Recent Discussions
Copilot for Outlook: Automatically Prioritize Your Inbox with AI (New Feature Explained)
🚀 Copilot for Outlook just got smarter: “Prioritize my inbox” is here ✉️🤖 Managing email overload is a daily challenge. With the new “Prioritize my inbox” feature, Copilot for Outlook uses AI to automatically highlight what really matters — without delays or complex rules. ✅ Emails are classified as High, Normal, or Low priority ✅ Copilot explains why an email is important ✅ Priority rules are fully customizable ✅ Works across Windows, Mac, and mobile Instead of spending time filtering and sorting, Copilot helps you focus on action‑required emails first — learning from your preferences over time. I’ve just published a new video where I walk through: How the feature works How to enable it Practical productivity scenarios When it’s better than classic Outlook rules 🎥 Watch it here: https://youtu.be/91WuRsYlRvE 👉 I’m curious: Would you trust AI to prioritize your inbox, or do you still prefer manual rules? #MicrosoftCopilot #Outlook #Microsoft365 #AIProductivity #EmailManagement #CopilotForOutlook #ModernWork #ProductivityTips
SharePoint lists with Copilot Studio error
I’m seeing a persistent issue when integrating SharePoint lists with Copilot Studio agents. Any SharePoint list I add to an agent results in an error being shown in the Copilot Studio UI, but no error message, diagnostic detail, or failure reason is surfaced. I’ve removed and re-added the list connections multiple times and reproduced the issue across multiple agents, with the same outcome each time. Has anyone encountered this behaviour, or are there known issues or prerequisites (e.g. permissions, connector state, tenant configuration, or recent service changes) that could cause silent failures when integrating SharePoint lists?Power Apps Vibe + Copilot: Are we moving from coding to just describing apps?
With the new Power Apps Vibe experience, Copilot is making app development feel very different. What used to take hours - planning, data modeling, and UI setup - can now start with just a simple prompt. I recently tried building a non-profit management app, and Copilot generated the full structure (data, roles, UI) in minutes. From there, I refined everything using natural language. It really feels like we’re moving from building apps to describing ideas, and Copilot is doing a lot of the heavy lifting. Curious to hear your thoughts: Is this the future of app development? Or mainly a powerful prototyping tool? I shared a quick walkthrough here if you’re interested: https://medium.com/@sajeda27/power-apps-vibe-coding-build-an-app-from-an-idea-in-minutes-ea9141908346Single Agent vs Multi-Agent Architectures: When Do You Need Each?
As artificial intelligence systems grow more sophisticated, the question of how to structure them becomes increasingly important. One of the most fundamental design decisions is whether to use a single-agent architecture or a multi-agent architecture. While both approaches can solve complex problems, they differ significantly in how they scale, adapt, and handle complexity. https://dellenny.com/single-agent-vs-multi-agent-architectures-when-do-you-need-each-with-microsoft-technologies-explained/Removal of Copilot Chat Availability in M365 Apps?!?
Received a post in Message Center today and would like clarification as to what capabilities Copilot Chat will retain as it is unclear from the message. This is a huge impact to users who have already adopted Copilot Chat in Word, Excel, PowerPoint and OneNote as well as training materials (both our own and those provided here by Microsoft). Will users be able to access Copilot Chat (basic) via pinned app in M365 apps? Will users only be able to access via web browser? The section below noted in red is very confusing (from the Microsoft message) -- who gets what features as both are mentioned in same paragraph? ---------------------------------- Microsoft 365 Copilot Chat – Updates to Copilot in Word, Excel, PowerPoint, and OneNote Starting April 15, 2026, Copilot will no longer be available in Word, Excel, PowerPoint, and OneNote for Copilot Chat users. To ensure a high-quality experience, we are reserving the full Copilot experience in these apps—with advanced reasoning and model choice—for users with a paid Microsoft 365 Copilot license. There are no other changes for users without a Microsoft 365 Copilot license. Copilot Chat still offers secure, AI web chat and the Word, Excel, and PowerPoint agents for chat-first content creation within the Microsoft 365 Copilot app. Additionally, users still get Copilot in Outlook with inbox and calendar grounding.Copilot List error
I’m seeing a persistent issue when integrating SharePoint lists with Copilot Studio agents. Any SharePoint list I add to an agent results in an error being shown in the Copilot Studio UI, but no error message, diagnostic detail, or failure reason is surfaced. I’ve removed and re-added the list connections multiple times and reproduced the issue across multiple agents, with the same outcome each time. Has anyone encountered this behaviour, or are there known issues or prerequisites (e.g. permissions, connector state, tenant configuration, or recent service changes) that could cause silent failures when integrating SharePoint lists?
Suggestion: Allow users to customize the UI name of MS Copilot (with “Powered by Microsoft 365”)
Background Microsoft Copilot is an extremely capable assistant, but its current visual identity is completely fixed (the name “Copilot” is always shown), even though users interact with it daily as a personal or team assistant. From a user experience perspective, this creates a small but important gap between using a tool and working with an assistant. Proposal Allow users to customize the visible name of their Copilot assistant, while maintaining a clear and consistent Microsoft branding indicator, for example: Holiday (name that the user creates for calling Microsoft Copilot 365 IA) Powered by Microsoft 365 Copilot (Text that Microsoft uses to reflect that it's already Microsoft Copilot). This proposal does not aim to change the underlying model, security, governance, or responsibility. It only affects the identity/presentation layer of the assistant. Why this matters (UX & adoption) Allowing users to name their assistant creates: Psychological ownership (“my assistant” instead of “the assistant”) Higher trust and willingness to delegate complex tasks Stronger long-term adoption and recurring usage In daily work, users naturally refer to assistants by name (“Ask Friday to review this document”), which helps integrate Copilot into real workflows instead of keeping it as an external tool. Enterprise perspective In organizational environments, a named assistant feels like part of the team rather than a generic external service. This improves internal communication, clarity, and acceptance of AI-assisted workflows. Importantly, the “Powered by Microsoft 365 Copilot” label keeps: brand visibility transparency technical and legal responsibility clearly with Microsoft This follows well-established patterns such as “Powered by Azure” or “Powered by Microsoft Security”. Strategic fit Microsoft already enables named and branded assistants through Copilot Studio. Extending this concept to the core Copilot experience feels like a natural next step with: Low technical risk (presentation-level feature) High UX impact No compromise on governance or brand integrity Closing Naming the assistant transforms the relationship from using AI to collaborating with AI. This small change could have a disproportionally positive effect on trust, adoption, and everyday productivity. Thanks for considering this feedback.Welcome let's get started
Welcome to the Copilot Studio Community on Microsoft Tech Community! We're thrilled to announce that Copilot Studio now has a dedicated home on the Microsoft Tech Community, and we'd love for you to be part of it from day one. Whether you're just getting started with building Agents in Agent Builder or you are a pro building agents and automations with Copilot Studio, this is your space to: Ask questions and get answers from the community and Microsoft experts Share what you've built — show off your agents, flows, and use cases Stay up to date on the latest features, releases, and best practices Connect with peers across industries who are shaping the future of AI-powered work The community is open to everyone, from first-time explorers to seasoned pros. Every question asked and every insight shared makes this a better resource for all of us. We can't wait to see what you build. Welcome!
Can my agent use flows as tools when I'm a licensed M365 Copilot user?
I tried to create an agent in Copilot Studio which drafts responses to emails I receive in Outlook. There is no "draft a reply" tool, there is only "Send a reply" or "Draft a message". I don't want an AI agent to immediately send out email replies, I want to review them first, but I also would like to review them in the context of the original message (as opposed to having a bunch of messages in the drafts folder with no visible connection to the original email I received - like the "Draft a message" tool does). So I "added a tool" (which would be a "Flow") to the agent which just does 2 HTTP calls to the outlook graph api (one creates the reply, the second adds the generated content to the body). The flow checker tells me: More Copilot Credits are needed for this flow to run. Runs from agents by M365 Copilot users and testing don't consume credits. I am a "M365 Copilot user", so I'd expect this to work, and manually testing the flow works. However, when the agent tries to run the flow, it's being blocked with the error: The environment 'Default-<...>' does not have sufficient Copilot Credits to run workflows. So, can an agent by a M365 Copilot user run flows? Alternatively: is there a way to draft email responses which in Outlook end up visually connected to the original message?Copilot in Outlook Can Now Reschedule Conflicting Meetings Automatically | Microsoft 365 AI
📅 Microsoft Copilot just made Outlook meetings smarter. A new Copilot feature in Outlook can now automatically detect conflicting meetings and propose a reschedule — no more manual calendar juggling. Copilot analyzes: ✔ Your calendar ✔ Existing conflicts ✔ Availability of participants …and suggests the best new time, directly in Outlook. For busy professionals and teams, this is a big productivity win and another step toward truly AI‑assisted workdays. I’ve just published a short video showing how it works in practice 👇 https://youtu.be/xhTkvF8rCq8 Would you trust Copilot to manage your meetings? #MicrosoftCopilot #Outlook #Microsoft365 #AIProductivity #FutureOfWorkHow Copilot Automates Enterprise Workflows (Technical Breakdown)
In today’s enterprise landscape, automation is no longer just a competitive advantage it’s a necessity. However, traditional automation approaches like RPA (Robotic Process Automation) and custom scripting often require significant development effort, rigid rule definitions, and ongoing maintenance. Enter Microsoft Copilot a generative AI-powered assistant that transforms enterprise workflow automation by combining natural language processing, contextual understanding, and deep integration with business systems. This article goes beyond surface-level benefits and explores the technical architecture, real-world scenarios, and implementation strategies that make Copilot a powerful automation engine. https://dellenny.com/how-copilot-automates-enterprise-workflows-technical-breakdown/Running Copilot Retrieval Searches with the Microsoft Graph PowerShell SDK
The Copilot Retrieval API is a Microsoft Graph API that apps can use to search Microsoft 365 locations to find information to ground user prompts. Grounding means that the apps use the information found by Copilot to add context to the queries they submit to a generative AI engine for processing. Although I don’t have an immediate purpose for the API, it provides a nice insight into how grounding works. https://office365itpros.com/2026/04/14/copilot-retrieval-api/
AI-generated feedback summaries for managers - is this a thing yet?
Our managers are responsible for 10-15 direct reports each and the biggest complaint I keep hearing is that writing individual feedback for every person takes forever. Copilot can help draft emails and summarize meetings but I cant figure out how to get it to look at someone's goals progress, recent feedback, and 1:1 notes all together and suggest talking points or review comments. Is anyone using Copilot in any form to help managers write better, more data-backed feedback?
Proposal for a Unified Copilot Architecture and Tiered AI Assistant Model
Submitted by: Craig D. Evans Detroit, Michigan Executive Summary This proposal outlines a strategic redesign of Microsoft Copilot that transforms it from a collection of isolated chat instances into a unified, persistent, account based artificial intelligence assistant. The proposed architecture positions Copilot as the central intelligence that operates all Microsoft Office applications, maintains long term memory, and follows the user across all devices. This model introduces a tiered pricing structure that creates a scalable revenue engine while strengthening Microsoft’s long term dominance in productivity software. The proposal also introduces the concept of a dual AI verification system, in which Copilot performs tasks and a secondary model provides independent review. This structure increases reliability, reduces errors, and enhances user trust. Problem Statement The current Copilot experience is fragmented. Each application instance behaves as a separate assistant with limited continuity, limited memory, and limited cross application intelligence. Users must repeatedly re explain context, re establish preferences, and manually coordinate tasks across Word, Excel, PowerPoint, Outlook, and other Microsoft 365 applications. This fragmentation reduces efficiency, increases cognitive load, and prevents Copilot from functioning as a true personal assistant. It also limits Microsoft’s ability to monetize Copilot at scale, because the product does not yet offer a unified, persistent experience that users would be willing to subscribe to at higher tiers. Vision The vision is a single, persistent Copilot identity that the user logs into, similar to any modern online service. This identity follows the user across all devices and applications, retaining memory, preferences, formatting rules, workflows, and ongoing projects. In this model, Copilot becomes the central intelligence that operates the Microsoft Office ecosystem. Office applications become the tools, and Copilot becomes the operator. This transformation elevates Copilot from a chatbot to a long term digital assistant that remains with the user for decades. Functional Overview 1. Persistent Copilot Identity A single Copilot account that retains:  Long term memory  User preferences  Formatting rules  Writing style  Project context  Cross application workflows  Templates and document structures This identity behaves like any other modern login system, such as Amazon, Walmart, or email services. 2. Copilot as the Central Intelligence of Office Copilot should be capable of:  Opening and managing Word documents  Applying templates and formatting  Building PowerPoint presentations  Managing Excel formulas and data structures  Organizing files and directories  Coordinating tasks across applications  Executing workflows on behalf of the user Office becomes the body. Copilot becomes the brain. 3. Cross Device Continuity The user logs into Copilot once, and the assistant follows the user across:  Desktop  Laptop  Mobile  Web  Cloud environments This creates a seamless, continuous experience. Tiered Pricing Model A tiered structure creates a scalable revenue engine and aligns with Microsoft’s existing subscription model. Tier 1: Free Copilot  Basic chat  No memory  No continuity  Limited functionality This tier serves as the entry point that encourages users to upgrade. Tier 2: Copilot with Memory and Formatting  Persistent memory  Document formatting intelligence  Writing style retention  Basic cross application awareness This tier provides immediate value and will attract a large user base. Tier 3: Cross Device Copilot Identity  Full continuity across devices  Unified assistant experience  Project level intelligence  Long term context retention This tier becomes the premium personal assistant model. Tier 4: Copilot as Full Office Manager  Complete control of Word, Excel, PowerPoint, Outlook  Workflow automation  File management  Multi application coordination  Enterprise grade productivity This tier becomes the flagship offering for professionals and businesses. Optional Tier: Dual AI Verification (Copilot + Reviewer Model) Copilot performs tasks. A secondary model independently reviews output for:  Accuracy  Formatting  Logic  Consistency This reduces errors and increases trust. It becomes a high value premium tier. Competitive Advantage This architecture provides Microsoft with several strategic advantages:  A unified assistant that no competitor currently offers  A multi tier revenue structure that scales with user needs  A long term relationship between user and assistant  Increased adoption of Microsoft 365 subscriptions  Strong differentiation from competing AI products  Reduced user churn due to persistent memory and continuity This model positions Microsoft as the leader in personal and professional AI assistance. Long Term Strategic Value A persistent Copilot identity ensures that users remain within the Microsoft ecosystem for decades. As the assistant accumulates memory, preferences, and workflows, the cost of switching to another platform becomes extremely high. This creates:  Long term subscription stability  Increased enterprise adoption  Stronger user loyalty  A durable competitive moat Copilot becomes not only a feature, but a lifelong digital partner. Closing Statement I respectfully submit this proposal as a long time user who believes that Microsoft has the opportunity to define the future of personal and professional artificial intelligence. A unified Copilot identity, combined with a tiered pricing model and a dual AI verification system, will create a powerful, scalable, and enduring platform that strengthens Microsoft’s leadership in productivity software. Submitted by: Craig D. Evans Detroit, Michigan
Copilot chat: Does (dis)like expose data?
We have some questions/concerns from customers about the (dis)like functionality in Copilot Chat. The main question is: "What happens with the data/chat when using this functionality? And can we turn it of?". Let's break it down in some sub questions: 1.) What happens when you use this? Does it train the model? Adjust it responses to the user? 2.) MS will use it as feedback. In what way? Do they read the chat and/or content from to analyze the issue? 3.) Is it possible to disable this functionality for all users in the tenant? (Copilot Studio allows this for a custom agent). 4.) Is the behavior different for License and non-licensed users? (work vs web) This is mainly a security concern, because some customers don't allow data to leave the tenant or don't want to have risk for accidental data leaks.Copilot Chat vsus. Microsoft 365 Copilot. What's the difference?
While their names sound similar at first glance, Microsoft 365 Copilot and Microsoft 365 Copilot Chat, they differ in several aspects. And more importantly: one is built on top of the other. What is Copilot Chat (Basic)? First things first. Microsoft 365 Copilot Chat is often simply called Copilot Chat. Copilot Chat (Basic) generates answers based on web content, while Microsoft 365 Copilot (Premium) is also grounded on users' data, like emails, meetings, files, and more. Since early 2025, Microsoft 365 Copilot Chat has been available to all users in organizations, becoming the entry point to AI assistance for many organizations. Copilot Chat (Basic) is the foundational Copilot experience available at no extra cost for everyone with an eligible Microsoft 365 plan, including: Microsoft 365 E3 / E5 Microsoft 365 A3 / A5 Microsoft 365 Business Standard & Business Premium Copilot Chat (Basic) is secured, compliant, and it does not required the full Copilot add-on license. Copilot Chat (Basic) is able to ground responses on: Public web content. Content explicitly shared or work data manually uploaded to the chat by the user. On-screen content or content displayed on-screen in apps like Outlook, Word, Excel, PowerPoint, and OneNote. When it comes to agents, Copilot Chat (Basic) offers these features: You can create your own declarative agents grounded on public web content with Agent Builder. You can use agents built by your org grounded on organizational data with the pay-as-you-go method. There are Microsoft prebuilt agents available like Prompt Coach, however Microsoft premium prebuilt agents like Researcher or Analyst are not included. The screenshot below shows how Copilot Chat looks and highlights its main capabilities. Note the Upgrade button, meaning this is not Microsoft 365 Copilot, but the Copilot Chat (Basic) experience. Note that EDP (Enterprise Data Protection) is available in Copilot Chat (Basic). What is Microsoft 365 Copilot (Premium)? Microsoft 365 Copilot (Premium) is a paid add-on license that builds on top of Copilot Chat and unlocks Copilot's full power. It is available for selected Microsoft 365 plans, including: Microsoft 365 E3 / E5 Microsoft 365 A3 / A5 Microsoft 365 Business Standard & Business Premium With a Microsoft 365 Copilot license, users get everything Copilot Chat (Basic) offers, plus much more: Data grounding: Microsoft 365 Copilot (Premium) includes Copilot Chat grounded on web and/or on user's Microsoft 365 data like emails, meetings, chats, and documents. Office apps: It integrates deeply into Microsoft 365 apps like Outlook, Teams, Word, Excel, and more. The integration includes features like Edit with Copilot allowing Copilot to adjust live your documents or email based on your prompts. Custom agents: It brings the capability to create your own declarative agents grounded in organizational data and/or web data. You can create agent either using Agent Builder or Copilot Studio. MS prebuilt agents: Premium prebuilt agents like Researcher and Analyst are included in Microsoft 365 Copilot (Premium). The screenshot below shows the Copilot chat experience for users who have a Microsoft 365 Copilot license. Note that EDP or Enterprise Data Protection also applies here How can I access Microsoft 365 Copilot Chat? Today, Copilot Chat is accessible via https://m365.cloud.microsoft or https://copilot.cloud.microsoft using your Entra ID (work or school account). One important difference in day-to-day experience: Users with a Microsoft 365 Copilot license typically see Copilot prominently surfaced across Microsoft 365 apps. Users with Copilot Chat only may not see it pinned by default on the Microsoft 365 home page. To improve discoverability, Microsoft 365 Copilot administrators can pin Copilot Chat via the Microsoft 365 admin center, ensuring that users can easily access it without friction. Especially convenient is that if you use the M365 Copilot Chat app on Windows, you can open Copilot using the keyboard shortcut Ctrl + C. What’s the difference? The differences between Copilot Chat and Microsoft 365 Copilot mainly come down to: Licensing Data grounding (web-only vs. personal work data) Integration depth within Microsoft 365 apps I’ve listed the key differences in the comparison below. 👇
Limitations of Microsoft 365 Copilot for Excel workflows?
I've been exploring Microsoft 365 Copilot for Excel workflows recently. It works well for simple queries, but I still find it limited when dealing with: - messy data cleaning - converting images/PDFs into structured tables - more complex data transformations Curious how others are using Copilot for these scenarios? Are you relying purely on Copilot, or combining it with other tools/workflows?Using Copilot to help with 1:1 meeting prep for managers?
I tried using Copilot to summarize our last meeting notes and pull up recent emails but it doesnt really give me a structured agenda or remind me about open action items from previous meetings. Anyone using Copilot for meeting prep in a way that actually works? Or is there a better approach for structuring recurring 1:1s in Teams?
Recent Blogs
- Anthropic Claude Opus 4.7 now available in Microsoft 365 Copilot Chat.Apr 16, 2026
- Learn about the new capabilities of Copilot in Word designed for legal, finance, and compliance workflows in mind.Apr 08, 2026
