troubleshooting
47 TopicsCopilot not loading in desktop Mac Excel
When trying to load the Copilot sidebar in the Mac desktop version of Microsoft Excel Version 16.91 (24111020), all I get is a loading animation (see screenshot). I've got a Microsoft 365 Subscription, and Copilot for Microsoft 365 license. Copilot works fine in Word. The document I'm working with is saved in a SharePoint team through my OneDrive app, and is formatted as a table.5Views0likes0CommentsCopilot for iOS provides non-clickable links in conv.
I asked Copilot to create an amortization spreadsheet, and it provided a download link in orange-colored text, as opposed to the usual black-colored conversation tectonic. However the “link” was non-clickable, and with a long-press, all Copilot offered to do was select the text. Please ensure that links provided by Copilot are actually actionable. Here’s the tracking info for my conversation … ============ I apologize for the trouble. You can report the issue by providing the following details: 1. **Conversation ID**: `2024-11-29-0913-XYZ` 2. **Description**: The download link provided for the Excel file is not clickable. 3. **Steps to Reproduce**: - Asked for an amortization spreadsheet with sporadic monthly payments. - Requested the file to be sent as an XLSX download link. - Attempted to click the provided link, but it was unresponsive. Reporting this will help the team address the issue. Thanks for your patience! ========= My iOS device is the iPhone SE 2022 (2nd gen) running iOS 18.1.1 with the latest Copilot app.27Views0likes0CommentsError when I try to open one of my copilots
Hi, I've created new copilots in Microsoft 365 > Copilot. Once published, I try to open them, but they don't display in the right side bar. If I search the name of the copilot from the search bar in Microsoft 365, the name of the copilot is displayed > I click on it, and I get the following error message : "Unable to load the requested application. No static tabs configured". (translated from french) Can you help me please ?34Views0likes0CommentsCoPilot Microsoft Account login shows unknown account
Hi, I have installed copilot on iphone. While logging in using the 'Microsoft Account', it shows me 4 accounts. One of them is my personal account and two are my office accounts. But then it shows me a third hotmail.com that I don't recognize at all. I have cleared any cache from Chrome Safari or Edge. I have also paused and started the syncing of 'Passwords' to iCloud. But nothing has helped. Please help. I am sure this falls under the Security and Compliance category and should be seriously looked into. Thanks, Chandan34Views0likes0CommentsCopilot won't allow me to copy and paste HTML code into prompt
Yesterday I started observing an issue where I'm unable to copy and paste html into the prompt. I'm using Copilot for business. I've been able to replicate the issue across multiple browsers and restarted for good measure. Originally posted this in the MS Office community and a moderator suggested I post here too: https://answers.microsoft.com/en-us/msoffice/forum/all/copilot-wont-allow-me-to-copy-and-paste-html-code/68336ee7-4bf8-47e5-848a-77d8cb22504f Anyone found a fix for this? How can we highlight this issue to Microsoft?658Views7likes7CommentsCoPilot "An external link was removed to protect your privacy"
Scenario: I am signed in to corporate CoPilot for M365. I'm asking CoPilot app on desktop in "WORK" mode to generate an excel file with some fictitious data & make it available in an Excel file. CoPilot generates the table, then removes the link to the file😑 I can use it in "WEB" mode to do the same, and it generates a BING URL that then results in a 404. <sigh> I can SIGN OUT and use generic CoPilot. That will generate a file, then prompt me for corporate credentials, and then it gives me the file. The question: How do I get file generation workingwhile logged in to my corporate account? Do we have a security permission causing issues?3.9KViews2likes6CommentsCopilot Studio: Can't change primary language when creating agent
Hi! I want to create an agent with primary laguage Dutch (Nederlands). However, when I'm creating the agent I cannot select any other language then English: Does anyone know why and/or what I can do to select the correct language? Thanks in advance! Merel102Views0likes3CommentsInstallation Guide – M365 Copilot Center of Excellence (CoE)
Hi while installing COE facing this Challege everything seems fine while in 2nd part ; Section 2: Install the Copilot CoE Teams and SharePoint template " Run the installation script using the command below: .\InstallPackage.ps1 -adminFQDN <your-tenant-name>- admin.sharepoint.com -siteFQDN <your-tenant-name>.sharepoint.com - PnPClientID <PnPAppID> where... • adminFQDN = The fully qualified domain name for your SharePoint admin center URL (e.g. contoso-admin.sharepoint.com). • siteFQDN = The fully qualified domain name for your SharePoint URL (e.g. contoso.sharepoint.com). • PnPClientID = The PnP app’s AppID/ClientID from the app registration step." Error I am getting ; Connect-PnPOnline: C:\xxx\xxx\Downloads\CopilotCoESite\InstallPackage.ps1:87 Line | 87 | … adminConn = Connect-PnPOnline "https://$adminFQDN/" -Interactive -Ret … | ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | Specified method is not supported.48Views0likes0CommentsAuthentificationNotConfigured (Copilot agent)
Hi Trying to use new copilot GPT. I am on the demo website, and I keep getting the same error, which is: "An error has occurred. Error code: AuthenticationNotConfigured Conversation Id: HvJXikXQmyp8Y8n4f8rkAP-eu Time (UTC): 2024-09-18T10:55:49.093Z." I have already set authentication required to none. Also tried publishing several times and waiting 24 hours but the error persists. I find I can ask it general questions like "how are you" but as soon as I ask it questions relating to the uploaded test documents, this error comes. How to fix?320Views1like2Comments