Copilot Employee Self-Service Agent
I’m looking for some clarity regarding the rollout of the https://adoption.microsoft.com/en-us/ai-agents/employee-self-service-agent/ and whether others are seeing it in their environments yet. I’ve been following this closely and initially understood that a formal request was required to gain access. However, the Microsoft Learn documentation now provides specific, step-by-step instructions on how to enable and access it directly. Despite following those instructions to the letter, the agent is still not appearing within my tenant. I’ve verified my configurations against the guide, but the options simply aren't visible. A few questions for the community: Has anyone else successfully enabled the agent using the self-service steps in the documentation? Is there or was there ever a manual "request-for-access" process that overrides the published steps? I’d appreciate any insights or if anyone from the product team could clarify if the documentation is slightly ahead of the actual deployment.
Grounding Changes for Copilot in Outlook
Ever since I've had a cull Copilot licence I've used prompts to summarise emails in my outlook folders. It's always worked well until 1-2 weeks ago when it's returning content outside the selected folder and or only reviewing a few of the emails in the selected folder. I've revised and reverse engineered the prompt but it's still not working and more worryingly it gives a variation every time. Does anyone know why this is happening or the workaround? Ultimately all I want it to do is summarise each email and drop all the emails into a table.
This is a Problem - Quick Response Mode Missing in Copilot
Hi, I noticed Quick Response mode has completely disappeared from Copilot, and have seen many other users report the same issue starting January 2026 on MS Q&A site. I also read that Microsoft is pushing a new Smart Mode, which changes how responses work and may be replacing older models. The Quick Response mode fit my workflow far better than Think Deeper and Smart does. Since it disappeared, and the introduction of Smart Mode, I have constantly run into issues because now the app is making it's own decisions and interpretations of subjects and projects which is extremely frustrating because it's 2 steps forward and 2 steps back. Taking away the ability to choose which mode a user prefers, and leaving it up to the bot, is taking away personal preference and what works for individuals needs. Quick Response was added during the GPT-5 update in 2025, so I don't understand why it suddenly vanished. Can someone please explain what's happening and whether QR is coming back, as this mode is something I need due to limited time and needing to finish projects. Please and thank you.
Copilot not loading in desktop Mac Excel
When trying to load the Copilot sidebar in the Mac desktop version of Microsoft Excel Version 16.91 (24111020), all I get is a loading animation (see screenshot). I've got a Microsoft 365 Subscription, and Copilot for Microsoft 365 license. Copilot works fine in Word. The document I'm working with is saved in a SharePoint team through my OneDrive app, and is formatted as a table.
IME does not work in the app version of "M365 Copilot Chat" (only hiragana can be entered)
Hi,Everyone. Please help me with my problem. Environment Windows Ver : Windows 11 Pro 24H2 M365 Copilot Chat Ver : bizchat.20260210.47.1 Situation For the past few days, IME conversion has not worked and I can only input hiragana. The IME works properly on the web version, so you can input kanji characters as well. Question Is this a known bug? How can I solve this? Thank you, best regards.
What's difference creating Agent from Copilot page vs from Copilot Studio -> Copilot for M365?
Hello, I am learning about Copilot and was very confused by these two different ways to do it. My understanding is both are "Declarative Agents" which lets the Microsoft 365 Copilot do the most heavy lifting. Method 1. First way is to go to Copilot page and clicking 'Create an Agent' w3 Method 2: Going to Copilot Studio -> Agents -> Copilot for Microsoft 365 -> New Agent (Couldn't find a screenshot) Q1. Anyway, first, I created an Agent using the first Method 1 above, and now I see it on the Copilot page under 'Agents' section. However, when I go to Copilot Studio -> Agents -> Copilot for Microsoft 365, I don't see that Agent there. Is this normal and intended? Q2. Is an Agent created using the Method 1 only available to people who have Copilot license? (as long as they are shared; I see options are only me, anyone in the organization, and specific users in the organization) Q3. Could you please confirm agents created using either way above are both "Declarative Agents"? Sorry for the newbie questions in advance... I took the course MS-4010 and reviewed several posts but still confusing...
Copilot Studio - failed to publish new agent
Hi Experts, I am beginner of Copilot Studio. I wanted to subscribe to Pay-As-You-Go. Recently I have subscribed Azure Subscription Plan. Under Power Platform admin centre have create billing plan for Copilot Studio with PAYG. In Copilot Studio when I tried to Publish newly created agent I received "You currently do not have a user license that allows you to publish in Copilot Studio. Please contact your administrator to upgrade your license or enable the necessary permissions". Did I miss out anything? Am I required to have Copilot Pro ? Thanks in advance Regards KCIssue with the Copilot Prompt Gallery
The Prompt Gallery is available in Microsoft 365 Copilot, but it does not appear in Word, Excel, or PowerPoint. How can I access it within these Office applications? Is it already possible to customize or manage the prompt suggestions displayed in the Office tools?
