Recent Discussions
Event-Driven Architectures for Agentic Systems: Building Responsive, Intelligent, and Scalable AI
As software systems evolve toward greater autonomy, the rise of agentic systems systems composed of intelligent agents capable of making decisions and acting independently has created new architectural challenges. Traditional request-response models often fall short when dealing with dynamic, real-time decision-making environments. This is where Event-Driven Architecture (EDA) becomes not just useful, but essential. https://dellenny.com/event-driven-architectures-for-agentic-systems-building-responsive-intelligent-and-scalable-ai/
Short survey: Feedback on Sensitivity Label Suggestions in Microsoft 365 Apps
Hi everyone, I’m looking to gather feedback on user experiences with Sensitivity Label suggestions in Microsoft 365 apps. This short survey aims to understand how label recommendations are working in practice and where improvements may be needed. Your responses will help identify common challenges and opportunities to make the label recommendation process more accurate, useful, and seamless for users. Survey link: Experience with Recommended Sensitivity Labels in Microsoft 365 – Fill out form The survey takes around 3 minutes to complete. Your feedback will directly help us better understand real-world experiences with label suggestions. Thank you very much for taking the time to contribute.
Microsoft 365 Copilot enables deep work but lacks durable project and artifact continuity
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } icrosoft 365 Copilot enables me to accomplish complex analytical and engineering work without needing to know everything upfront, which is genuinely transformative. However, the lack of durable project state, reliable artifact persistence (file generation and retrieval), and cross‑device continuity breaks real workflows. Copilot succeeds at reasoning, but outputs cannot be reliably retained, resumed, or transferred across sessions and devices. This limits sustained use for serious work in Microsoft 365 scenarios where users expect continuity similar to Word, Excel, and OneDrive. This is not a UX polish issue — it is a workflow and demand‑growth constraint for advanced users who want Copilot as a long‑running work partner rather than a disposable assistant. Copilot feels capable of being a first‑class Microsoft 365 collaborator, but today its lack of persistence prevents users from trusting it with real work.Help shape the Microsoft 365 Copilot community experience — your input matters
Do you engage with the Microsoft 365 Copilot community experience on Tech Community? Whether you’re a regular user or just drop in occasionally, we’d love your feedback. We’ve put together a short, anonymous survey (just 7 quick questions) to help us understand: Who you are and what content is most useful to you What you’d like to see more (or less) of How we can make the community more relevant to your day‑to‑day work It takes about 10 minutes, and your input will directly influence future Microsoft 365 Copilot community experience. 👉 Take the survey: https://aka.ms/m365copilotcommunitysurvey Thanks so much for helping us improve the community experience. — Mandy Product Marketing Manager, Microsoft 365 Copilot Experience
Cannot Share Fabric Data Agent
I created Fabric Data Agent. I published it to M365 Copilot. I shared it to user A, B, C. I copy the link https://m365.cloud.microsoft/chat/?titleId=T_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&source=agentCenterDialog. I generated an QR Code using canva. User A, B, C tried to scan the QR Code using their phone, but it returned an error as seen in picture 1. However, when user A, B, C opened it via laptop browser, it was not error. how to solve this problem?
Copilot automation assumes OneDrive—hidden productivity cost in Google‑first environments
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } We’re a Google‑first organization with a limited Microsoft 365 tenant. After recent Copilot updates, automation suggestions appear everywhere and feel “easy,” but nearly all meaningful automation requires files to live in OneDrive or SharePoint. In a hybrid environment, this creates hidden costs: duplicate file management, copying between systems, increased version/corruption risk, and hours of admin work just to discover limitations mid‑workflow. Copilot looks capable, but the storage and identity prerequisites aren’t explicit up front, so users lose time and trust. Are there plans to better support hybrid scenarios (for example, Google Drive as a system of record), or to provide clearer in‑product guidance before suggesting OneDrive‑only automations?Copilot for Outlook: Automatically Prioritize Your Inbox with AI (New Feature Explained)
🚀 Copilot for Outlook just got smarter: “Prioritize my inbox” is here ✉️🤖 Managing email overload is a daily challenge. With the new “Prioritize my inbox” feature, Copilot for Outlook uses AI to automatically highlight what really matters — without delays or complex rules. ✅ Emails are classified as High, Normal, or Low priority ✅ Copilot explains why an email is important ✅ Priority rules are fully customizable ✅ Works across Windows, Mac, and mobile Instead of spending time filtering and sorting, Copilot helps you focus on action‑required emails first — learning from your preferences over time. I’ve just published a new video where I walk through: How the feature works How to enable it Practical productivity scenarios When it’s better than classic Outlook rules 🎥 Watch it here: https://youtu.be/91WuRsYlRvE 👉 I’m curious: Would you trust AI to prioritize your inbox, or do you still prefer manual rules? #MicrosoftCopilot #Outlook #Microsoft365 #AIProductivity #EmailManagement #CopilotForOutlook #ModernWork #ProductivityTipsPower Apps Vibe + Copilot: Are we moving from coding to just describing apps?
With the new Power Apps Vibe experience, Copilot is making app development feel very different. What used to take hours - planning, data modeling, and UI setup - can now start with just a simple prompt. I recently tried building a non-profit management app, and Copilot generated the full structure (data, roles, UI) in minutes. From there, I refined everything using natural language. It really feels like we’re moving from building apps to describing ideas, and Copilot is doing a lot of the heavy lifting. Curious to hear your thoughts: Is this the future of app development? Or mainly a powerful prototyping tool? I shared a quick walkthrough here if you’re interested: https://medium.com/@sajeda27/power-apps-vibe-coding-build-an-app-from-an-idea-in-minutes-ea9141908346Single Agent vs Multi-Agent Architectures: When Do You Need Each?
As artificial intelligence systems grow more sophisticated, the question of how to structure them becomes increasingly important. One of the most fundamental design decisions is whether to use a single-agent architecture or a multi-agent architecture. While both approaches can solve complex problems, they differ significantly in how they scale, adapt, and handle complexity. https://dellenny.com/single-agent-vs-multi-agent-architectures-when-do-you-need-each-with-microsoft-technologies-explained/Copilot in Outlook Can Now Reschedule Conflicting Meetings Automatically | Microsoft 365 AI
📅 Microsoft Copilot just made Outlook meetings smarter. A new Copilot feature in Outlook can now automatically detect conflicting meetings and propose a reschedule — no more manual calendar juggling. Copilot analyzes: ✔ Your calendar ✔ Existing conflicts ✔ Availability of participants …and suggests the best new time, directly in Outlook. For busy professionals and teams, this is a big productivity win and another step toward truly AI‑assisted workdays. I’ve just published a short video showing how it works in practice 👇 https://youtu.be/xhTkvF8rCq8 Would you trust Copilot to manage your meetings? #MicrosoftCopilot #Outlook #Microsoft365 #AIProductivity #FutureOfWorkHow Copilot Automates Enterprise Workflows (Technical Breakdown)
In today’s enterprise landscape, automation is no longer just a competitive advantage it’s a necessity. However, traditional automation approaches like RPA (Robotic Process Automation) and custom scripting often require significant development effort, rigid rule definitions, and ongoing maintenance. Enter Microsoft Copilot a generative AI-powered assistant that transforms enterprise workflow automation by combining natural language processing, contextual understanding, and deep integration with business systems. This article goes beyond surface-level benefits and explores the technical architecture, real-world scenarios, and implementation strategies that make Copilot a powerful automation engine. https://dellenny.com/how-copilot-automates-enterprise-workflows-technical-breakdown/Running Copilot Retrieval Searches with the Microsoft Graph PowerShell SDK
The Copilot Retrieval API is a Microsoft Graph API that apps can use to search Microsoft 365 locations to find information to ground user prompts. Grounding means that the apps use the information found by Copilot to add context to the queries they submit to a generative AI engine for processing. Although I don’t have an immediate purpose for the API, it provides a nice insight into how grounding works. https://office365itpros.com/2026/04/14/copilot-retrieval-api/
Proposal for a Unified Copilot Architecture and Tiered AI Assistant Model
Submitted by: Craig D. Evans Detroit, Michigan Executive Summary This proposal outlines a strategic redesign of Microsoft Copilot that transforms it from a collection of isolated chat instances into a unified, persistent, account based artificial intelligence assistant. The proposed architecture positions Copilot as the central intelligence that operates all Microsoft Office applications, maintains long term memory, and follows the user across all devices. This model introduces a tiered pricing structure that creates a scalable revenue engine while strengthening Microsoft’s long term dominance in productivity software. The proposal also introduces the concept of a dual AI verification system, in which Copilot performs tasks and a secondary model provides independent review. This structure increases reliability, reduces errors, and enhances user trust. Problem Statement The current Copilot experience is fragmented. Each application instance behaves as a separate assistant with limited continuity, limited memory, and limited cross application intelligence. Users must repeatedly re explain context, re establish preferences, and manually coordinate tasks across Word, Excel, PowerPoint, Outlook, and other Microsoft 365 applications. This fragmentation reduces efficiency, increases cognitive load, and prevents Copilot from functioning as a true personal assistant. It also limits Microsoft’s ability to monetize Copilot at scale, because the product does not yet offer a unified, persistent experience that users would be willing to subscribe to at higher tiers. Vision The vision is a single, persistent Copilot identity that the user logs into, similar to any modern online service. This identity follows the user across all devices and applications, retaining memory, preferences, formatting rules, workflows, and ongoing projects. In this model, Copilot becomes the central intelligence that operates the Microsoft Office ecosystem. Office applications become the tools, and Copilot becomes the operator. This transformation elevates Copilot from a chatbot to a long term digital assistant that remains with the user for decades. Functional Overview 1. Persistent Copilot Identity A single Copilot account that retains: Long term memory User preferences Formatting rules Writing style Project context Cross application workflows Templates and document structures This identity behaves like any other modern login system, such as Amazon, Walmart, or email services. 2. Copilot as the Central Intelligence of Office Copilot should be capable of: Opening and managing Word documents Applying templates and formatting Building PowerPoint presentations Managing Excel formulas and data structures Organizing files and directories Coordinating tasks across applications Executing workflows on behalf of the user Office becomes the body. Copilot becomes the brain. 3. Cross Device Continuity The user logs into Copilot once, and the assistant follows the user across: Desktop Laptop Mobile Web Cloud environments This creates a seamless, continuous experience. Tiered Pricing Model A tiered structure creates a scalable revenue engine and aligns with Microsoft’s existing subscription model. Tier 1: Free Copilot Basic chat No memory No continuity Limited functionality This tier serves as the entry point that encourages users to upgrade. Tier 2: Copilot with Memory and Formatting Persistent memory Document formatting intelligence Writing style retention Basic cross application awareness This tier provides immediate value and will attract a large user base. Tier 3: Cross Device Copilot Identity Full continuity across devices Unified assistant experience Project level intelligence Long term context retention This tier becomes the premium personal assistant model. Tier 4: Copilot as Full Office Manager Complete control of Word, Excel, PowerPoint, Outlook Workflow automation File management Multi application coordination Enterprise grade productivity This tier becomes the flagship offering for professionals and businesses. Optional Tier: Dual AI Verification (Copilot + Reviewer Model) Copilot performs tasks. A secondary model independently reviews output for: Accuracy Formatting Logic Consistency This reduces errors and increases trust. It becomes a high value premium tier. Competitive Advantage This architecture provides Microsoft with several strategic advantages: A unified assistant that no competitor currently offers A multi tier revenue structure that scales with user needs A long term relationship between user and assistant Increased adoption of Microsoft 365 subscriptions Strong differentiation from competing AI products Reduced user churn due to persistent memory and continuity This model positions Microsoft as the leader in personal and professional AI assistance. Long Term Strategic Value A persistent Copilot identity ensures that users remain within the Microsoft ecosystem for decades. As the assistant accumulates memory, preferences, and workflows, the cost of switching to another platform becomes extremely high. This creates: Long term subscription stability Increased enterprise adoption Stronger user loyalty A durable competitive moat Copilot becomes not only a feature, but a lifelong digital partner. Closing Statement I respectfully submit this proposal as a long time user who believes that Microsoft has the opportunity to define the future of personal and professional artificial intelligence. A unified Copilot identity, combined with a tiered pricing model and a dual AI verification system, will create a powerful, scalable, and enduring platform that strengthens Microsoft’s leadership in productivity software. Submitted by: Craig D. Evans Detroit, MichiganThe “Copilot Loop” in Loop: Collaborative Content Generation and Iteration in the Flow of Work
Modern work isn’t just fast—it’s fluid. Ideas evolve mid-conversation, documents are never truly “final,” and collaboration happens across time zones and tools. In this environment, traditional content creation draft, review, revise, approve feels too linear. Enter the “Copilot Loop”: a new way of working where AI-assisted creation and human collaboration happen simultaneously, continuously, and contextually inside Microsoft Loop. https://dellenny.com/the-copilot-loop-in-loop-collaborative-content-generation-and-iteration-in-the-flow-of-work/File Share Connector users not mapping
Hi everyone, In need of some help here. I've setup an on-prem file share connector following this guide: https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/fileshare-connector I can see the indexed items in my test folder, but, we can't crawl that data because the users are not mapping for some reason. I've been testing using the NTFS file permissions option. Has anyone had any success with using this option to sync/map users to the connector? If so, what were the requirements? The users are AD to entra id connect synced and the group I created is also AD to entra id connect synced as well. I applied ntfs perms to the test folder directly using the synced identity and tried using the group and the full crawl still does not populate users. I am not using nested groups neither. I also tried removing built-in groups such as administrators, authenticated users, etc. I've had a ticket open for weeks with Microsoft now with no answers.The Open Nature of Microsoft 365 Copilot Diagnostic Logs
The Microsoft 365 admin center includes an option for administrators to send Copilot diagnostic logs on behalf of users to Microsoft for investigation. Sounds good, but the diagnostic logs are in plain text (JSON format) and the prompts and responses for Copilot user interactions can be viewed by administrators. That doesn’t seem like a good way to preserve anyone's privacy. Vote for the feedback item to close this loophole. https://office365itpros.com/2026/04/09/copilot-diagnostic-logs/From Requirements to High-Level Design in Minutes with Copilot for Solution Architects
In today’s fast-paced digital landscape, solution architects are constantly under pressure to translate complex business requirements into scalable, reliable, and secure system designs often within tight timelines. Traditionally, this process involves hours (or even days) of analyzing requirements, drafting architecture diagrams, validating assumptions, and aligning with stakeholders. But with the emergence of AI-powered tools like Copilot, this workflow is being transformed dramatically. https://dellenny.com/from-requirements-to-high-level-design-in-minutes-with-copilot-for-solution-architects/How Agile Teams Can Save 10+ Hours a Week Using Copilot in Windows 11
In today’s fast-paced development environment, Agile teams are constantly under pressure to deliver faster without compromising quality. Sprint deadlines are tighter, collaboration is more complex, and the demand for innovation never slows down. Amid all this, one question keeps surfacing: how can teams work smarter, not harder? https://dellenny.com/how-agile-teams-can-save-10-hours-a-week-using-copilot-in-windows-11/How to Secure Microsoft AI Agents in Production: An Enterprise-Grade Guide
As organizations rapidly adopt AI-powered agents across their operations, security has moved from a secondary concern to a board-level priority. Microsoft’s AI ecosystem spanning Copilot, Azure AI, and custom agents—offers powerful capabilities, but deploying these systems in production without a robust security strategy introduces serious risks. https://dellenny.com/how-to-secure-microsoft-ai-agents-in-production-an-enterprise-grade-guide/
Recent Blogs
- Try OpenAI's GPT-5.5 Thinking and ChatGPT Images 2.0 in Microsoft 365 Copilot today.Apr 27, 2026
- Learn about the latest Enhancements in Microsoft 365 Content Governance.Apr 22, 2026
