Feb 01 2019
05:54 AM
- last edited on
Aug 06 2023
03:58 PM
by
TechCommunityAP
Feb 01 2019
05:54 AM
- last edited on
Aug 06 2023
03:58 PM
by
TechCommunityAP
I have several forms that I use for collecting health and safety checks, these have been fine since I created them however today I'm getting reports that after each question is answered the form goes back to the beginning. I have tried it on two of the forms and as soon as I click a choice in the question i shhot back to the beginning. Any ideas whats happening?
Feb 01 2019 07:56 AM
Hello! I too just recently experienced this issue as well and have no idea how to solve it. I thought the problem was with the way I branched the questions so I reverted back but that did not resolve the issue. Everytime a user gets to a new question at the bottom of the page, while it will save the users answers, it jumps back to the top of the page.
Feb 01 2019 02:50 PM
This just started happening today to a form that we use as a tutorial for MFA, it seems like it is related to branching, if I turn off branching it goes away. I have been in touch with Microsoft Support and they haven't figured it out yet. I just created a new form with branching and it appears to not have the same issue until I add images to the questions.
Feb 01 2019 11:58 PM
Hi @Deleted and @mgomez ,
Engineers are working on investigation.
Could you share out your form with us (filling URL)?
And also could you let us know if you could stable repro this problem?
Thanks,
Zhongzhong
Feb 02 2019 05:58 AM
Feb 02 2019 07:58 AM
we are experiencing the same problem, when someone answers a question with branching, the form goes to the beginning.
this is the link to the survey: https://forms.office.com/Pages/ResponsePage.aspx?id=TBNGUfPca0q3tBUhGytStUaGX2Gih6NIhIQ6KURBLxNUODhS...
Thank you in advance!!
Feb 03 2019 05:35 AM
SolutionHi @AdrianVilla , @Deleted and @mgomez ,
We have fixed this bug, please let us know if you still have the problem.
Regards,
zhongzhong
Feb 03 2019 05:54 AM
Feb 04 2019 07:16 AM
Looks like the fix worked! My form is working perfectly, thank you!
Jul 20 2021 08:50 AM
Feb 13 2023 01:16 AM
Mar 31 2023 12:43 AM
Mar 31 2023 02:00 AM
Mar 31 2023 03:33 AM
I have the same bug happening, I need this form to work as intended. Right now it will confuse the respondents.
Mar 31 2023 04:51 AM - edited Mar 31 2023 04:52 AM
Same problem after each choice, the form goes back to the top of the page (problem on multiple different forms).
Mar 31 2023 06:22 AM
Mar 31 2023 06:56 AM
Mar 31 2023 10:54 AM
I am also seeing this issue as of 03/31/2023
Mar 31 2023 11:11 AM
My form with branching is still jumping to the top @Zhongzhong Li.
Here is the link: https://forms.office.com/r/P1N3FktXFQ
Feb 03 2019 05:35 AM
SolutionHi @AdrianVilla , @Deleted and @mgomez ,
We have fixed this bug, please let us know if you still have the problem.
Regards,
zhongzhong