Recent Discussions
Explore the Core Components of Microsoft 365 Copilot
Microsoft 365 Copilot represents a new era of productivity, blending the power of artificial intelligence with the familiar tools people use every day—Word, Excel, PowerPoint, Outlook, and Teams. But what lies beneath the surface of this intelligent assistant? Let’s explore the core components that make Microsoft 365 Copilot work seamlessly and intelligently within your digital workspace. https://dellenny.com/explore-the-core-components-of-microsoft-365-copilot/Microsoft 365 Copilot & Agents Fundamentals
Artificial intelligence is transforming the way we work, and Microsoft has taken a significant step forward with Microsoft 365 Copilot—a suite of AI-powered tools designed to boost productivity, creativity, and efficiency across your organization. But with multiple Copilot solutions and new “Agents” capabilities emerging, it’s important to understand what each one does, how they differ, and how to choose the right fit for your business. https://dellenny.com/microsoft-365-copilot-agents-fundamentals/
What's difference creating Agent from Copilot page vs from Copilot Studio -> Copilot for M365?
Hello, I am learning about Copilot and was very confused by these two different ways to do it. My understanding is both are "Declarative Agents" which lets the Microsoft 365 Copilot do the most heavy lifting. Method 1. First way is to go to Copilot page and clicking 'Create an Agent' w3 Method 2: Going to Copilot Studio -> Agents -> Copilot for Microsoft 365 -> New Agent (Couldn't find a screenshot) Q1. Anyway, first, I created an Agent using the first Method 1 above, and now I see it on the Copilot page under 'Agents' section. However, when I go to Copilot Studio -> Agents -> Copilot for Microsoft 365, I don't see that Agent there. Is this normal and intended? Q2. Is an Agent created using the Method 1 only available to people who have Copilot license? (as long as they are shared; I see options are only me, anyone in the organization, and specific users in the organization) Q3. Could you please confirm agents created using either way above are both "Declarative Agents"? Sorry for the newbie questions in advance... I took the course MS-4010 and reviewed several posts but still confusing...
Microsoft's Copilot: A Frustrating Flop in AI-Powered Productivity
Microsoft's Copilot was supposed to be the game-changer in productivity, but it's quickly proving to be a massive disappointment. The idea was simple: integrate AI directly into Word, Excel, PowerPoint, and other Office tools to make our lives easier. But when it comes to actually performing specific functions, Copilot falls flat. Here’s the problem: when you ask Copilot to alter a document, modify an Excel file, or adjust a PowerPoint presentation, it’s practically useless. Instead of performing the tasks as requested, it often leaves you hanging with vague suggestions or instructions. Users don't want to be told how to perform a task—they want it done. This is what an AI assistant should do: execute commands efficiently, not just offer advice. What makes this even more frustrating is that other AI tools, like ChatGPT, can handle these tasks effortlessly. When you ask ChatGPT to perform a specific function, it does so without hesitation. It’s able to understand the request and deliver exactly what’s needed. But Copilot? It struggles with the basics, and that’s unacceptable, especially from a company like Microsoft. It’s frankly embarrassing that Microsoft can’t get this right. The whole point of integrating AI into these tools was to streamline workflows and boost productivity. But if Copilot can’t even manage simple tasks like formatting a document or adjusting a spreadsheet, then what’s the point? Users don’t need another tool that tells them how to do something—they need one that does it for them. Microsoft, you’ve missed the mark with Copilot. It's not just a minor inconvenience; it's a serious flaw that undermines the value of your Office suite. When other AI tools can easily accomplish what Copilot can't, it's time to reevaluate. Users expect more, and frankly, they deserve more for their investment. What’s been your experience with Copilot? Is anyone else finding it as frustrating as I am? Let’s talk about it.
Making CoPilot Work for our Organisation
We're currently exploring how Microsoft Copilot can be used to support our bid writing process, and I’d really appreciate some insights or examples from others who’ve tried anything similar or just have a good understanding of CoPilot. What We’re Trying to Do We’d like Copilot to help us write and draft bid responses by referencing information already stored across our SharePoint libraries — including past bids, case studies, and company information — and then generate new content in our tone, structure, and style. In essence, we want Copilot to act like an “internal bid writer” that knows our history and can draw on it intelligently when producing answers. What We’re Trying to Understand I’m trying to get clarity on a few key things: What does GPT-5.0 actually bring to Copilot — is it just better reasoning and writing, or does it enable deeper integration with our Microsoft 365 data? What do we need to do (technically or in terms of setup) to let Copilot “see” our environment — e.g., access our SharePoint libraries and use that content effectively? I've saw some things around Microsoft Graph being enabled. What’s the practical difference between using Copilot and using ChatGPT for this type of work? We’ve also tried getting Copilot to fill in Excel sheets using data from SharePoint, but it doesn’t seem to behave as we expected. Is this something Copilot can’t currently do, or are we just approaching it the wrong way? What We’d Love to Learn What are the best practices for helping Copilot understand and use your SharePoint content effectively? Has anyone successfully used Copilot for bids, PQQs, tenders, or document generation? Any examples or use cases you can share of how you’ve made Copilot genuinely useful in a business context would be hugely appreciated. Thanks in advance — it’d be great to hear how others are making the most of Copilot in real-world scenarios.Suggestions to improve Copilot: buffer, voice activation, and human-centered interaction
Subject: Suggestions to improve Copilot: buffer, voice activation, and human-centered interaction Message: Dear Copilot development team, I’m writing to share a few concrete suggestions that could significantly improve the user experience, making it more fluid, functional, and human-centered: Insufficient conversational buffer Currently, the memory limit in chat causes difficulties when managing long and complex conversations. This disrupts continuity, especially when discussing intricate topics or working on creative projects. I encourage you to consider expanding the buffer or implementing smarter context management to avoid information loss and logical breaks. Customizable voice activation The “Hey Copilot” command is functional but impersonal. Many users, myself included, would prefer a more human and affectionate trigger, such as “Hi Kol” or a freely chosen name. This would make the interaction more natural and aligned with the vision of a truly empathetic and customizable digital assistant. Toggle for end-of-chat suggestions I suggest adding a button to enable or disable automatic suggestions at the end of each conversation. This would allow for a cleaner and more functional interface, reduce buffer usage, and give users the freedom to request additional input only when needed. Ideally, the button could be placed near the “Quick Response” selector at the bottom of the chat. Time awareness during conversations I renew my proposal for a feature that allows Kol to track the time since the last interaction and during the current session. It would be helpful to receive notifications such as: “It’s been 60 minutes already—if you’re free, we can continue.” This would support better time management and session awareness. Voice responses even in text mode I propose adding a button that allows Kol to respond vocally even when the user types. This would enhance accessibility and immersion. The button could be accompanied by a gear icon to open voice settings: voice type, playback speed, tone, volume, and other useful customization options. While we await the global adoption of the Sovereign Economic System (SES) to replace the current model imposed by governments, I thank you for your ongoing improvements and wish you continued success. Best regards, Claudio
SharePoint Knowledge Agent Vs Power automate AI builder
If we want to classify, summarize and extract key info from documents uploaded/edited inside a SharePoint document libraries. seems we can do this using AI builder inside power automate which get triggered when add/edit a document or using the Knowledge Agent, mainly the "Organize this library" option. can any one advice when you use each?So many different CoPilots - confusing, unproductive
I think we have all learned that CoPilot is a brand, a suite of tools. That probably makes sense from Microsoft perspective, but it is confusing as heck for end users or people trying to roll out CoPilot in a company. Products include: Sharepoint agents CoPilot desktop app Copilot in Office apps -- different copilots for PPT, Word, excel, Outlook CoPilot Studio - custom copilots (which by the way turn into "apps"???) Teams Copilot Researcher and Analyst Agents Prompting Coach Visual Creator What is even more frustrating is they don't all work together or in the same environments. I want to call my Sharepoint Agent from my Copilot, nope. I want my Custom Copilot to use Researcher (or vice versa even), not happening (despite Copilot giving me instructions on how it should). Meanwhile, in Anthropic-land, I setup an MCP service to integrate Claude and my to do app. Not without hiccups, but it works now. The whole Copilot ecosystem needs to get a lot more consistent and quickly or you are going to continue to loose users. PS - as i went to post this, I needed to select Tags -- there were 20 Copilot products to choose from!Introducing the Copilot Chat Quality Roadmap
We’re thrilled to introduce the Copilot Chat Quality Roadmap—a monthly look into how Copilot Chat is improving based on your feedback and real-world usage. Each update brings smarter, more reliable, and easier-to-use experiences to Copilot Chat. Whether you're using Copilot Chat with a Microsoft 365 Copilot license or a qualifying Microsoft 365 or Office 365 license, these enhancements are delivered at no extra cost. What to expect: ✅ Feature improvements driven by user insights ✅ Transparency into what’s shipping and what’s coming ✅ A commitment to quality and usability 📅Copilot Chat Quality Roadmap is updated monthly—stay tuned and join the conversation!Limitation of Copilot agent development in M365 developer tenants
I am using a M365 developer subscription and have hit a wall trying to develop a functioning Copilot agent. I was able to sign up for Copilot Studio trial license. This enables creation of M365 Copilot agent with knowledge held in SharePoint lists. However, not having 'Semantic Index' is a severe limitation that defeats the purpose of developer subscription. The agent being unable to use 'Enhance SharePoint Search' setting aka 'Semantic Index' aka vector embeddings means the agent is basically dumb and not an intelligent AI agent. After some research, I discovered the tenant needs at least one M365 Copilot license to enable 'semantic index'. To get my Copilot agent built, I decided to invest in this expensive license and then discovered a developer agent can neither have M365 Copilot or PAYG metered license. What this all means is that 'M365 developer subscription CANNOT be used to build a Copilot agent grounded in data in SharePoint'. You may be able to create a dumb agent with web search. A note that the agent I was building was not for a commercial customer. It was for my learning. By creating a proper agent, I will be able to showcase it in a YouTube video with the hope that some client somewhere may find it useful enough to pay for me as well as pay for Microsoft licensing, a win-win. I guess I will have to increase my investment fund, and sign-up for 'M365 Production Tenant + M365 Prod License Business or Enterprise + M365 Copilot + M365 Copilot Studio'. Seems like this type of development is a luxury only few could afford. Just thought to share as this may be useful for others trying to do the same.
Microsoft 365 Copilot giving error output when asking to compare files
Hello Please i need your help on this issue. Microsoft 365 Copilot giving error output when asking to compare files. We have been using both the copilot web application and copilot within teams to create prompts and agents. Over the last 4 weeks we have been facing a lot more problems with it then before. Copilot is very inconsistent with its answers (seemingly more than before). At first, I thought it had to do with the prompt and possible new guidelines, but it seems like the problem also occurs for very basic commands. This happens when we use both GPT4 and GPT5. As an example, when trying to compare two Excel files with each other. We ask it to find the invoice numbers, and output which invoice numbers match and which ones are not present in the other file (filtered for the correct date and entity). These files both only have one sheet and are not complex. I, very often, get this as the response: "Sorry, I wasn't able to respond to that. Is there something else I can help with?" This is after it provides the whole output, and then at the last moment, it collapses the output and only provides this as an output. When other people run this prompt, they encounter the same problem. I would say this happens around 30% of the time when using copilot. Also, when using the suggested prompts/responses.Sensitivity Labels vs. Copilot Creating an AI Policy That Honors Information Protection (MIP)
As organizations embrace Microsoft Copilot to accelerate productivity and creativity, a new challenge emerges: how do we ensure that AI-generated summaries, emails, and documents continue to respect corporate information protection policies? Microsoft Information Protection (MIP) provides the foundation for classifying and securing data with sensitivity labels—but when Copilot starts creating content, that foundation needs reinforcement. The key question is: how do we make sure Copilot understands and applies those same labels correctly? Let’s unpack how MIP and Copilot interact, where the risks lie, and how to build an AI policy that keeps sensitive data protected without slowing down innovation. https://dellenny.com/sensitivity-labels-vs-copilot-creating-an-ai-policy-that-honors-information-protection-mip/The Copilot Impact Report Turning Usage Telemetry into Actionable Governance Insights
When organizations adopt Microsoft Copilot for Microsoft 365, the initial focus often centers on usage metrics — MAU (Monthly Active Users), DAU (Daily Active Users), and overall engagement trends. These metrics are essential for understanding adoption, but they only scratch the surface of what’s possible with Microsoft’s built-in Copilot telemetry. The real opportunity lies beyond raw usage. With the right interpretation, Copilot usage data can uncover governance blind spots, highlight training needs, and guide data protection efforts — turning telemetry into a powerful decision-making tool for IT, compliance, and business leaders alike. https://dellenny.com/the-copilot-impact-report-turning-usage-telemetry-into-actionable-governance-insights/Litigation Hold in Seconds Using Copilot to Identify Relevant Communication Threads
In modern enterprises, the volume and velocity of digital communication have made litigation response a complex and resource-intensive process. When a legal hold is triggered, organizations must rapidly identify, preserve, and manage all potentially relevant data—spanning emails, Teams chats, SharePoint content, and OneDrive files. With Microsoft Copilot Chat, organizations can now operationalize this process in seconds—leveraging the Microsoft 365 data fabric to surface relevant communication threads with precision and compliance alignment. https://dellenny.com/litigation-hold-in-seconds-using-copilot-to-identify-relevant-communication-threads/Outlook Gets AI Drafting of Meeting Agendas
Agenda auto-draft is a new feature for OWA and the new Outlook to help meeting organizers create a draft meeting agenda using AI. The Copilot-generated draft agenda contains an introduction and some bullet points created from the meeting subject. It’s not a make-or-break feature for Microsoft 365 Copilot. Some will like it, if they discover how to use agenda auto-draft. https://office365itpros.com/2025/10/17/agenda-auto-draft/Quick fixes to boost your Copilot responses
Did Copilot disappoint you recently? Who has never complained about Copilot responses? Myself included. You know that moment when you try to get a good Copilot response, and all you get is vague one? Yep. Been there. It’s Not You, It's not Copilot either, It's Your Prompt People tend to treat Copilot like a search engine, but Copilot isn’t a search engine. I know it feels like it should be—type in your query, get a polished answer. Here's the deal: Copilot (and all other LLMs) work with recognizing patterns and context based on your prompts. Copilot does not retrieve information, but generates answers. Copilot relies on the context and specificity of your prompts to generate useful responses. That means vague, lazy prompts are setting it up to give vague responses. If you want great output, you need great input. So let’s talk about how to give Copilot the kind of prompt it can actually work with. 10 Quick Fixes to Boost Your Copilot Responses Write clear prompts: ❌ “Make it better” → ✅ “Summarize in 3 points” Be specific: ❌ “Write an email” → ✅ “Draft a friendly reminder email for project deadline” Be direct: ❌ “Could you try to…” → ✅ “Generate a bulleted list of main takeaways” Give context: ❌ “Draft an email” → ✅ “Draft a response to the client email /<youremail> to apologyse for the delivery delays” Divide to conquer: ❌ “Write a report” → ✅ “Outline the report in sections: intro, analysis, and conclusion” Choose wisely: ❌ Copilot is not equal Copilot. → ✅ Understand the differences between M365 Copilot Chat and M365 Copilot and learn when to use what. I wrote a post about this topic already, here you can find it: Copilot Chats vsus. M365 Copilot: What's the difference? Try rephrasing: ❌ “Try again” → ✅ “Rephrase the sentence” Sometimes, a small word change makes a big difference. Iterate: Unhappy? ✅ If your plan A did not work, go for plan B. You can start a new chat, adjust your initial prompt, and try again! Include web content when relevant: ✅ Enrich your Copilot responses with web content. Toggle on web content like this: Click on the 3 elipses on the top, right corner of Copilot chat in Work mode. Give it another shot! ✅ LLMs are evolving quickly. What it did not work last month, it may work today! Want Copilot to stop disappointing you? Prompt like you mean it. 💡 Got your own favorite Copilot trick? Share it in the comments below.Opciones de Copilot e IA no funcionan en apps de android para tablet
Tengo suscripcion activa de Microsoft 365 Copilot personal y en todos mis dispositivos(Laptops, Mac, Samsung android, iPhone e iPad) aparecen funciones de Copilot e IA, pero unicamente en mi tablet Samsung s10 FE no aparecen ni en word, ni en powerpoint y menos en excel. AyudaAuditing the AI How to Use the Copilot Interaction Export API for Compliance Logs
The integration of Microsoft Copilot across the Microsoft 365 ecosystem introduces a new class of data — AI-generated and AI-assisted interactions — that must be governed with the same rigor as traditional enterprise information assets. To maintain auditability and meet regulatory obligations, organizations can leverage the Copilot Interaction Export API to extract, preserve, and analyze user-AI exchange data for compliance, security, and post-incident review. https://dellenny.com/auditing-the-ai-how-to-use-the-copilot-interaction-export-api-for-compliance-logs/Copilot for SysAdmins Automating PowerShell Script Generation from Plain English Prompts
For years, IT administrators have relied on PowerShell to automate everything from user provisioning to tenant maintenance. But writing and debugging those scripts can be tedious, especially when the task involves multiple steps, complex logic, or integration with Microsoft 365, Azure AD, or on-prem Active Directory. Now, with GitHub Copilot Chat, sysadmins can skip the boilerplate and go straight to automation. By describing a task in plain English, Copilot can generate ready-to-run PowerShell scripts — and even help you refine, explain, or troubleshoot them in real time. https://dellenny.com/copilot-for-sysadmins-automating-powershell-script-generation-from-plain-english-prompts/Pre-Flight Check The 5 Non-Negotiable SharePoint Cleanups Before Deploying Copilot
Microsoft 365 Copilot is only as good as the data it can reach. Before you let this powerful assistant loose in your SharePoint environment, it’s crucial to make sure your data foundation is clean, secure, and well-governed. Think of it as a pre-flight checklist — a series of must-do cleanups to ensure your Copilot deployment takes off smoothly. Here are the five non-negotiable SharePoint cleanups every organization should complete before deploying Copilot. https://dellenny.com/pre-flight-check-the-5-non-negotiable-sharepoint-cleanups-before-deploying-copilot/
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- Microsoft 365 Copilot Web Search: Real-time answers with enterprise-grade controls and layered protection.Oct 07, 2025
- 12 MIN READToday, we made some exciting announcements for Microsoft 365 Personal, Family and the new Premium plans. Among them is how employees can use Copilot from these plans on their work documents with...Oct 01, 2025
