricks%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1554528%22%20slang%3D%22en-US%22%3ERe%3A%20Launch%20Url%20on%20Incoming%20Call%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1554528%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20did%20you%20got%20any%20response%20about%20this%20%3F%20I'm%20working%20on%20something%20that%20needs%20something%20like%20this.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1555894%22%20slang%3D%22en-US%22%3ERe%3A%20Launch%20Url%20on%20Incoming%20Call%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1555894%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F744193%22%20target%3D%22_blank%22%3E%40javiertrujillolopez%3C%2FA%3E%26nbsp%3BNo%20I%20did%20not%2C%20there%20is%20no%20API%20available%20for%20it.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Carlojf
New Contributor

‎06-17-2020 02:50 PM

‎06-17-2020 02:50 PM

Launch Url on Incoming Call

We are looking to have Microsoft teams search our CRM when a customer calls in. Ringcentral does this, is there a way to customize this in teams?

Launch an Application or URL on an Incoming Call Using ...support.ringcentral.com › article › Phone-...

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javiertrujillolopez

‎07-29-2020 04:25 PM

‎07-29-2020 04:25 PM

Re: Launch Url on Incoming Call

Hi, did you got any response about this ? I'm working on something that needs something like this.

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Carlojf

‎07-30-2020 06:02 AM

‎07-30-2020 06:02 AM

Re: Launch Url on Incoming Call

@javiertrujillolopez No I did not, there is no API available for it. 

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