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Cesarortega93
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Hello,

 

I am trying to obtain data from case files I have assigned to me through my job's VPN access on web portal. When in excel, I attempt to gather info from Data ribbon using "from web". From here, I am prompted to add URL in which from here I receive an error code once placing.

 

Details: "The credentials provided for the Web source are invalid. Please update the credentials through a refresh or in the Data Source Settings dialog to continue. (Source)

 

Is there a way to open an internet tab through excel to obtain data info wanted for manual selection instead of placing URL as prior excel software version did?

 

Regards,

 

Cesar Ortega

2 Replies

Hi,

 

As variant you may activate legacy connectors

image.png

and use them from Data->Get Data->Legacy wizards

When attempting this option I am referred to another error code.

Excel.JPG

After researching this issue, looks like I have to go under the "save tab" under the same options screen and provide a save location. Once here, it is not letting me type any address in.

offline save.JPG

Could this be do to not having access?

 

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