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SajedaSultana's avatar
Mar 11, 2026

Send Emails from Chat using Copilot Studio Work IQ Mail (Preview)

I tested the new Work IQ Mail Preview tool in Copilot Studio and built a simple scenario where an agent can draft and send emails directly from chat using a natural language command. The idea is simple. A user first asks the agent to draft an email, then reviews the generated response, and finally sends it by typing the command "Send the email with the above response". For this test I created a simple agent called WorkPulse Assistant. The agent helps users draft professional emails and optionally send them using the Work IQ Mail MCP tool. I added the Work IQ Mail Preview tool from the Tools tab using Model Context Protocol MCP. Insert screenshot here showing the Work IQ Mail tool configuration. In the chat, the user can ask something like: Write an email to John about rescheduling tomorrow's meeting to Friday. The agent generates the email draft and informs the user that the email can be sent from chat. Insert screenshot here showing the generated email draft. After reviewing the draft, the user types the command Send the email with the above response. The agent then calls the Work IQ Mail tool and sends the message. Insert screenshot here showing the email sent confirmation. The first time the tool is used, Copilot Studio prompts the user to authorize the Work IQ Mail MCP connection. Insert screenshot here showing the connection prompt. This scenario shows how Copilot Studio agents can go beyond answering questions and perform real actions. Users can draft emails, review them, and send them directly from a conversational interface. I would be interested to hear if others are experimenting with Work IQ tools such as Mail, Teams, or Calendar in Copilot Studio.

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