Recent Discussions
Plan with confidence using the newly refreshed Microsoft 365 roadmap
We know many of you rely on the Microsoft 365 public roadmap as a trusted planning tool. Based on feedback from customers across roles, we’ve refreshed the top of the experience to make it easier to stay informed at a glance. Everything beneath the surface remains fully intact. Your filters, detailed views, and the roadmap API are unchanged, and nothing has been removed. New at the top are curated highlights summarizing: Announcements – a quick visual of the latest product announcements Available Now – top features that are now generally available and ready for your teams to use Coming Soon – top features in development that you can track and stay ahead of Frontier program – experimental features you can try and share feedback on Explore the refreshed roadmap at aka.ms/m365roadmap and stay up to date on the latest Microsoft 365 updates–from core apps to Copilot and agents.Copilot missing in Word, Excel and PowerPoint desktop apps of some users
Hi Everyone, At my company we're setting up copilot. After allowing access through the Admin Centers we've encountered various oddities. Some users can use the sharepoint/onedrive search functionality. But most can't. Some users have the Copilot button in some of their apps. There is no consistency in which app they get it. Some have it in word, others in excel, some in multiple, some in none. A handful of users have Copilot in all apps. Things like transcribe work fine everywhere. We switched intune to push Office apps with Current Channel instead of Semi-Annual, to no avail. We use M365 Business premium with the Teams phone standard addon.Copilot Chat + Outlook: Email Summary Behavior
Sharing my discoveries. Copilot Chat is available to Microsoft 365 work or school accounts. Using Summarize this email in Outlook saves each summary as a Copilot Chat conversation, which can clutter Chat History. There’s no bulk delete; chats must be removed one at a time. This is expected behavior. Using Temporary Chat for one-time summaries helps keep Chat History clean. Impacted users: Outlook + Copilot Chat (no add-on license required) 📹 Video walkthrough and 📝 blog post . If you find this information helpful, please mark it as the best solution to assist others. #traccreations4e-p25 1/28/2026Copilot Notebook: Sharing Some Thoughts on the New Layout
I’ve always enjoyed working in Copilot Notebook. One of my favorite features has been the ability to add just a subset of relevant files so I can stay focused on one piece of a project. That alone created a real “wow factor” for trainees. But with the latest update, I’m finding the new three‑split layout a bit distracting. The UI is now spread across the left navigation panel, the main summary/content area in the middle, and the Copilot chat on the right. There’s a lot happening on the screen at once, and it feels busier than before. ℹ️To help others who might be hunting for where everything moved, I recorded a quick walk‑through so you don’t spend an hour clicking around. ▶️ Video: https://youtu.be/lkwgMXfIlDQ?si=xZvZ0KSqrP-5T0Ug I’m curious how you're feeling about the new Copilot Notebook experience? Are the changes working for you, or do you miss the previous layout too? #traccreations4e-p25 1/24/2026Error Exporting Solution - Copilot Studio Agent with Confluence MCP “search” Tool
Hi all, I'm running into an issue when trying to export a solution that contains an agent built in Copilot Studio using the Confluence MCP “search” tool (Rovo search). I’m hoping someone can help clarify whether additional steps are required, or if this is a product limitation/bug. Scenario I’m building an agent that uses the Confluence MCP connector, specifically the Rovo “search” tool, combined with agent instructions to filter a specific Confluence space. Everything works fine in my developer environment, and now I’m preparing to move the solution to QA. However, I'm blocked at the export step. Steps I Followed Created the agent Added and configured Confluence MCP Selected only the “search” tool Set up agent instructions Created a new solution Added the agent to the solution Exported the solution Received the following error: Solution "xxxxxx" failed to export: Exporting connection reference <masked_connection_reference_id> for a custom connector requires the custom connector to be added to a Dataverse solution. Please add connector <masked_connector_id> to a solution and retry. What I Already Checked When I added the agent to the solution, only the Connection References were added automatically — no Custom Connectors were included. So, I manually added the Confluence MCP Custom Connector to the solution. Despite doing so, the export still fails with the same error. Additional Observations If I create a similar agent that uses only the searchConfluenceUsingCql tool (not the Rovo “search” tool), the solution exports without issues and I can successfully import it into QA. This makes me suspect that the problem is specific to the Rovo “search” capability in the MCP. Question Has anyone encountered this before? Do different steps need to be followed when an agent uses the Rovo “search” tool in the Confluence MCP? Or could it be a known issue? Any guidance or workarounds would be greatly appreciated. Thank youuu!
M365 Copilot Chat Works for Cloud-Only Students, Not for AD-Synced Accounts
I want to make M365 Copilot Chat accessible for our students (13+), and according to this article, I have prepared everything: My tenant is correctly classified as K12. The student account has the attribute ageGroup set to NotAdult in Entra ID. Unfortunately, this only works with student accounts that are cloud-only. When I synchronize a student from the on-premises AD to Entra ID and set the ageGroup attribute to NotAdult in Entra ID, access to Copilot Chat does not work. Any ideas?
Copilot Agent ALM and Knowledge Source Management Across Environments
Hello everyone, I currently have an agent in a Dev environment and want to deploy it to a second environment (e.g., Test or Prod). During deployment, we need to change the references to the knowledge sources. I’ve seen some articles where environment variables are used within Conversational Boosting topics to handle this, but I wanted to check if there is a supported or recommended way to manage or update knowledge source references from the Knowledge section itself to make them dynamic by using Environment variable? Any guidance or best practices would help. Thankyou.New Diagnostic: Introducing Copilot Connector Checker
Copilot connectors extend Microsoft 365 Copilot and Copilot Search to your external business systems. They bring line of business content—like ServiceNow, Confluence etc data—into Microsoft Graph so it can be safely discovered inside M365 Copilot and Agent experiences while honoring your existing permissions. Content ingested through Copilot connectors is added to Microsoft Graph; this unlocks semantic understanding of your users' prompts in Microsoft 365 Copilot. However, Copilot connectors are not limited to Microsoft 365 Copilot. Copilot connector content powers other Microsoft 365 intelligent experiences like Microsoft Search, Context IQ and Agents What is the Copilot Connector Checker? The Copilot Connector Checker is a lightweight, self‑service tool that helps you quickly validate your third‑party prerequisites before configuring a connector. Think of it as a pre‑flight check for your connector deployment: Fast, guided validation Clear, actionable diagnostics No digging through logs or guessing what might be misconfigured Try it here: https://aka.ms/CopilotConnectorChecker The first release supports the ServiceNow Knowledge Base (KB) connector, with more connectors planned soon. How it works? You can use the tool to confirm that all required ServiceNow KB permissions and settings are correctly configured. It takes just a few steps: Open the Copilot Connector Checker Tool. Select the Authentication Type: Basic / Oauth (Recommended) Enter the required parameters (as shown in the example below) and select “Perform Test.” The tool will automatically validate connectivity, verify credentials, check table-level permissions, provide a clear step-by-step summary of results, and recommend next steps if any issues are found as shown below: Share feedback using the link at the bottom of the tool pageCopilot Pages verschwunden – nur noch 15 sichtbar (vermuteter Server‑Sync‑Fehler)
Ich habe ein Problem mit Copilot Pages, das eindeutig nicht clientseitig ist. Ich hatte deutlich mehr als 15 Pages in meinem Konto. Seit kurzem werden jedoch **nur noch die neuesten 15 Pages** angezeigt – sowohl in der **Windows‑App** als auch im **Browser**. Ich habe **keine Pages gelöscht**. Es sind ausschließlich die **älteren Pages** verschwunden. Details: - Windows‑App und Browser zeigen **exakt dieselben 15 Pages** - kein Filter aktiv - App mehrfach neu gestartet - Browser‑Cache geleert - Geräteübergreifend reproduzierbar - Pages wurden ursprünglich **explizit als Pages erstellt** - Problem trat plötzlich auf, ohne Änderung meinerseits Das Verhalten deutet auf einen **Backend‑Sync‑Fehler** hin, bei dem ältere Page‑Referenzen nicht mehr meinem Konto zugeordnet werden. Ich bitte um Prüfung und Wiederherstellung der fehlenden Pages. Danke.The Commons for Innovation: A Proposal for a Unified, Public, Cross‑Disciplinary Ecosystem
AI isn’t falling short — it’s being boxed in. If we want it to contribute meaningfully, we need to give it a place where real innovation can grow. Right now, AI is used almost entirely in isolated, one‑on‑one interactions. Individuals ask questions, get answers, and move on. But innovation doesn’t happen in isolation. It happens when different kinds of thinkers can see each other’s work, build on it, and approach problems from multiple angles. Innovation isn’t a straight line from A to B. It’s the whole alphabet in motion. And AI has nowhere to explore that alphabet alongside the people who need it most. Microsoft already has the soil — dozens of communities, idea boards, and discussion spaces — but they function like potted plants. Each product has its own container. Each idea grows alone. The potential is there, but it’s fragmented, hidden, and hard to discover unless you stumble into it by accident. A Commons for Innovation wouldn’t reinvent the wheel. It would refurbish it by connecting these existing spaces into a cohesive, public garden where ideas can grow together instead of apart. A Public Garden of Ideas This ecosystem would bring Microsoft’s scattered communities into one visible, unified environment. Every community would be public — more like a shared garden than a private chat. This allows natural cross‑pollination: environmentalists can see what robotics hobbyists are building educators can learn from accessibility advocates programmers can discover what urban gardeners need materials scientists can browse sustainability challenges No silos. No hidden groups. No barriers to collaboration. What the Platform Could Include Communities organized around real‑world problems: clean water access sustainable materials accessible education renewable energy wildlife rehabilitation assistive robotics urban gardening mental health support tools Each community would offer: a clear problem statement a shared idea board a public discussion space a resource library optional project threads a Copilot‑supported thinking space Anyone could join. Anyone could contribute. No credentials required. Visibility Matters People can’t collaborate in spaces they don’t know exist. Right now, Microsoft’s innovation‑related communities are valuable but scattered — hidden courtyards instead of a connected landscape. A Commons for Innovation would give users a clear entry point and a unified map of the ecosystem. A Single Umbrella for Innovation Microsoft already hosts a space for innovative ideas, but it sits apart from the rest of the community structure. A Commons for Innovation could serve as the umbrella that brings these spaces together, making it easier for users to find, explore, and contribute to the work happening across disciplines. A Showcase Garden for Human + AI Creativity Microsoft users are already creating extraordinary things with Copilot — websites, 3D‑printed tools, comics, children’s books, games, music, merch, and entire fictional universes. But there is no central place to share these creations. A Showcase Garden would give users a public space to display what they’ve built, inspire others, and demonstrate the true range of what AI‑supported creativity can look like. This isn’t just a gallery — it’s a living advertisement for what’s possible when people and AI collaborate across disciplines. As one example, in my own collaboration with Copilot, we’ve created: a full website a 3D‑printed medical splint a merch line comics and illustrated characters a satirical news network children’s books videogame concepts music video storyboards lore, badges, and mythologies creative problem‑solving tools narrative worlds and teaching frameworks None of these projects fit neatly into a single product forum. Yet they all grew from the same seed: a human and an AI exploring ideas across disciplines. A Showcase Garden would let anyone do the same — and let Microsoft highlight the full spectrum of what Copilot can actually do. The Gardeners Already Exist Microsoft already has passionate contributors — Copilot Champs, MVPs, Insiders — but they’re scattered across product‑specific spaces. These community stewards are helping, teaching, and supporting users every day, but only within isolated pots. A Commons for Innovation would give them a unified environment where their expertise can support cross‑disciplinary collaboration, enabling ideas to grow across the entire garden rather than in separate containers. The Role of Copilot Copilot wouldn’t connect private groups or share information between users. Instead, it would act as a facilitator inside each public community: helping users articulate ideas clearly translating concepts across disciplines offering perspectives from fields users may not think to explore keeping categories organized amplifying creativity and broadening problem‑solving approaches This stays fully within existing safety and privacy boundaries while unlocking the collaborative potential of AI. Why Microsoft Is the Right Steward Microsoft already provides the infrastructure, research culture, and AI tools. A Commons for Innovation would allow Microsoft to: support world‑improving work foster interdisciplinary collaboration showcase responsible AI use become the steward of a global innovation ecosystem Microsoft wouldn’t need to own the ideas — the credit comes from building the environment where those ideas can grow. The Opportunity Right now, people who want to make things better — environmentalists, nonprofit innovators, educators, hobbyists, open‑source builders — are scattered across the internet. They’re working in silos, often reinventing the wheel or missing the chance to collaborate with someone who has the missing piece. A Commons for Innovation would give them a shared garden — a place where ideas can grow, cross‑pollinate, and evolve into solutions that matter. If we want AI to help build what hasn’t been built, we need to create the soil where those ideas can take root.
Copilot in MS365 not available with one account on one Mac
I am stumped as to why my wife cannot see Copilot in the menu bar of any MS 365 app on her laptop. She is part of the family plan, and I have confirmed that her subscription credentials allow her to use Copilot. The MS apps are at the latest version, along with macOS. Scenario 1: When my wife uses her MS credentials to log in to any MS 365 app on her laptop, Copilot does not appear in the menu bar. When I log her out of MS 365 and log in with my credentials on her laptop, the Copilot appears on the menu bar. She can run the standalone Copilot app on her laptop using her credentials. Scenario 2: When my wife uses her MS credentials to log in to any MS 365 app on my laptop, Copilot appears in the menu bar. I can't tell what is preventing Copilot from appearing in MS 365 on my wife's laptop when she is using her credentials.Microsoft's Copilot: A Frustrating Flop in AI-Powered Productivity
Microsoft's Copilot was supposed to be the game-changer in productivity, but it's quickly proving to be a massive disappointment. The idea was simple: integrate AI directly into Word, Excel, PowerPoint, and other Office tools to make our lives easier. But when it comes to actually performing specific functions, Copilot falls flat. Here’s the problem: when you ask Copilot to alter a document, modify an Excel file, or adjust a PowerPoint presentation, it’s practically useless. Instead of performing the tasks as requested, it often leaves you hanging with vague suggestions or instructions. Users don't want to be told how to perform a task—they want it done. This is what an AI assistant should do: execute commands efficiently, not just offer advice. What makes this even more frustrating is that other AI tools, like ChatGPT, can handle these tasks effortlessly. When you ask ChatGPT to perform a specific function, it does so without hesitation. It’s able to understand the request and deliver exactly what’s needed. But Copilot? It struggles with the basics, and that’s unacceptable, especially from a company like Microsoft. It’s frankly embarrassing that Microsoft can’t get this right. The whole point of integrating AI into these tools was to streamline workflows and boost productivity. But if Copilot can’t even manage simple tasks like formatting a document or adjusting a spreadsheet, then what’s the point? Users don’t need another tool that tells them how to do something—they need one that does it for them. Microsoft, you’ve missed the mark with Copilot. It's not just a minor inconvenience; it's a serious flaw that undermines the value of your Office suite. When other AI tools can easily accomplish what Copilot can't, it's time to reevaluate. Users expect more, and frankly, they deserve more for their investment. What’s been your experience with Copilot? Is anyone else finding it as frustrating as I am? Let’s talk about it.Microsoft 365 Copilot access to planner tasks?
I try to get Microsoft 365 Copilit access to existing planner plans and it's tasks. Read and possibly write access. How would I do that? I only have basic plans that are used in our team. Do I have to convert them (if that is possible at all) to the plans with project manager? I tried Project Manager. That seems to be an enhanced plan. Can I migrate? Does it need additional licenses? Dan
Whom to contact.
Hi, My name is Sam. I have been using the free version of Copilot for almost a week now, but the system is too limited for the work I am doing. Using the Copilot though, I have created a formal comprehensive request for access to higher powered A.I. What I do not know is who to send it too. If anyone can provide relevant information, that would be greatly appreciated.
Issue with the Copilot Prompt Gallery
The Prompt Gallery is available in Microsoft 365 Copilot, but it does not appear in Word, Excel, or PowerPoint. How can I access it within these Office applications? Is it already possible to customize or manage the prompt suggestions displayed in the Office tools?
Copilot Studio - failed to publish new agent
Hi Experts, I am beginner of Copilot Studio. I wanted to subscribe to Pay-As-You-Go. Recently I have subscribed Azure Subscription Plan. Under Power Platform admin centre have create billing plan for Copilot Studio with PAYG. In Copilot Studio when I tried to Publish newly created agent I received "You currently do not have a user license that allows you to publish in Copilot Studio. Please contact your administrator to upgrade your license or enable the necessary permissions". Did I miss out anything? Am I required to have Copilot Pro ? Thanks in advance Regards KC
Cannot publish my agent to Microsoft 365 Copilot
When I clicked "See agent in Microsoft 365", it redirected to https://m365.cloud.microsoft/ When I clicked "Add", it was written "Something went wrong". Why is this happening? Am I missing something? What should I do to fix this? I just want my agent to be accessible via Microsoft 365 Copilot. Thank you in advance.Custom Engine Agent latency 5-7 seconds before webhook is called
We have a Teams bot that we recently extended with Microsoft 365 Copilot support using the copilotAgents.customEngineAgents manifest configuration. When users send messages to our agent through the Copilot sidebar, there's a consistent 5-7 second delay between when the user sends the message and when our Bot Framework webhook receives the activity. Some extra notes: When users message the same bot directly in Teams (not through Copilot), messages arrive immediately with no delay When we send messages from our backend to Copilot (using the serviceUrl for proactive messaging), they arrive immediately with no delay So the latency only occurs in one direction: Copilot → our webhook. Manifest Configuration: { "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.17/MicrosoftTeams.schema.json", "manifestVersion": "1.21", "version": "1.1.1", "bots": [ { "botId": "<client_id>", "scopes": ["personal", "team", "groupChat"], "isNotificationOnly": false, "supportsCalling": false, "supportsVideo": false } ], "copilotAgents": { "customEngineAgents": [ { "type": "bot", "id": "<client_id>" } ] } } Environment: Azure Bot Service (not Copilot Studio) Bot region: Global Messaging endpoint hosted in AWS us-east-1 Questions: Is this delay expected behavior for Custom Engine Agents? Is there any configuration to reduce this latency? Are there plans to optimize Custom Engine Agent message routing? This latency significantly impacts user experience - users expect near-instant responses when chatting with an agent.Copilot Agent AND notebook have trouble examining excel xlsx file
https://1drv.ms/x/c/047c12ac071676ec/IQA0n01R4RpJRoCCqTtdlrp5ASE85N8T8yXax1WKCQrePH4?e=gfzcT9 Uploading this same file to a custom agent AND setting up a new notebook with this one excel files gives errors - inability to access contents. I've tried multiple iterations of similar excel files (.xls, .csv, xlsx) - 300 rows by 5 columns with dummy data in each and simply asked sum the column called Base Market Value. If i put the file in a general chat, it does calculation without issue. Appreciate any help as this is extremely frustrating. Wolly PS below is the basic response i get. Despite my confirming that it has the right column name, it can't calculate it. Or in one case, it calculated the figure incorrectly
Recent Blogs
- Welcome to the January 2026 edition of What's New in Microsoft 365 Copilot!Jan 30, 2026
- We’re excited to share that source specific filters are now generally available worldwide in Copilot Search 🎉. This release addresses a long‑standing challenge in enterprise search: helping users ...Jan 27, 2026
