Oct 19 2023 01:06 AM
When I search keyword, Outlook only shows the result from my default mailbox (personal mailbox). I have linked 2 more common mailboxes that I share with my team. None of us is able to find emails in the se common mailboxes. When we search for the unique keywords, Outlook only shows result from default Mailbox.
OS: Windows 10
Oct 19 2023 01:38 AM
Hi @nip_iv,
to search directly the shared mailbox you can locate (click) to a shared mailbox folder (for example Inbox folder of the shared mailbox) in your outlook.
Then, click on the search bar and on the left the new menu should appear. You can choose "All mailboxes", "Current folder" or "All Outlook elements". Then enter your keywords and press Enter.
Open and use a shared mailbox in Outlook - Microsoft Support
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Kindest regards,
Leon Pavesic
(LinkedIn)
Oct 19 2023 03:13 AM