Import Contact List
I use Outlook for mac with a 365 email account with my domain name. I am trying to set up a "Contact List". This is not to confused with my list of contacts. The is a distribution list. This feature is only pin New Outlook. I have the names and email addressed in CSV format. I tried to import. The results say "No records imported" or "failed to import". I have tried it with and without column headers. there name format is First Last. Sugestions appreciated.New Outlook Gets Smarter DLP
The news that the new Outlook client will support custom oversharing dialogs for DLP policies might not seem very interesting, but it provoked me into looking more closely into how to build and deploy custom oversharing dialogs. All it takes is some well-structured JSON and an update to DLP rules, and the classic and Monarch Outlook clients should display custom tenant instructions to anyone who violates DLP rules. https://office365itpros.com/2026/02/12/custom-oversharing-dialog-dlp/
Assist me with Shared Mailbox Alias Configuration in Outlook 365
We have a shared mailbox with different email alias configurations for various applications. Each application needs to send emails using its respective alias. Shared Mailbox Name: email address removed for privacy reasons Application 1: From email ID – email address removed for privacy reasons Application 2: From email ID – email address removed for privacy reasons Similarly, I need to define aliases for each application. Could you please assist me with setting this up in Outlook 365? Additionally, could you explain if there are any limitations related to using aliases?
Sync Issues with Tracking Meetings from Outlook to Dynamics 365
Hello, my work uses the Dynamic 365 App for Outlook to track meetings as appointments in Dynamics 365, but it has failed several times for several users (on both Mac and Windows, in Old and New Outlook and on web browsers); some meetings will fail to track immediately while in some cases, meetings that were successfully tracked will stopped working and are no longer tracked in Dynamics. In the spoiler below is a sanitized version of the diagnostic log for meetings that used to be tracked that stopped working: In the log, we have the following error message: "lastsyncerror": "ExchangeSyncGeneralCrmItemSyncError;Microsoft.Crm.Asynchronous.EmailConnector.ErrorSource.Crm:130;T:188\r\nActivityId: [Removed]\r\n>Exception : Microsoft.Crm.Asynchronous.EmailConnector.ExchangeSyncException: Failed to sync item to CRM server : System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing. at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27 at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1ba at Microsoft.Xrm.Sdk.IOrganizationService.Execute(OrganizationRequest request) at Microsoft.Xrm.Sdk.WebServiceClient.WebProxyClient`1.ExecuteAction[TResult](Func`1 action) +0x15 at CrmSDKLib.OrganizationServiceWrapper.<>c__DisplayClass10_0.<Execute>b__0() in C:\\__w\\1\\s\\src\\lib\\CrmSDK\\OrganizationServiceWrapper.cs:line 13..." In Outlook, when I look at these meetings and check the app it gives the message: Recurring appointment occurrence cannot be tracked However, we have other series of recurring meetings that have been successfully tracked that does not run into the issue. Anyone has encountered this or similar issue? How do we resolve this so going forward the app can track all meetings without issue? Please let me know, thank you!
Outlook Search isue
HI All, We are having a search issue in Outlook Classic. User's unable to search from shared mailbox in outlook classic. issue started last week. is there any one know the fix for it? i have tried everything what normally suggested by Microsoft. i have created new machine for the user and issue is still there. thanks, Preyash PArekh
Cannot update M365-Mac to 16.105.1?
Anyone else having an issue with this? Current Channel-Preview update (only 25-30MB per update) is failing with Outlook and Word (previously, PPT and XLS were fine). It takes forever to update ... then fails. Note that another computer which previously (early last week?) was fine. "Solution" is changing to beta channel (which comes with risk) to bypass and go direct to 16.106 (which updates fine/super fast; under 2 minutes). Doesn't matter internet connection and attempted to do this over a period of 4 days - tried hotel (duh), hotspot (less duh - 250-600mbps), Starlink (400+ Mbps) and home fiber (2Gbps).Outlook Classic for M365 - File > Encrypt > 'Encrypt-Only' option applies 'Do Not Forward' label?
I recently joined a new company and am helping support their M365 tenant and admin duties. I'm running into a very weird issue where no recipients can actually read/view the message when we encrypt emails using only 1 specific method (our organization largely uses the Outlook Classic for Microsoft 365 desktop app). If a user follows this method, for some reason the 'Do Not Forward' label is applied to the encryption, despite specifically selecting 'Encrypt-Only' - it defaults to 'Do Not Forward' every single time: New Email > File > Encrypt > Encrypt-Only Sending emails with this method gives any/all recipients a "You don't have sufficient permissions to open the mail." regardless of where they try to open the email (OWA, Outlook Classic, New Outlook) Yet, if the user tries this other method below - the proper Encrypt-Only label is applied, and any Outlook client immediately and opens/views the email as you'd expect: New Email > Options ribbon > Encrypt properly applies the Encrypt-Only label I verified IRM (Identity Rights Management) is enabled for our tenant: And encryption tests pass with flying colors: Ultimately, I'm at a loss for what's going on here and specifically where to check to fix this issue for this 1 specific encryption method. Poking around in the Purview portal, I'm having a hard time figuring out where these encryption policies/settings lie and how to get this method to stop defaulting to 'Do Not Forward' even though 'Encrypt-Only' is checked.Issue with Outlook (Microsoft 365)
Hello. I've an issue with Outlook when it's synchronising with server (receiving with pop.proximus.be). When I do Send/Receive, I show the mails but the synchronisation never finishes. It's stay blocking at last mail. However, I can see others mails synchronized and can open open them. I recreate my profile without success. What do you suggest ? ThanksA Method to track current and upcoming changes to M365 Products
Good evening (from Ireland at least), I've spent most of today traipsing down a variety of dead-ends and soon-to-be-discontinued features looking to create a useful location where I can find/send all new updates to products that I can peruse and ultimately highlight ones that may be of particular importance in my organisation. I've had a long chat with Copilot today and while I've made significant progress in some areas (had upwards of 30 great questions according to Copilot! ;P), when it comes to the final product, there's always some missing connector, or some RSS feed that is no longer supported. What I'm looking for here is any input on how you manage to stay ahead of changes and I'll share everything I'm doing and have learned as well, in the hope that the discussion is somewhat mutually beneficial. What I do: Message Centre: Manually check the Message Center (under Service Health in M365 Admin Center). You can sort by product here and by relevance which is quite handy. Link: https://admin.cloud.microsoft/?#/MessageCenter (Access to the M365 Admin Center on your tenant is required for this). Today I found out you can also send emails to yourself (and Teams channels) here so awaiting the next message to see if this has worked. Unfortunately, there doesn't seem to be a way of migrating past messages over so I'll have to go through these myself first. Road Maps: These have been the bane of my day. Currently, I actively check the road maps of the products I manage but going forward, I'd like to be able to track major changes to products used in my organisation so I can give users a heads up. I initially tried Power Automate to send updates to myself, however, it's not a feature widely used in our org yet and isn't well supported, so I wasn't too surprised when my efforts were blocked by existing policy. Not long after, I found RSS feeds, which seemed to be the answer to my problems. I created RSS Feeds for each of the Road Maps that I found useful, assured by Copilot that these would work. The assurance wasn't fell founded however as, true to form, once I showed Copilot by errors, they remembered that they were there all along! :') I'm yet to find a useful solution here beyond my current efforts so any assistance would be greatly appreciated. Community Blogs The final recommendation was these Community Blog posts which, to be fair, I've had immense success with to date. However, there is a slight issue with filtering. While I did finally get the RSS Feed to work on something (the Tech Comm M365 RSS Feed), it did then proceed to send me a mass of emails on every topic under the Sun & Moon. I've decided to return to the drawing board tomorrow with this, but I'm content in knowing that RSS isn't just a myth at least. I think what I'd like here is just to receive notifications when approved Blogs are posted (i.e., Monthly OneDrive Updates and the equivalent for other products). OneDrive Office Hours: This is a fansastic resource I do use every month as it gives you the opportunity to get in contact with the people who know the most about the product and the issues you're facing. I've spent weeks in a ticket before, only to raise it in one of these meetings and get a solution that took half an hour to set up. You'll get a yes or a no, but at least you'll have an answer. Copilot Chat: I don't have the full Copilot license because I haven't had a need for it yet. Everything I've wanted to do, I've been able to do in Copilot Chat. We haven't yet looked too much into Agents, and as a Public body, aren't going to rush into it until we know it's viable and can be supported. In the interim, I'm happy to test the waters with Copilot Chat asking it for Monthly Summaries on a variety of products, time frames, etc. It isn't perfect but it's faster than I am. It can find the sources for me and I can take it from there. As an organisation, we'll be pushing out all users on the most recent version (-1) on the Monthly Enterprise Channel. This means that they'll be supported whilst also being shielded from any brand new features. Our team will be on the most recent version and will be able to note any upcoming changes ahead of time. These are what I'm using so far but would be very grateful for any further input. Thanks in advance, Chris Martin
