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Microsoft Copilot for Microsoft 365 working with external account.
Hi All, In my small business, I'm a self-employed sole employee who works as a subcontractor. I've just added a licence for the Microsoft Copilot for Microsoft 365 to accompany my existing Microsoft 365 Business Premium licence. I work a lot of my time for one specific contractor, and they provide me with a Microsoft 365 Business Basic account. This is a different tenant to my business. This account primarily uses email and file storage (Onedrive/SharePoint). I access this account using my own devices and software (Including the productivity apps). I've noticed that the Microsoft Copilot for Microsoft 365 only works on my business account, not the contractor's account, where I perform most of my work. This can be seen easily when using the new Outlook, as it's only available on my business mailbox, and if I click on the contractor's mailbox, the Copilot disappears. As such, Microsoft Copilot for Microsoft 365 is of little use currently. Is there any way that my accounts could be restructured (perhaps the use of guest access or something?) so that this licence I've purchased could be used on the contractor's account instead of my business account? Thanks for reading and in advance for any assistance/response you can provide. Cheers MattSolvedMattyMcGSep 26, 2025Copper Contributor7.1KViews1like2CommentsCopilot Missing from M365 Portal
From one day to the next, Copilot Chat disappeared from the portal on one of our small clients' accounts. It's available and working in all other Copilot applications, but it simply disappeared from the Office portal. This is a premium business subscription without a Copilot license. The user has two PCs, and the problem occurs identically on both. No changes have been made. Community, do you have any ideas or suggestions on what the problem might be? Thanks154Views2likes2CommentsMicrosoft 365 Copilot + SharePoint
Our organization recently purchased Microsoft 365 Copilot licenses for all of our employees. One of the major tasks that we would like to utilize Copilot for is analyzing and summarizing documents on SharePoint. However, there are a couple of issues that we hope Microsoft is developing fixes for. There appears to be a data limit. If a file is too large, then we get a message, "I'm sorry, the size of this file is beyond my response limit. Select a file smaller than 150 MB and try again." We often have files that are beyond the 150 MB limit and it's very important to us for Copilot to analyze documents larger than 150 MB. It appears Copilot can analyze multiple, separate files at the same time. However, Copilot creates an output for each individual file rather than combining them. In other words, 1 summary for the first file, a second for the second, etc. Both issues are related. Basically, we need Copilot to analyze/summarize larger files. Beyond the 150 MB limit. Is this something that Microsoft is developing? Also, if we ask Copilot to analyze separate files, is Microsoft developing a solution where Copilot will combine the output?mcheathamAug 25, 2025Copper Contributor205Views0likes6CommentsCoPilot Is in the Way
Microsoft's constantly pushing CoPilot obstructs workflows, distracts focus, and is not effective. For example, although I've disabled CoPilot in Word in one installation and there is no CoPilot tab under Options in another installation, every time I start the app in the computer where there is no CoPilot Option tab, there are extremely distracting tiles at the top of the screen. If this continues, I'll be switching to LibxxOfficx (the full name is disallowed in this forum). In the meantime, does anyone know how to turn off these amazingly unproductive ads?JosephNierenbergJul 24, 2025Iron Contributor114Views0likes1CommentCan't get Copilot to work in outlook Macos
Hi guys and girls, New here because I'm looking for help on Copilot. I have a MS business standard account with copilot. I have copilot running on word, excel, presentations.... BUT.... in outlook it just will not appear. In the online outlook the copilot icon appears, but then my mail is not working..??? What do I have to do to get copilot to appear in Outlook on a Mac. Anyone else having the same problem?D_WillemseJul 22, 2025Copper Contributor498Views0likes2CommentsCopilot error
For the first time I am experiencing the following error: "I'm having trouble answering your question right now. Try again later." My data is in a valid structure and Copilot detects my data range. What is the reason for this error?niquitaayeshaJul 22, 2025Copper Contributor312Views0likes3CommentsAdaptive Card in Declarative Agent not rendering
My declarative agent does not render an adaptive card as I expect it to: My agent works this way: a user ask the agent to generate something this triggers a function that makes a POST Api call to my API the api responds with json data the Agent should display this data as an adaptive card. But it doesn't This is my plugin.json { "$schema": "https://developer.microsoft.com/json-schemas/copilot/plugin/v2.2/schema.json", "schema_version": "v2.2", "name_for_human": "SOMETHING", "description_for_human": "SOMETHING", "namespace": "SOMETHING", "functions": [ { "name": "generateSomething", "description": "Generates something.", "capabilities": { "response_semantics": { "data_path": "$", "properties": { "title": "$.title", "subtitle": "$.number", "url": "$.image_url" }, "static_template": { "type": "AdaptiveCard", "body": [ { "type": "TextBlock", "size": "default", "weight": "default", "text": "${number}" }, { "type": "TextBlock", "size": "medium", "weight": "bolder", "text": "Title: ${title}" }, { "type": "Image", "style": "Person", "url": "${image_url}", "altText": "image", "size": "Stretch" } ], "actions": [ { "type": "Action.OpenUrl", "title": "View", "url": "${view_url}" } ], "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "version": "1.5" } }, "confirmation": { "type": "AdaptiveCard", "title": "Create something", "body": "Do you want to create something?" } } } ], "runtimes": [ { "type": "OpenApi", "auth": { "type": "None" }, "spec": { "url": "apiSpecificationFile/openapi_1.json" }, "run_for_functions": [ "generateSomething" ] } ], "capabilities": { "conversation_starters": [ { "text": "Generate Something" } ] } } This is an example payload from my API: { "image_url": "https://some.url", "view_url": "https://something.else", "title": "Las Vegas", "number": 1 }benjamin-errorApr 09, 2025Copper Contributor173Views0likes0CommentsUse of Copilot as bot for Ticketing solutions
Does it support API integrations for custom ticketing workflows?AbimbolaMar 23, 2025Copper Contributor158Views1like2Comments- zakirMar 21, 2025Copper Contributor37Views0likes0Comments
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