Mar 21 2022 08:15 AM
Hi
A couple of my users have reported they've started seeing their recent calls appear in the chat screen. I can't figure out how to disable this and it doesn't seem to do it for everyone. Has anyone come across this before and is it possible to stop it. It's the entries which start +44 that are the issue. There's no actual chat
Thanks
Apr 07 2022 08:12 PM
Apr 07 2022 08:13 PM
Apr 08 2022 02:04 AM
Apr 11 2022 11:34 AM
Apr 11 2022 02:07 PM
Apr 13 2022 07:31 AM
We have some users reporting the same issue.
I have kept an eye on this thread for a few days and waited to see if the reported MS fix comes through and sorts it for us, but our users are still reporting an issue.
Just logged it with MS
Apr 13 2022 08:49 PM
Hi all,
We are having the same issue.
Can anyone provide a ticket number as I would like to log one too and attach that number to mine so the agent I speak to has a clue as to what to do.
Thanks
Apr 14 2022 12:45 AM
Apr 14 2022 02:46 AM
Apr 21 2022 07:01 AM
Apr 21 2022 07:05 AM
Apr 21 2022 07:26 AM
Apr 21 2022 08:12 AM
Apr 28 2022 09:30 AM
May 12 2022 11:16 AM
Can you provide the ticket number, I had a first report of this issue today and I want to open a ticket with MS support and ask for an update on ETA for a resolution
Thanks!
May 25 2022 06:22 AM
May 25 2022 08:01 AM
I was told yesterday by my engineer that the update they were rolling out for this issue is being recalled, its out to 25% worldwide.
My user that had the issue has the new (buggy) update but they are not having the issue either. So I don't know what to think.
May 30 2022 01:13 AM