CoPilot agents - end user license
Hi ! I have a question regarding CoPilot licensing requirements. I have a premium CoPilot license and have created a CoPilot agent. I’d like to know: Do end users interacting with my CoPilot agent also need to have a premium CoPilot license? Does it make a difference if the agent uses premium connectors (e.g., ServiceNow) versus standard connectors? Does the publishing location of the agent (e.g., in Teams, SharePoint site, website embed, etc.) affect licensing requirements for end users? I want to ensure that the right licenses are in place for all users. Any clarification would be greatly appreciated. Thank you
Repeated Connection Prompts and "Send Failed. Retry" Errors When Using SharePoint Lists in Copilot
Hi everyone, I'm working on integrating SharePoint lists as a knowledge source in a Copilot agent. The setup works initially, but I'm encountering persistent issues when testing the agent or accessing it via Microsoft Teams/SharePoint site after publishing. Issue Details: Initial Connection Prompt: When I first test the agent or access it from Teams/Site, it prompts me to connect to the SharePoint data source. This is expected and works fine. Repeated Prompts: After the initial connection, the agent repeatedly asks me to reconnect to the SharePoint list, even within the same session. This happens multiple times during a single conversation. Error Message: Frequently, I receive the error message: "Send failed. Retry" This disrupts the conversation and makes the agent unreliable for end users. After 2-3 retry it worked Expected Behavior: I expect the connection to persist once authenticated, and for the agent to access the SharePoint list seamlessly throughout the session. What I’ve Tried: Verified that the SharePoint list is correctly configured and accessible. Ensured that the data source connection is added and published in the Copilot Studio. Tested in both the Copilot Studio test environment and Microsoft Teams and its working fine on Copilot Studio test environment. Questions: Is this a known issue with SharePoint list integration in Copilot agents? Are there any best practices to ensure persistent authentication or session handling? Could this be related to Teams-specific permissions or token expiration? Any workarounds or configuration changes that could help resolve this? Any help or guidance would be greatly appreciated! Thanks in advance.
Can't Publish an Agent inside Copilot Studio for Teams
I’m refreshing some Dataverse for Teams demos for a session in about two weeks. Everything works in testing, but I am unable to publish either existing agents or new agents when using Copilot Studio app inside Teams. This happens in multiple Teams and in multiple Tenants. Here’s the screen I get on the Publish tab. Reloading doesn’t help. Is this currently a known issue? No notice of it in M365 admin center on Service status. Can anyone help?Copilot Chat vsus. Microsoft 365 Copilot What's the difference?
While their names sound similar at first glance - Microsoft 365 Copilot and Microsoft 365 Copilot Chat - they differ in several aspects. And more importantly, one can't be without another. What is Microsoft 365 Copilot Chat? First since first. Microsoft 365 Copilot Chat is also called Copilot Chat. Copilot Chat generates answers based on web content, while Microsoft 365 Copilot is also grounded on users' data, like emails, meetings, files, and more. Since January 15, Microsoft 365 Copilot Chat is available for everyone. Everyone in organizations. Also customers with a Microsoft 365 Business Basic subscriptions can enjoy using Copilot Chat securily. The screenshot below shows how Copilot Chat looks like and highlights its main capabilities. Note that EDP - Enterprise Data Protection is available. What is Microsoft 365 Copilot? Microsoft 365 Copilot is an add-on available for specific Microsoft 365 Subscriptions: Microsoft 365 E3, E5, A3, A5, and Business Standard & Premium. It includes Copilot Chat in addition to other Copilot features: Microsoft 365 Copilot also includes a chat grounded on users' meetings, emails, chats, and documents. It integrates into Microsoft 365 apps, like Outlook, Teams, Word, Excel, and more. It brings the capability to create agents and additional Copilot management features such as SharePoint Advanced Management and Copilot Dashboard. The screenshot below shows how the Copilot chat experience for those users who got the Microsoft 365 Copilot license. Note that EDP - Enterprise Data Protection is available here too. Copilot Chat can be pinned in MS Teams and MS Outlook as App. How can I access Microsoft 365 Copilot Chat? Copilot Chat is nowadays accessible via m365copilot.com using your Entra account. In contrast to Microsoft 365 Copilot licensed users, Microsoft 365 Copilot Chat users cannot see, by default, Copilot Chat pinned on the Microsoft 365 homepage. Microsoft 365 Copilot Administrators will have to pin the chat in the admin center so it is easy for Copilot Chat users to access it. What's the difference? There are some aspects, such as licensing requirements, subscription fees, data sources, or access to organization content, that determine the differences between Copilot Chat and Microsoft 365 Copilot. I have listed it in the screenshot below. 👇 Image showing a 3-column table: Aspect, Microsoft 365 Copilot Chat, and Microsoft 365 Copilot.
Prevent members from building agents in my team?
We are piloting Copilot with a small group of users, and I've discovered that someone in the pilot who happens to be a member of one of my "get support for Collaboration Tools" teams created an agent attached to my team. As Team owner of this public Team, I disabled all "member" ability to add apps, connectors, etc. to my team or channels, but apparently there's no option for me to say "I don't want anyone building Copilots in this team"?? I don't want to turn CoPilot on or off for the whole company, or restrict which specific users can create agents, I'm looking for a way that individual Team owners can say "I don't want someone turning my Team into a Power Platform "Environment" so they can create Copilot agents." Am I missing something, or is this really not possible?Planner Connector for Copilot
I added the planner connector for Copilot to be able to query my plans from BizChat. The connector shows it is installed in my Copilot alongside the Web Content connector. However, any prompts to Copilot regarding Planner plans and tasks are not answered. Can anyone provide guidance on how to use this connector or help me remove it from my Copilot.
Work/Web Toggle Not present on Microsoft 365 copilot
Hi there, I am unable to see the work/web toggle and other features of the paid version of microsoft 365 copilot. Can you help with this? I was able to see it in Word, Excel, Powerpoint but accessing copilot from onedrive, onenote, loop, outlook, teams or even on m365.cloud.microsoft, I couldnt see the features of the paid version of copilot. I tried manually updating the license but couldnt find those options for some of the app. I am using M365 for Mac. Can you help with this. I had included a screenshot of this. I check my subscriptions and I had already been assigned the correct license.
Pin Copilot Chat - Admin Center
My dear friends, I pinned the Copilot Chat to the navigation bar through "Admin Center > Copilot > Settings > Pin Copilot Chat > Mark checkbox Pin Copilot Chat to the navigation bar (recommended)" This was performed about 72hr ago and I still can not see any copilot pinned to the Teams, Outlook etc. As per my understanding, this configuration should pin Copilot to the left side of Teams, correct? Our licenses are Microsoft 365 E3 + Defender. Any tips in why this is not working? Thanks in advanceM365 Copilot Pro vs Copilot Pro
Hi, my name is Mark Salden, and I am a freelance graphic designer, social media marketer, and web designer from Belgium. I currently have an Office 365 Business Standard subscription and would like to purchase Microsoft 365 Copilot. Just to be clear: the regular Copilot Pro is only for individuals and not for businesses, correct? It’s a bit confusing, and I want to be 100% sure. I want to integrate Microsoft 365 Copilot into Word, Outlook, OneDrive, Teams, etc. With Copilot, can I automatically create notes and summaries during online meetings in Teams? Also, can I use Copilot in Microsoft Loop? That part is not clear to me. I am also very interested in Copilot Studio because I want to create AI agents that help me with SEO, content creation, image generation, and more. Are there any limits on building AI agents, and can I create workflows and automate processes there as well? I hope someone can assist me. Thanks in advance!
