Dec 14 2022 09:07 AM
Hello,
I have been working on a Bookings Calendar issue recently, where the entire tenant's Bookings Calendars switched time zones. This resulted in all Bookings appointments and Calendars being 8 hours off in time. We temporarily fixed this issue by unchecking the "Always show time slots in business time zone" setting in the "Region and time zone settings" under "Booking page" tab.
This fix however, did not fix the Calendar export feature in Bookings. Any time a calendar is exported it will export 8 hours off in the .tsv file.
We have already checked individual user time zone settings in Outlook web app, their PC, powershell Exchange Online command to check mailbox time zone(also for Bookings Calendar email addresses), and the time zones are all set correctly.
We have also created new calendars and been able to reproduce this issue. However, we cannot reproduce the issue on any of our other Microsoft tenants.
Dec 15 2022 08:28 AM - edited Dec 15 2022 08:32 AM
Time Zone Issue in Bookings - Microsoft Community
This post was from 2019 regarding a similar time zone issue with Bookings and SMS text messages being sent in the wrong time zone. How are these timezone issues still occurring in 2022 you would think 3 years would be enough time to resolve a "known issue." The post from 2019 never received a resolution either even after they provided multiple screenshots and videos for MS support to review. It would be nice if Microsoft actually had a department that supported this application as their own support staff that you can speak with at 1-(800)-636-7914 have readily admitted to me that there is no escalation path for any issues with Bookings. An actual Bookings admin center would be nice as well so administrators can actually work on issues without having to interrupt their clients day to day business.
Dec 15 2022 09:19 AM
Dec 15 2022 09:26 AM
Dec 19 2022 07:31 AM
Dec 29 2022 12:10 PM
Jan 01 2023 11:31 PM
Jan 03 2023 06:05 AM
Jan 03 2023 12:05 PM
Jan 03 2023 01:22 PM
@Nick_Fugaro We are experiencing the same issues. It was working well before December Break. The appointments on the calendar are correct but when exporting the time changes by 6 hours.
We also see that Bookings is adding Time Slots where there is no availability.
Jan 03 2023 01:33 PM