removing an unused account from the welcome screen

[tatiana_larina]

I share an office computer with several colleagues and when I turn it on I see the Teams welcome screen with several accounts of those who have used it, including a former colleague who no longer works with us. I want to remove her name, but I don't know how. I have removed her account in the general Windows settings, but her name is still there in Teams and gives me a little trigger every time (she left to avoid mobbing charges...) How can I make Teams forget about her?

[#2 · Accepted solution]

Hello @tatiana_larina,

in the new Teams, previously logged in accounts are displayed for selection after you log out.

To remove the users from the new Microsoft Teams, you can do the following.

- Click on the Windows button > Run
- Run one by one path from this list and delete evrything in the folder:

%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

%LocalAppData%\Microsoft\OneAuth

%LocalAppData%\Microsoft\TokenBroker

%LocalAppData%\Microsoft\IdentityCache

This will remove all the signed-in users (including the user you want to remove).

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Leon Pavesic
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