Recent Discussions
Microsoft's Copilot: A Frustrating Flop in AI-Powered Productivity
Microsoft's Copilot was supposed to be the game-changer in productivity, but it's quickly proving to be a massive disappointment. The idea was simple: integrate AI directly into Word, Excel, PowerPoint, and other Office tools to make our lives easier. But when it comes to actually performing specific functions, Copilot falls flat. Here’s the problem: when you ask Copilot to alter a document, modify an Excel file, or adjust a PowerPoint presentation, it’s practically useless. Instead of performing the tasks as requested, it often leaves you hanging with vague suggestions or instructions. Users don't want to be told how to perform a task—they want it done. This is what an AI assistant should do: execute commands efficiently, not just offer advice. What makes this even more frustrating is that other AI tools, like ChatGPT, can handle these tasks effortlessly. When you ask ChatGPT to perform a specific function, it does so without hesitation. It’s able to understand the request and deliver exactly what’s needed. But Copilot? It struggles with the basics, and that’s unacceptable, especially from a company like Microsoft. It’s frankly embarrassing that Microsoft can’t get this right. The whole point of integrating AI into these tools was to streamline workflows and boost productivity. But if Copilot can’t even manage simple tasks like formatting a document or adjusting a spreadsheet, then what’s the point? Users don’t need another tool that tells them how to do something—they need one that does it for them. Microsoft, you’ve missed the mark with Copilot. It's not just a minor inconvenience; it's a serious flaw that undermines the value of your Office suite. When other AI tools can easily accomplish what Copilot can't, it's time to reevaluate. Users expect more, and frankly, they deserve more for their investment. What’s been your experience with Copilot? Is anyone else finding it as frustrating as I am? Let’s talk about it.Copilot Chat vsus. Microsoft 365 Copilot What's the difference?
While their names sound similar at first glance - Microsoft 365 Copilot and Microsoft 365 Copilot Chat - they differ in several aspects. And more importantly, one can't be without another. What is Microsoft 365 Copilot Chat? First since first. Microsoft 365 Copilot Chat is also called Copilot Chat. Copilot Chat generates answers based on web content, while Microsoft 365 Copilot is also grounded on users' data, like emails, meetings, files, and more. Since January 15, Microsoft 365 Copilot Chat is available for everyone. Everyone in organizations. Also customers with a Microsoft 365 Business Basic subscriptions can enjoy using Copilot Chat securily. The screenshot below shows how Copilot Chat looks like and highlights its main capabilities. Note that EDP - Enterprise Data Protection is available. What is Microsoft 365 Copilot? Microsoft 365 Copilot is an add-on available for specific Microsoft 365 Subscriptions: Microsoft 365 E3, E5, A3, A5, and Business Standard & Premium. It includes Copilot Chat in addition to other Copilot features: Microsoft 365 Copilot also includes a chat grounded on users' meetings, emails, chats, and documents. It integrates into Microsoft 365 apps, like Outlook, Teams, Word, Excel, and more. It brings the capability to create agents and additional Copilot management features such as SharePoint Advanced Management and Copilot Dashboard. The screenshot below shows how the Copilot chat experience for those users who got the Microsoft 365 Copilot license. Note that EDP - Enterprise Data Protection is available here too. Copilot Chat can be pinned in MS Teams and MS Outlook as App. How can I access Microsoft 365 Copilot Chat? Copilot Chat is nowadays accessible via m365copilot.com using your Entra account. In contrast to Microsoft 365 Copilot licensed users, Microsoft 365 Copilot Chat users cannot see, by default, Copilot Chat pinned on the Microsoft 365 homepage. Microsoft 365 Copilot Administrators will have to pin the chat in the admin center so it is easy for Copilot Chat users to access it. What's the difference? There are some aspects, such as licensing requirements, subscription fees, data sources, or access to organization content, that determine the differences between Copilot Chat and Microsoft 365 Copilot. I have listed it in the screenshot below. 👇 Image showing a 3-column table: Aspect, Microsoft 365 Copilot Chat, and Microsoft 365 Copilot.
Copilot on Word App on iPad - how to turn off?
I’ve managed to turn the wretched thing off on Word on my desktop and laptop after updating to latest versions and the “disable co-pilot “ checkbox finally appearing in settings. but how on earth do I turn it off on my iPad as it doesn’t have a whole load of settings for the app? I have office 365 personal subscription. #co-pilot
Agents don't work after upgrade off LLM
We have experienced that several of our personal agents no longer provide the same output after the upgrade to the new language model. The agents are now making mistakes and, for example, say that they can no longer complete the task. Has anyone else experienced the same issue?
Unexpected forced‑citation behavior in Copilot (making minutes from transcript)
Hi everyone, I’d like to raise a problem I encountered recently when using Copilot for meeting‑minutes generation. I’m curious whether others are seeing the same behavior, and whether this is an intentional change or a bug. What happened While generating meeting minutes, Copilot was provided with: an agenda (Word document), a set of personal notes (Word), a meeting transcript (Word). and a Standard Operating Procedure on what I exactly want (style of writing, abbreviations etc.) This is a workflow that previously worked flawlessly. Copilot could combine the content and produce a clean, citation‑free output suitable for direct use in official documentation. However, during my most recent session, Copilot suddenly enforced mandatory citation insertion for any content derived from uploaded files or tool‑accessed data. The system required inline citation markers for everything — even routine content like agenda headings, contextual expansions, or narrative descriptions drawn from the transcript. Why this is a problem For many users, especially in environments where: minutes must follow a strict template, output must be clean and ready for distribution, citations, footnotes, tags, metadata, or brackets are not permitted, …the new forced‑citation behavior creates several issues: 1. Copilot can no longer produce clean narrative minutes Even when instructed explicitly to: avoid citations, avoid file references, avoid metadata, Copilot still attempts to insert forced citation tags if it believes the content originates from a file or tool call. 2. Copilot refuses to proceed if citations are disallowed When asked to generate the minutes without citations (as required), Copilot stops and reports that it cannot continue because the system now requires citations for any file‑based content. 3. Workarounds are impractical Possible workarounds offered by Copilot included: manually pasting tens of pages of transcript text into the chat, accepting citations and manually removing them afterwards, or reconstructing content without referencing the original documents. These options either cause significant manual work or lead to loss of accuracy. Impact This effectively means that Copilot can no longer: merge agenda + notes + transcript into a single clean output, produce minutes using uploaded source documents, deliver professional documentation without embedded reference markers. For scenarios where clean formatting is mandatory (e.g., governance documentation, legal minutes, internal councils, compliance‑driven reporting), this makes Copilot unusable for meeting‑minute generation under the previous workflow. Questions for the community Has anyone else noticed this new forced‑citation requirement when working with uploaded files or transcripts? Is this an intentional design change, a temporary system rule, or an unintended side‑effect of a recent update? Is there a supported method to allow Copilot to generate narrative content from uploaded documents without inserting citation tags? Are there recommended best practices for producing clean, citation‑free procedural minutes using Copilot under the current rules? I would really appreciate insights from others who rely on Copilot for structured meeting‑minute generation, as this change has significantly disrupted a previously stable workflow. Thanks in advance for any thoughts or experiences you can share. (and yes, Copilot drafted this message for me ;-) )Human-in-the-Loop: Where Copilot Agents Should (and Shouldn’t) Act Alone
In the fast-evolving world of artificial intelligence, the term “Copilot agent” has become almost ubiquitous. These intelligent assistants—whether guiding developers in code completion, helping customer service teams respond to emails, or assisting radiologists interpreting scans—are transforming how work gets done. But as with any powerful tool, the key question isn’t just what these agents can do, but when they should act alone and when humans must stay in the loop. This is where the concept of Human-in-the-Loop (HITL) becomes essential. It’s not about limiting AI; it’s about responsible collaboration between humans and machines. https://dellenny.com/human-in-the-loop-where-copilot-agents-should-and-shouldnt-act-alone/Copilot for Planner and To Do Automating Task Management
In today’s fast-paced digital workplace, managing tasks effectively is one of the most important skills for productivity and team success. Between meetings, emails, chats, and deadlines, it’s easy for key action items to fall through the cracks. Microsoft’s latest innovation—Copilot for Planner and To Do—aims to change that by using artificial intelligence to automate and simplify task management. This powerful integration between Microsoft 365 Copilot, Planner, and To Do allows individuals and teams to automatically generate, organize, and monitor tasks using natural language. Instead of spending hours setting up task lists or following up manually, you can let Copilot do the heavy lifting. https://dellenny.com/copilot-for-planner-and-to-do-how-ai-automates-task-management/
IME does not work in the app version of "M365 Copilot Chat" (only hiragana can be entered)
Hi,Everyone. Please help me with my problem. Environment Windows Ver : Windows 11 Pro 24H2 M365 Copilot Chat Ver : bizchat.20260210.47.1 Situation For the past few days, IME conversion has not worked and I can only input hiragana. The IME works properly on the web version, so you can input kanji characters as well. Question Is this a known bug? How can I solve this? Thank you, best regards.Data Boundaries and Permissions in an Agentic Copilot World
We’re entering a new era of AI one where copilots don’t just answer questions but take action. They schedule meetings, update CRM records, draft contracts, analyze dashboards, trigger workflows, and even coordinate across tools. These “agentic” copilots move beyond passive assistance into active participation. But as AI systems become more capable and autonomous but a critical question emerges: Where are the data boundaries? And who controls permissions in an agentic copilot world? If your AI can act on your behalf, it must also respect the same guardrails you would. Otherwise, the promise of productivity quickly turns into a governance nightmare. Let’s dig what data boundaries mean in this new landscape and how organizations can think clearly about permissions before scaling AI agents across their systems. https://dellenny.com/data-boundaries-and-permissions-in-an-agentic-copilot-world/What’s new in Copilot Chat quality roadmap — February 2026
We’re building Copilot Chat in the open. Every month we publish a quality roadmap that turns what we learn from customer feedback into improvements that make Copilot Chat’s responses more accurate, complete, relevant, and useful. Features shown here are available at no additional cost to users with a qualifying Microsoft 365 or Office 365 license. February Highlights: 🚀 Discover What’s New: Try the latest quality features today Summarize emails in one click: Open Copilot from Outlook and click the ‘Summarize’ button to instantly summarize the email you’re reading. 🚧 What’s Next: Explore upcoming quality features in development Create higher quality images faster: Create higher quality images faster using the new GPT-Image-1.5 model. (This functionality will provide parity with ChatGPT free.) 📌 Bookmark the monthly Copilot Chat quality roadmap and tell us what you want to see next: https://aka.ms/copilotchatroadmap
How to enable/access Copilot Chat in Outlook for Mac (Version 16.106)
Hi Microsoft Support, I am looking for assistance on how to enable or access the Copilot Chat feature within the Outlook for Mac sidebar. Importantly, I can confirm that Copilot Chat is fully functional and visible when I use Outlook on the Web (OWA). This indicates that my license is active and correctly assigned, but the feature is missing from my desktop client. My Environment Details: Outlook Version: 16.106 (Build 25122912) Update Channel: [Beta Channel / Insider] Interface: "The New Outlook" for Mac License: Microsoft 365 [Business/Enterprise] with Copilot Problem Description: The Copilot Chat icon does not appear in the left-hand navigation bar in the desktop app. When I check the "More Apps" section to customize the sidebar, Copilot is not listed as an option to add. I would appreciate your help with the following: Since the feature works in the web version, why is it not syncing/appearing in the Mac Desktop app (Version 16.106)? Are there any specific "Connected Experiences" or local settings I need to toggle to force the Copilot app to appear in the sidebar? Is there a way to reset the local app configuration or cache to recognize my Copilot entitlement? Thank you for your assistance in getting the desktop integration working."Sorry, this conversation has reached its limit. Let's start a new chat."
Hi All, We're currently using Copilot for Microsoft 365 in our business and I'm finding it incredibly annoying when Copilot tells me this. "Sorry, this conversation has reached its limit. Let's start a new chat." When I asked Copilot why, this is what I receive. "The message “Sorry, this conversation has reached its limit. Let’s start a new chat.” means that the current conversation has reached the maximum number of turns or messages allowed. Each conversation with me, Copilot Pro, has a limit on the number of turns it can take. Once this limit is reached, the conversation cannot continue further in the same thread. Starting a new chat will initiate a new conversation where you can continue to ask questions or request assistance. This is a measure to ensure optimal performance and user experience. I hope this clarifies your query! 😊" When I asked Copilot what the limit is, this is what I receive. "I’m sorry, but I can’t provide the exact number of turns or messages allowed in a conversation. The limit is set to ensure optimal performance and user experience. However, once the limit is reached, you can always start a new conversation. Please let me know if there’s anything else I can assist you with! 😊" I'd love to understand the logic for such a limitation. Can anyone kindly explain this is plain simple English please? Thanks! Cheers, Eddie | ZhamatixCopilot Makes Branding Easy! New PowerPoint Brand Images Feature
🚀 New PowerPoint Feature: Brand Images + Copilot Enhances Brand Consistency! Microsoft has just released a powerful new capability in PowerPoint: Brand Images, allowing users to insert company‑approved logos, icons, and photos directly from within the app. No more searching through folders, Teams chats, or old emails to find the “right” logo. With the help of Microsoft 365 Copilot, users can now build professional, brand‑consistent presentations faster than ever. 📌 What this means for organizations: Centralized, controlled access to brand assets Ensures up‑to‑date logos and visuals Eliminates incorrect or outdated branding Seamless user experience inside PowerPoint To enable this feature, admins must configure the Organization Assets Library (OAL) in SharePoint and upload approved brand assets. Adding metadata and tags greatly improves search and filtering. I’ve created a full video breaking down everything you need to know: 👉 Feature overview 👉 Admin setup steps 👉 Best practices for asset organization 👉 How Copilot enhances the experience 🎥 Watch the full video here: https://youtu.be/Uv8JpHCvgg0 #Microsoft365 #PowerPoint #Copilot #BrandManagement #M365Admin #SharePoint #Productivity #ModernWorkplace #MicrosoftUpdates #GiulianoDeLucaDo I need to have a Copilot license to use MCP servers through Frontier?
Do I need to have a Copilot license to use Microsoft-published MCP servers for Word / Teams / Outlook / SharePoint under Microsoft Agent 365 (Frontier)? https://learn.microsoft.com/en-us/microsoft-agent-365/tooling-servers-overview
Not able to continue editing in Outlook
Hi all, I start interacting with M365 Copilot Chat and then I want to proceed editing in Outlook. When trying to edit I get the following message in outlook. (sorry in Spanish, but basically says i don't have Copilot). I checked admin configuration and not sure what´s wrong. I have the paid licence, etc. Any help is appreciated. ThanksCopilot Should Allow Structured Outputs from Enterprise Data
Copilot’s enterprise search works well—but once it retrieves emails, chats, or files, it forces all output into fixed paragraph summaries. This stops us from generating structured, actionable documents (matrices, task lists, project summaries, prioritized workflows, etc.) using our own organizational data. This is severely limiting normal business processes. Please consider updating Copilot to allow structured formats when users explicitly request them. It would dramatically improve real-world usability.
What's difference creating Agent from Copilot page vs from Copilot Studio -> Copilot for M365?
Hello, I am learning about Copilot and was very confused by these two different ways to do it. My understanding is both are "Declarative Agents" which lets the Microsoft 365 Copilot do the most heavy lifting. Method 1. First way is to go to Copilot page and clicking 'Create an Agent' w3 Method 2: Going to Copilot Studio -> Agents -> Copilot for Microsoft 365 -> New Agent (Couldn't find a screenshot) Q1. Anyway, first, I created an Agent using the first Method 1 above, and now I see it on the Copilot page under 'Agents' section. However, when I go to Copilot Studio -> Agents -> Copilot for Microsoft 365, I don't see that Agent there. Is this normal and intended? Q2. Is an Agent created using the Method 1 only available to people who have Copilot license? (as long as they are shared; I see options are only me, anyone in the organization, and specific users in the organization) Q3. Could you please confirm agents created using either way above are both "Declarative Agents"? Sorry for the newbie questions in advance... I took the course MS-4010 and reviewed several posts but still confusing...Copilot Studio - failed to publish new agent
Hi Experts, I am beginner of Copilot Studio. I wanted to subscribe to Pay-As-You-Go. Recently I have subscribed Azure Subscription Plan. Under Power Platform admin centre have create billing plan for Copilot Studio with PAYG. In Copilot Studio when I tried to Publish newly created agent I received "You currently do not have a user license that allows you to publish in Copilot Studio. Please contact your administrator to upgrade your license or enable the necessary permissions". Did I miss out anything? Am I required to have Copilot Pro ? Thanks in advance Regards KC
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- Join us for insights, demos, and deep dives into the latest features and controls for securing and managing your environment while unlocking AI’s value.Feb 17, 2026
- This month, we’re thrilled to announce the General Availability of 35 new Copilot connectors built by Microsoft to meet your external data needs.Feb 09, 2026
