SOLVED

HELP TEAMS screen share not

Copper Contributor

A few weeks ago my TEAMS screen share stopped working. I have 2 DELL U3419W Monitors. When the desktop resolution is 3440x1440 my screen can not be view. If I lower the resolution my screen can be viewed. I have 4 workstations set up with similar set ups. ONLY 1 has this problem. I can share using my laptop but not when i use my desktop with the monitors...

21 Replies
@dmccarthyhale You may want to make a separate thread for that one, or search on Uservoice to see if any other Teams users are having the same issue.

We've been talking about the Windows 10 Desktop version of Teams, so I'd hate for your reply/issue to be buried in our other replies.

@Chris Webb It works as you suggest via Chrome using Teams web interface but when i'm using Teams windows desktop application it doesn't work and attendees are seing a black screen. I disconected the desktop app and reconnected but the problem remains the same. Any idea how to fix that ?