Microsoft 365 Copilot topics

How to Connect Copilot Studio to Teams, Outlook, and OneDrive: A Complete Guide

JohnNaguib — Fri, 12 Jun 2026 15:42:11 GMT

Artificial intelligence is changing the way businesses work, and AI assistants are becoming a regular part of everyday productivity. Microsoft Copilot Studio makes it easier for organizations to create custom AI agents that can answer questions, automate tasks, and connect with the tools employees already use.

https://dellenny.com/how-to-connect-copilot-studio-to-teams-outlook-and-onedrive-a-complete-guide/

Best Copilot Studio Agents for HR Teams: Transforming the Future of Human Resources

JohnNaguib — Fri, 12 Jun 2026 15:41:34 GMT

Human Resources teams are constantly looking for better ways to support employees, improve productivity, and reduce repetitive administrative work. From answering employee questions to managing onboarding tasks, HR professionals handle hundreds of daily requests that can consume valuable time. This is where AI-powered solutions like Microsoft Copilot Studio agents are changing the way HR departments operate.

https://dellenny.com/best-copilot-studio-agents-for-hr-teams-transforming-the-future-of-human-resources/

Learning more about AI and productivity tools

maya_nelson106 — Fri, 12 Jun 2026 14:35:22 GMT

Hello everyone! My name is Maya, and I am a Marketing major currently taking Information Systems courses. I recently learned about Microsoft Copilot and am interested in how AI can improve productivity and business operations. I look forward to learning from this community and hearing about others' experiences.

Can Copilot help summarize employee feedback and review data?

ClaireB — Fri, 12 Jun 2026 04:43:58 GMT

My boss asked me to look into whether Copilot can help managers prep for performance reviews. Like, instead of reading through months of feedback and notes manually, could Copilot pull together a summary of key themes from peer feedback, goal progress, and past 1:1 notes? If we keep all of these on Sharepoint, can we prompt Copilot to automatically access and summarize them? Do we need to build something custom for this or are there apps in the M365 ecosystem that already have AI built in for this kind of thing?

Spent hours trying to build an employee feedback workflow with Power Automate

JordanT86 — Fri, 12 Jun 2026 04:34:50 GMT

Someone on our leadership team asked if we could set up a system where employees can give each other continuous feedback through Teams. I spent the last two days trying to build this with Power Automate + Forms + SharePoint and honestly its a mess. The form submissions dont tie back to employee profiles cleanly, theres no good way to aggregate feedback per person over time.

Is there a more elegant way to handle continuous feedback within the M365 stack?

Copilot and DLP policy behaviours

manojviduranga — Thu, 11 Jun 2026 12:55:48 GMT

Hi Copilot Brain Trust,

Looking for some real-world experiences with Microsoft 365 Copilot DLP enforcement.

We've implemented a DLP policy targeting the Microsoft 365 Copilot location with the action to prevent Copilot from processing content that contains our sensitivity label (restricted).

The implementation is based on the following Microsoft documentation:

DLP for Microsoft 365 Copilot: https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot-location-learn-about

Create DLP policies for Microsoft 365 Copilot: https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot

Microsoft documentation states that when a DLP policy blocks Copilot processing, protected content should not be processed or used in Copilot-generated responses (although citations may still appear).

However, during testing we're observing scenarios where Copilot appears to access/process provide restricted snippet with file names from content that should be protected by the DLP policy.

A few questions for anyone who has implemented this in production:

Have you successfully validated DLP policies preventing Copilot from summarising sensitivity-labelled content?

Are there any known delays between policy deployment and enforcement?

Have you observed differences between Copilot Chat and Copilot experiences within Word, Excel, or PowerPoint?

Are there any prerequisites, limitations, or known issues not currently reflected in the public documentation?

I'm interested to hear whether others have seen similar behaviour or have successfully validated this scenario end-to-end.

Thanks in advance.

Microsoft Cowork (Frontier) Scheduled Runs Can't Access Custom Plugins/MCP Tools

Farhan_akhtar — Thu, 11 Jun 2026 05:48:48 GMT

Hi everyone,

I'm currently building a ServiceNow incident handling automation using Microsoft Cowork (available through the Microsoft Frontier program) and have run into an issue that I haven't been able to resolve.

Solution Architecture

I have built:

A custom FastAPI MCP backend hosted on Azure Web App
MCP tools for:
- Fetching new ServiceNow incidents (state = new)
- Retrieving relevant ServiceNow Knowledge Base articles based on incident context
- Updating ServiceNow comments and work notes
- Performing Microsoft Entra ID automation (e.g., user profile updates requested through incidents)
Custom plugins and skills deployed through the Microsoft 365 Admin Center

What Works

When I start the Cowork agent manually and provide instructions such as processing new incidents:

It successfully discovers my custom tools.
It fetches incidents from ServiceNow.
It retrieves KB articles.
It updates work notes/comments.
It performs Entra ID actions when required.
It processes incidents sequentially according to the workflow.

So the overall integration appears to be working correctly.

The Problem

The issue occurs when I configure the Cowork agent to run on a scheduled basis (every hour).

Instead of executing the workflow, the agent reports messages like:

and after retries:

From the Workspace panel, I can see the scheduled task is active, but during scheduled execution it behaves as if none of the custom plugins, skills, or MCP tools are available in the session. And when I go to the same scheduled session and manually enter the same prompt which I had provided in the scheduled part, then it is working as expected.

Questions

Are scheduled Cowork runs executed in a different runtime/session context than manual runs?
Do scheduled runs currently support:
- Custom MCP servers?
- Custom plugins deployed through M365 Admin Center?
- Custom skills?
Are there any additional permissions, trust settings, or plugin approvals required specifically for scheduled executions?
Has anyone successfully used scheduled Cowork tasks with custom MCP tools or external systems such as ServiceNow?
Is this a known limitation of the current Frontier preview?

Any guidance or confirmation from others using Cowork + MCP integrations would be greatly appreciated.

Thanks!

The Windows App isn't viable at present

jmachats — Tue, 09 Jun 2026 16:56:03 GMT

The Windows Copilot app is not viable for real work because it only stores three conversations.

Edge Copilot and the mobile app preserve full history and sync across devices, which makes them usable for long‑term projects.

The Windows app should match that behavior or be retired. The inconsistency breaks workflows for users doing multi‑month creative and strategic work.

Issues with using Copilot on Outlook Calendars

abayer — Mon, 08 Jun 2026 19:44:16 GMT

Seems that Copilot cannot decipher calendars very well. I have tried several times to automate some work on Outlook Calendars and Copilot is completely lost when it comes to working with calendars. One example was when I tried to move 3 attendees from meetings I had scheduled out for several months from required to optional. It told me it did not have meetings with these 3 people in attendance but showed me events with these 3 people in attendance and asked if I wanted to look at these events!!! Also one other recent instance was to take a Group Calendar and just list out the daily events for the next several months. It seems like it is unable to work with calendars in Groups?

Best Practices for Copilot Studio Environment Strategy and Application Lifecycle Management (ALM)

JohnNaguib — Mon, 08 Jun 2026 12:06:45 GMT

As organizations increasingly adopt Microsoft Copilot Studio to build intelligent copilots, virtual assistants, and AI-powered business solutions, establishing a robust environment strategy and Application Lifecycle Management (ALM) framework becomes critical. While creating copilots is relatively straightforward, managing them across development, testing, and production environments requires careful planning to ensure scalability, security, governance, and operational excellence.

https://dellenny.com/best-practices-for-copilot-studio-environment-strategy-and-application-lifecycle-management-alm/

Deleted Copilot Chats and Temporary Chat: What End Users Should Know

Teresa_Cyrus — Sun, 07 Jun 2026 17:23:02 GMT

I published a short video for end users who are asking a practical Copilot question:

Can employers see deleted Copilot chats?

The question usually starts when users see the “Permanently delete chat?” warning in Copilot.

That warning can be easy to misunderstand, especially in work or school accounts where workplace policies may still apply.

The video explains this in plain language, including:

What users should understand before deleting Copilot chats
Why Temporary Chat needs a closer look
Why deleted from your view may not mean the same thing in a workplace account
What users should avoid typing into Copilot at work

Watch the video here:

https://youtu.be/ND9Cdp5h9rs?si=FyBkInRHpVgc_x1I

Supporting article:
https://traccreations4e.com/can-employers-see-deleted-copilot-chats/

traccreations4e-p26 6/8/2026

Copilot Studio Preview : MCP Agent works in Teams but not in Microsoft 365 Copilot Chat

CoralieSimonaire — Sun, 07 Jun 2026 05:45:06 GMT

I’m currently testing the new preview version of Copilot Studio and I ran into a behavior I’d like to validate with the community.

I created a custom Copilot agent using the new interface, connected to a Microsoft Learn MCP server (for retrieving official documentation), and deployed it across both:

- Microsoft Teams

- Microsoft 365 Copilot (Copilot Chat)

Configuration-wise, everything seems correctly set up:

- Agent published

- Channel enabled for Teams and Microsoft 365 Copilot

- Permissions and access configured

- MCP tool working properly

Here is the key point:

- In Microsoft Teams:

The agent works perfectly.

It correctly calls the MCP server, retrieves Microsoft Learn documentation, and returns accurate responses.

- In Microsoft 365 Copilot Chat:

The same agent does not work at all.

No MCP call is triggered, and no response is generated from the agent.

Instead, Copilot returns the following message:

"Sorry, I am not able to find a related topic. Can you rephrase and try again?"

Even with:

- Explicit invocation using @AgentName

- Very simple prompts

- Minimal instructions

- Added knowledge sources (for testing)

The behavior remains the same.

At this point, it looks like:

- The agent is accessible and deployed

- But it is not actually executed by the Microsoft 365 Copilot runtime

Has anyone experienced the same behavior with agents in the new Copilot Studio preview, especially when using MCP tools?

Is there any known limitation or requirement for agents to be properly executed inside Microsoft 365 Copilot Chat (compared to Teams)?

Thanks in advance for your feedback.

Learning Agent by Microsoft: The Future of Personalized AI-Powered Employee Upskilling Has Arrived

JohnNaguib — Fri, 05 Jun 2026 14:32:44 GMT

In today’s rapidly evolving workplace, one challenge continues to stand out for organizations across industries: keeping employee skills aligned with changing business needs. Traditional training programs often struggle to deliver relevant learning experiences at the right time, leaving employees overwhelmed with generic courses that may not match their career goals or daily responsibilities.

https://dellenny.com/learning-agent-by-microsoft-the-future-of-personalized-ai-powered-employee-upskilling-has-arrived/

Creating Forms/Fields

Mstrlucky020974 — Fri, 05 Jun 2026 12:09:04 GMT

Can I do the following with CP

Create a custom form with fields
Have CP search a particular document on my server for particulars words(s)
Have those results automatically populate in the form/fields I created

Thanks

Can Microsoft Frontier Program Copilot Cowork Agent Delegate Tasks to Other Copilot Agents?

Farhan_akhtar — Fri, 05 Jun 2026 04:01:54 GMT

Hi everyone,

I'm currently exploring the capabilities of Copilot Cowork that is available through the Microsoft Frontier Program, and I'm trying to understand whether a multi-agent orchestration pattern is officially supported.

My Use Case

I want users to interact with only a single, central Copilot Cowork agent.

For example:

User asks the Cowork agent to create or update a Jira ticket.
Instead of Cowork handling the Jira operation directly, it delegates or hands off the task to a dedicated Jira Copilot Agent.
The Jira agent performs the required actions and returns the result.
The Cowork agent then presents the final response back to the user.

Similarly, I would like to have specialized agents for:

Jira
ServiceNow
Knowledge Management
HR Operations
Internal IT Support
Other business systems

The goal is to have Cowork act as an intelligent orchestrator/router while specialized agents handle domain-specific operations.

Questions

Is agent-to-agent delegation or handoff officially supported in Copilot Cowork (Frontier Program)?
Can Cowork directly invoke another Copilot Studio agent?
Is there any built-in multi-agent orchestration framework available today?
If this is supported, what is the recommended architecture and implementation process?
If it is not currently supported, what workarounds are people using?
- Power Automate?
- Agent as a tool/action?
- Custom APIs?
- Azure AI Foundry / Azure AI Agent Service?
- Other approaches?

I'm specifically looking for guidance from anyone who has worked with Copilot Cowork in the Frontier Program, since the documentation and public examples seem to focus mostly on standalone agents.

Any insights, architecture diagrams, documentation links, or real-world experiences would be greatly appreciated.

Thanks!

Microsoft Introduces Scout: The Always-On Personal AI Agent

JohnNaguib — Thu, 04 Jun 2026 13:04:09 GMT

Microsoft has officially unveiled Microsoft Scout, a new AI-powered personal agent designed to work continuously in the background and help users manage tasks, schedules, communications, and workflows across the Microsoft 365 ecosystem. Announced on June 2, 2026, Scout represents Microsoft’s latest step toward autonomous AI agents that move beyond traditional chatbot interactions and actively help users get work done.

https://dellenny.com/microsoft-introduces-scout-the-always-on-personal-ai-agent-that-could-redefine-workplace-productivity/

Designing Multi-Agent Systems in Copilot Studio

JohnNaguib — Thu, 04 Jun 2026 10:52:18 GMT

Modern organizations rarely solve complex business problems with a single AI assistant. Customer support, IT operations, sales, HR, and analytics teams all have different goals, data sources, and workflows. This is where multi-agent systems become valuable. Instead of relying on one large, general-purpose agent, a multi-agent architecture uses several specialized agents that collaborate to complete tasks efficiently.

https://dellenny.com/designing-multi-agent-systems-in-copilot-studio/

Copilot Studio Pricing Explained for Enterprises: Licensing, Costs, and ROI in 2026

JohnNaguib — Thu, 04 Jun 2026 10:51:36 GMT

As enterprises accelerate their AI adoption strategies, Microsoft Copilot Studio has emerged as one of the most powerful platforms for building custom AI assistants, automating business processes, and creating intelligent customer experiences. Whether you’re developing internal employee copilots, customer support agents, or workflow automation tools, Copilot Studio provides a flexible environment to create AI-powered solutions tailored to your business needs.

https://dellenny.com/copilot-studio-pricing-explained-for-enterprises-licensing-costs-and-roi-in-2026/

Copilot Connectors >Azure DevOps Work Items >Add Property

Tanya Denton — Wed, 03 Jun 2026 20:17:16 GMT

I have setup the Azure DevOps Work Item connector and all is working OOTB. However when I try to 'Add a new source Property' and add for example 'TargetDate' when I publish the schema change it errors with:

Schema failed to publish with error [‎Removal existing property is not allowed.‎]

I havent removed anything just added.

Anyone else experienced this?

Many thanks

PowerShell: Export Microsoft 365 Copilot Agent Inventory and Availability Assignments

gwestergren — Wed, 03 Jun 2026 20:05:56 GMT

Hi everyone,

I needed a way to export Microsoft 365 Copilot agent inventory and availability assignments from the Microsoft 365 Admin Center, but couldn't find a built-in export option.

After investigating the admin portal's network traffic, I built a PowerShell script that uses the same internal API consumed by the Microsoft 365 Admin Center to export all Copilot agents to CSV.

### Features

- Exports all Microsoft 365 Copilot agents

- Automatically follows pagination (`nextLink`)

- Exports:

- Agent Name

- App ID

- Title ID

- Publisher

- Created By

- Availability Settings

- Allowed Users / Groups

- Assignment Information

- Deployment Information

- Version Information

- Timestamps

- CSV output

### Tested

The script has been tested against a tenant containing 482 Copilot agents and successfully exported the complete inventory.

### GitHub

https://github.com/gwestergren/M365-Copilot-Agent-Inventory

### Notes

- Uses an authenticated browser session cookie from the Microsoft 365 Admin Center.

- Uses the same internal API currently consumed by the admin portal.

- This is an undocumented API and Microsoft may change it at any time.

Feedback, testing results, and improvements are welcome.

Here are some screen shots:

output to csv

Successful run of the script