Error with MS teams sign in

Copper Contributor

Hi, I am unable to sign into ms teams on my laptop yet I already have an Office account. It only works on my other devices except my laptop.

Please help.

1 Reply

@CuthbertO Please provide some additional details as an error message or describe what doesn't work and I will try to assist.

 

Just for the sake of it. If not already done, try a removal and re-installation of the Teams app. You could also try deleting the Teams cache located here %AppData%\Microsoft\Teams\ (go to start, copy/paste and hit enter and delete the content in the Teams folder).

 

If on a Mac ~/Library/Application Support/Microsoft/Teams