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Copilot + SharePoint Search: How AI Changes Information Discovery
Traditional SharePoint Search has always relied on keywords, filters, and user intuition. While it often assumes users know what they’re looking for and how it’s stored. With the introduction of Microsoft Copilot, SharePoint Search is undergoing a fundamental transformation from keyword-based retrieval to AI-driven information discovery. https://dellenny.com/copilot-sharepoint-search-how-ai-changes-information-discovery/
Typed input routing stops working after navigating back to Home topic via Action.Submit (Invoke)
We are building a Copilot Studio agent with this structure: Home topic (menu page with icons) FeatureTopicA / FeatureTopicB / FeatureTopicC / FeatureTopicD Routing based on typed text (e.g. “feature A”, “feature B”) using a topic with trigger “A message is received” Navigation between topics using Action.Submit buttons (Invoke), including a Home / Back icon Observed behavior On a fresh conversation: Typing keywords like feature A or feature B correctly routes to the expected topic. From any feature topic, clicking Home (Action.Submit → Go to Home topic): Home page loads correctly. After returning to Home, typing the same keywords: Routing does not happen The conversation remains on Home The “A message is received” router topic is not triggered Restarting the conversation makes typing work again — until Home is reached via button navigation. We already tried following Dedicated router topic with trigger “A message is received” and highest priority Clearing global/custom variables when returning to Home Forcing routing using global flags Ensuring Home topic has no message trigger and no phrases Using Invoke-only navigation topics Handling text via Recognizer.TriggeringMessage.Text, LastMessage.Text, etc. Core questions Is this expected behavior in Copilot Studio? After navigating to a topic via Action.Submit (Invoke), does that topic “own” subsequent typed messages? What is the recommended pattern if users must be able to: Navigate via Home / Back buttons Then type free-text on the Home page Have typed text routed reliably every time Is the intended design: Home topic acts as the router itself? Or only one global message-received router should exist? Or typed input should not be expected to work reliably after Invoke navigation? We want to allow users to: Use menu buttons for navigation Return to Home Still type free-text commands Have routing work consistently without restarting the conversation Any official guidance, known limitations, or best-practice patterns would be greatly appreciated."Sorry, this conversation has reached its limit. Let's start a new chat."
Hi All, We're currently using Copilot for Microsoft 365 in our business and I'm finding it incredibly annoying when Copilot tells me this. "Sorry, this conversation has reached its limit. Let's start a new chat." When I asked Copilot why, this is what I receive. "The message “Sorry, this conversation has reached its limit. Let’s start a new chat.” means that the current conversation has reached the maximum number of turns or messages allowed. Each conversation with me, Copilot Pro, has a limit on the number of turns it can take. Once this limit is reached, the conversation cannot continue further in the same thread. Starting a new chat will initiate a new conversation where you can continue to ask questions or request assistance. This is a measure to ensure optimal performance and user experience. I hope this clarifies your query! 😊" When I asked Copilot what the limit is, this is what I receive. "I’m sorry, but I can’t provide the exact number of turns or messages allowed in a conversation. The limit is set to ensure optimal performance and user experience. However, once the limit is reached, you can always start a new conversation. Please let me know if there’s anything else I can assist you with! 😊" I'd love to understand the logic for such a limitation. Can anyone kindly explain this is plain simple English please? Thanks! Cheers, Eddie | Zhamatix
Top NEW Copilot Features in PowerPoint You Need to Try
Creating presentations just got A LOT easier. Microsoft Copilot in PowerPoint is evolving fast, and in my latest video I walk through the newest features that can dramatically improve the way you build and design slides. From AI‑powered slide generation to smarter design guidance, these updates can save you time, boost creativity, and help you deliver presentations that stand out. 🎥 Check out the full video here: 👉 https://youtu.be/WnNF9Eao5XM In the video, I cover: ✨ The latest Copilot capabilities you can start using today ⚡ How to generate complete presentations from a simple prompt 🎨 Tools that enhance visual design and storytelling 💡 Tips to get the most out of Copilot in your workflow If you're using PowerPoint regularly—or want to boost your productivity with AI—this one’s for you. Let me know what feature you find the most helpful! 👇 #Microsoft365 #Copilot #PowerPoint #AI #Productivity #MicrosoftCopilot #PresentationDesign #GiulianoDeLucaCopilot Agent ALM and Knowledge Source Management Across Environments
Hello everyone, I currently have an agent in a Dev environment and want to deploy it to a second environment (e.g., Test or Prod). During deployment, we need to change the references to the knowledge sources. I’ve seen some articles where environment variables are used within Conversational Boosting topics to handle this, but I wanted to check if there is a supported or recommended way to manage or update knowledge source references from the Knowledge section itself to make them dynamic by using Environment variable? Any guidance or best practices would help. Thankyou.Microsoft 365 Copilot access to planner tasks?
I try to get Microsoft 365 Copilit access to existing planner plans and it's tasks. Read and possibly write access. How would I do that? I only have basic plans that are used in our team. Do I have to convert them (if that is possible at all) to the plans with project manager? I tried Project Manager. That seems to be an enhanced plan. Can I migrate? Does it need additional licenses? Dan
Copilot Chat missing in Outlook Web and Outlook Classic
Hello, since recently we are experiencing a tenant wide issue with Microsoft Copilot Chat in Outlook. Environment: Microsoft 365 Business Premium Microsoft 365 Copilot Chat enabled Copilot Chat is pinned for all users via admin settings Copilot Chat works in other Microsoft 365 apps (e.g. Word) Copilot Chat is missing in Outlook Web (OWA) and Outlook Classic for all users in the tenant Key details: No recent admin, policy, or licensing changes were made Copilot Chat does not appear in OWA, which suggests a backend or service side issue The behavior is consistent for all users Questions: Is anyone else seeing Microsoft 365 Copilot Chat disappear from Outlook Web or Outlook Classic tenant wide? Has Microsoft changed the availability or scope of Copilot Chat in Outlook recently? Are there known dependencies or rollout changes that affect Copilot Chat visibility in Outlook specifically? Any confirmation from other tenants or additional technical insight would be helpful.
"Draft with Copilot" in Sales Hub Email Activity
Hi everyone, could anyone help me out how to add "Draft with Copilot" option in Sales Hub Email. I have enabled the copilot features in the environment and also enabled Contextual email drafting with AI in the application settings. In my personal tenant account that is working fine, but not here. How do I get that Draft with Copilot option / Modern version of drafting emails?
Copilot account banned without explanation – no response to appeals
Hello, My Copilot account was banned around March 2025, without any warning or explanation. I have submitted multiple appeals via the official https://copilot.microsoft.com site, but have not received any confirmation or reply. I also contacted Microsoft Support several times via live chat, but was repeatedly redirected to unrelated channels like the Privacy Portal and Community Forums. Eventually, a supervisor informed me that only the Online Safety Team can handle Copilot bans. I was advised to send a follow-up email to their support address, referencing my case numbers. Despite doing so and being a paying subscriber who relies on Copilot for professional work, I have received no clear response or resolution. If anyone has dealt with a similar situation or knows how to get through to the proper team, any help would be appreciated. Thank you!
