Oct 25 2023 12:50 AM
Oct 25 2023 01:15 AM
The easiest solution to fix Microsoft Forms freezing when editing is to open your form in a different browser or on a different device.
If your form opens and works fine in a different browser or device, then the issue is likely with your original browser or device.
To do this, simply follow these steps:
If your form opens and works fine in the new browser, then you can continue editing your form in that browser. If your form still freezes, then you can try opening it on a different device, such as a smartphone or tablet.
If you are still having trouble, then you can try the other solutions, such as clearing your browser's cache and cookies, restarting your computer, or disabling any browser extensions or add-ons that you are using.
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.
If the post was useful in other ways, please consider giving it Like.
Oct 25 2023 03:10 PM
Oct 25 2023 09:01 PM
Is it a persistent error? Does it occur on a particular form or on all of your forms? What does the form content look like - how many questions do you have, and do you have any complex questions (e.g., choice or Likert questions with hundreds of options)? Does the page freeze immediately after accessing the design page, or only when editing a particular question in your form?
Oct 26 2023 06:20 PM
It usually requires some diagnostics to figure out the root cause, such as a network trace, browser console logs, or a form link. Therefore, it's not appropriate to share them in the community. Instead, you can ask your IT department to open a support ticket with Microsoft, and we will handle it from there. In the meantime, you can try making a copy of your problematic form from https://forms.office.com/Pages/DesignPageV2.aspx to see if the new one has no issue.
How to make a copy of existing form on Forms portal -