Recent Discussions
Copilot Pages verschwunden – nur noch 15 sichtbar (vermuteter Server‑Sync‑Fehler)
Ich habe ein Problem mit Copilot Pages, das eindeutig nicht clientseitig ist. Ich hatte deutlich mehr als 15 Pages in meinem Konto. Seit kurzem werden jedoch **nur noch die neuesten 15 Pages** angezeigt – sowohl in der **Windows‑App** als auch im **Browser**. Ich habe **keine Pages gelöscht**. Es sind ausschließlich die **älteren Pages** verschwunden. Details: - Windows‑App und Browser zeigen **exakt dieselben 15 Pages** - kein Filter aktiv - App mehrfach neu gestartet - Browser‑Cache geleert - Geräteübergreifend reproduzierbar - Pages wurden ursprünglich **explizit als Pages erstellt** - Problem trat plötzlich auf, ohne Änderung meinerseits Das Verhalten deutet auf einen **Backend‑Sync‑Fehler** hin, bei dem ältere Page‑Referenzen nicht mehr meinem Konto zugeordnet werden. Ich bitte um Prüfung und Wiederherstellung der fehlenden Pages. Danke.
Cannot publish my agent to Microsoft 365 Copilot
When I clicked "See agent in Microsoft 365", it redirected to https://m365.cloud.microsoft/ When I clicked "Add", it was written "Something went wrong". Why is this happening? Am I missing something? What should I do to fix this? I just want my agent to be accessible via Microsoft 365 Copilot. Thank you in advance.
Custom Engine Agent latency 5-7 seconds before webhook is called
We have a Teams bot that we recently extended with Microsoft 365 Copilot support using the copilotAgents.customEngineAgents manifest configuration. When users send messages to our agent through the Copilot sidebar, there's a consistent 5-7 second delay between when the user sends the message and when our Bot Framework webhook receives the activity. Some extra notes: When users message the same bot directly in Teams (not through Copilot), messages arrive immediately with no delay When we send messages from our backend to Copilot (using the serviceUrl for proactive messaging), they arrive immediately with no delay So the latency only occurs in one direction: Copilot → our webhook. Manifest Configuration: { "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.17/MicrosoftTeams.schema.json", "manifestVersion": "1.21", "version": "1.1.1", "bots": [ { "botId": "<client_id>", "scopes": ["personal", "team", "groupChat"], "isNotificationOnly": false, "supportsCalling": false, "supportsVideo": false } ], "copilotAgents": { "customEngineAgents": [ { "type": "bot", "id": "<client_id>" } ] } } Environment: Azure Bot Service (not Copilot Studio) Bot region: Global Messaging endpoint hosted in AWS us-east-1 Questions: Is this delay expected behavior for Custom Engine Agents? Is there any configuration to reduce this latency? Are there plans to optimize Custom Engine Agent message routing? This latency significantly impacts user experience - users expect near-instant responses when chatting with an agent.Copilot Agent AND notebook have trouble examining excel xlsx file
https://1drv.ms/x/c/047c12ac071676ec/IQA0n01R4RpJRoCCqTtdlrp5ASE85N8T8yXax1WKCQrePH4?e=gfzcT9 Uploading this same file to a custom agent AND setting up a new notebook with this one excel files gives errors - inability to access contents. I've tried multiple iterations of similar excel files (.xls, .csv, xlsx) - 300 rows by 5 columns with dummy data in each and simply asked sum the column called Base Market Value. If i put the file in a general chat, it does calculation without issue. Appreciate any help as this is extremely frustrating. Wolly PS below is the basic response i get. Despite my confirming that it has the right column name, it can't calculate it. Or in one case, it calculated the figure incorrectly
How to enable/access Copilot Chat in Outlook for Mac (Version 16.106)
Hi Microsoft Support, I am looking for assistance on how to enable or access the Copilot Chat feature within the Outlook for Mac sidebar. Importantly, I can confirm that Copilot Chat is fully functional and visible when I use Outlook on the Web (OWA). This indicates that my license is active and correctly assigned, but the feature is missing from my desktop client. My Environment Details: Outlook Version: 16.106 (Build 25122912) Update Channel: [Beta Channel / Insider] Interface: "The New Outlook" for Mac License: Microsoft 365 [Business/Enterprise] with Copilot Problem Description: The Copilot Chat icon does not appear in the left-hand navigation bar in the desktop app. When I check the "More Apps" section to customize the sidebar, Copilot is not listed as an option to add. I would appreciate your help with the following: Since the feature works in the web version, why is it not syncing/appearing in the Mac Desktop app (Version 16.106)? Are there any specific "Connected Experiences" or local settings I need to toggle to force the Copilot app to appear in the sidebar? Is there a way to reset the local app configuration or cache to recognize my Copilot entitlement? Thank you for your assistance in getting the desktop integration working.
PowerPoint Frontier Agent Missing on Web and Not Working on Desktop
Hi everyone, I’m seeing inconsistent availability of Frontier agents across Microsoft 365 apps and wanted to check whether others are experiencing the same. Excel (web) → Frontier agent available Word (web) → Frontier agent available PowerPoint (web) → Frontier agent missing PowerPoint (desktop) → Frontier agent appears, but does not generate any text. The panel keeps loading indefinitely.. I’ve confirmed I’m on Microsoft 365 Premium and using the Beta Channel. Is this a known rollout gap, or is there something I should check on my end? Any help is appreciated. Thanks!PowerPoint Frontier Agent Missing on Web and Not Working on Desktop
Hi everyone, I’m seeing inconsistent availability of Frontier agents across Microsoft 365 apps and wanted to check whether others are experiencing the same. Excel (web) → Frontier agent available Word (web) → Frontier agent available PowerPoint (web) → Frontier agent missing PowerPoint (desktop) → Frontier agent appears, but does not generate any text. The panel keeps loading indefinitely. I am using beta channel. Is this a known rollout gap, or is there something I should check on my end? Any help is appreciated. Thanks! PrashantWhy Can’t Copilot Find My Files? Here’s What You Need to Know
Have you ever asked Copilot to pull up a document—only to get nothing back? It’s not a glitch. Copilot relies on permissions, indexing, and governance to locate your content. If your files aren’t accessible or properly organized, they won’t appear in Copilot’s results. Here’s what you can do: ✅ Make sure your files are stored in OneDrive or SharePoint ✅ Check sharing permissions—Copilot can’t access what you can’t ✅ Keep your content organized for better indexing Want to dive deeper? Read the full blog for practical tips: 👉 https://traccreations4e.com/why-copilot-misses-files/ Question for you: Have you run into this issue? What steps have helped you improve Copilot’s accuracy? #traccreations4e-p25 1/20/2026MS 365 Copilot Notebooks Does Not Honor Instructions
I have uploaded 3 reference spreadsheets to a Copilot notebook. They contain data dictionary and metadata of a SQL database. In my Copilot Instructions (currently 1,652 characters) I specify that I want Copilot to ask me clarifying questions if anything in the question is unclear. Additionally, my Copilot Instructions include the ask to use provided reference files to find appropriate field names instead of conjuring them out of thin air. Unfortunately, In many of the answers Copilot ignores those guardrails and provides fake field names when asked to create a SQL query. Why is that and how can I improve accuracy of Copilot's answers?Copilot 365 agent does not scan PDF embedded images?
We have a subscription to Copilot 365. I use the app, not the web interface on Windows 11 (upgraded from Win 10). I made a custom agent to scan through one of our PDFs. The agent also has 2 other .DOCX files as knowledge. I asked it about a person's contact info. In the PDF the person's name and contact info is in a box. The agent returned the wrong information which is not even in the PDF itself. I have the agent set to ignore outside sources and use only sources I put in. This is a very simple agent. When opening the PDF in Adobe Acrobat I asked their AI the same question and it found the info. I suspect that this information in the box is an embedded image in the PDF and Copilot 365 cannot scan the image inside a PDF. Can anyone confirm this? We may have more PDFs where we need to get info from an embedded image. Is there a way for Copilot to get this information in the embedded image? I did a workaround as I have another .docx file as a knowledge source for the agent and I put the person's info as text in the Word doc, and it works that way.How to show Copilot custom agent description for every new conversation?
We have a subscription to Copilot 365 (I work with Copilot Studio but this question is about Copilot 365 agents). I use the Copilot 365 app, I don't use it via the web. When I make a custom agent, and do "Try it" it shows the Description I entered in the config screen for every new conversation. This Description is important to show the user what info the agent has and does not have. When I do "Go to agent" which would be more like seeing the agent in production, the Description is never shown. I looked in Settings and Config for the agent and don't see any settings for this. I'm not an admin for Copilot. Is this an admin setting that must be changed? How can I show the Description each time a New Conversation is clicked? Thank you!Copilot Download Cards Not Rendering — Files Blocked
Hello, as the title suggests, Copilot cannot share download cards in-chat while the files is already generated and ready. It says there's a problem in the backend and Microsoft Support referred me to here. Is this something they gonna fix or what I should do? The AI is telling me it cannot share the or send the download cards no matter what prompts I use, it is bugging me! Someone help please!Microsoft 365 Copilot access to planner tasks?
I try to get Microsoft 365 Copilit access to existing planner plans and it's tasks. Read and possibly write access. How would I do that? I only have basic plans that are used in our team. Do I have to convert them (if that is possible at all) to the plans with project manager? I tried Project Manager. That seems to be an enhanced plan. Can I migrate? Does it need additional licenses? DanCopilot Agent ALM and Knowledge Source Management Across Environments
Hello everyone, I currently have an agent in a Dev environment and want to deploy it to a second environment (e.g., Test or Prod). During deployment, we need to change the references to the knowledge sources. I’ve seen some articles where environment variables are used within Conversational Boosting topics to handle this, but I wanted to check if there is a supported or recommended way to manage or update knowledge source references from the Knowledge section itself to make them dynamic by using Environment variable? Any guidance or best practices would help. Thankyou.
Changing copilot rules during python development.
Working on developing an application and copilot (personal) unexpectantly 1) says "I can't post code" 2) shifted from me pasting a code segment that was automatically converted to a compressed code block to avoid the char limit in the chat window, to pasting the text in and then refusing to send since it is outside the char limit. Any help or guidance would be greatly appreciated, i am retired and this application was to be one of my new engineering activities to keep me going. I am a hardware engineer, so AI assisted code development is new to me. thank you in advance?Copilot creates content but does not generate slides in PowerPoint Agent
When I choose “Create a presentation with Copilot” in PowerPoint, Copilot successfully generates the written content, but it does not create any slides. Eventually, I receive an error message saying “Something went wrong.” It also prompts me to send feedback to Microsoft, but the feedback link opens an inactive dialog box that I cannot type into. Another issue is that Inside PowerPoint, the Agent panel just keeps spinning indefinitely without producing any results. It throws message every time that the request time out. I’m not sure what is causing this behavior. Has anyone else experienced this issue or found a workaround? Any help would be appreciated.Copilot + SharePoint Search: How AI Changes Information Discovery
Traditional SharePoint Search has always relied on keywords, filters, and user intuition. While it often assumes users know what they’re looking for and how it’s stored. With the introduction of Microsoft Copilot, SharePoint Search is undergoing a fundamental transformation from keyword-based retrieval to AI-driven information discovery. https://dellenny.com/copilot-sharepoint-search-how-ai-changes-information-discovery/Typed input routing stops working after navigating back to Home topic via Action.Submit (Invoke)
We are building a Copilot Studio agent with this structure: Home topic (menu page with icons) FeatureTopicA / FeatureTopicB / FeatureTopicC / FeatureTopicD Routing based on typed text (e.g. “feature A”, “feature B”) using a topic with trigger “A message is received” Navigation between topics using Action.Submit buttons (Invoke), including a Home / Back icon Observed behavior On a fresh conversation: Typing keywords like feature A or feature B correctly routes to the expected topic. From any feature topic, clicking Home (Action.Submit → Go to Home topic): Home page loads correctly. After returning to Home, typing the same keywords: Routing does not happen The conversation remains on Home The “A message is received” router topic is not triggered Restarting the conversation makes typing work again — until Home is reached via button navigation. We already tried following Dedicated router topic with trigger “A message is received” and highest priority Clearing global/custom variables when returning to Home Forcing routing using global flags Ensuring Home topic has no message trigger and no phrases Using Invoke-only navigation topics Handling text via Recognizer.TriggeringMessage.Text, LastMessage.Text, etc. Core questions Is this expected behavior in Copilot Studio? After navigating to a topic via Action.Submit (Invoke), does that topic “own” subsequent typed messages? What is the recommended pattern if users must be able to: Navigate via Home / Back buttons Then type free-text on the Home page Have typed text routed reliably every time Is the intended design: Home topic acts as the router itself? Or only one global message-received router should exist? Or typed input should not be expected to work reliably after Invoke navigation? We want to allow users to: Use menu buttons for navigation Return to Home Still type free-text commands Have routing work consistently without restarting the conversation Any official guidance, known limitations, or best-practice patterns would be greatly appreciated.
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