Forum Discussion
removing an unused account from the welcome screen
Hello tatiana_larina,
in the new Teams, previously logged in accounts are displayed for selection after you log out.
To remove the users from the new Microsoft Teams, you can do the following.
- Click on the Windows button > Run
- Run one by one path from this list and delete evrything in the folder:%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache
This will remove all the signed-in users (including the user you want to remove).
Please click Mark as Best Response & Like if my post helped you to solve your issue.
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Kindest regards,
Hello tatiana_larina,
in the new Teams, previously logged in accounts are displayed for selection after you log out.
To remove the users from the new Microsoft Teams, you can do the following.
- Click on the Windows button > Run
- Run one by one path from this list and delete evrything in the folder:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.
If the post was useful in other ways, please consider giving it Like.
Kindest regards,
You are a star!
This worked for me.
My specific issue was that I used to have a shared email address with my now ex wife, and everything on the laptop was originally setup under that microsoft account. I since moved everything to my own email account and later deleted the old shared microsoft account. The old account would continue to appear in the MS Teams welcome page and I couldn't find a way to remove it from the list since I no longer had access to that account to be able to sign-in to it and disconnect it.
Lots of online recommendations duplicate the same stuff about Settings>Accounts and Credential Manager but these weren't fixes.
Your suggestion, however, has fixed the issue for me and it was so quick and easy.
Thank you.