Oct 15 2021 04:37 AM - edited Oct 15 2021 04:39 AM
Windows crashes after it shuts down during the update to the latest dev build 22478.1000 (rs_prerelease) and then reverts the update. Tried several times and it happens all the time, and no dump file is created. I also cannot leave the insider program, the option is greyed out. Thanks for any help.
Event log:
Installation Failure: Windows failed to install the following update with error 0xC1900101: Windows 11 Insider Preview 22478.1000 (rs_prerelease).
Current OS version:
Windows 11 Pro Insider Preview, Version Dev
OS build 22471.1000
Hardware specs:
Processor AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz
Motherboard: Gigabyte x570 Aorus Master
Installed RAM 64.0 GB
GPU Nvidia GeForce RTX 3090
Oct 15 2021 05:47 AM - edited Oct 15 2021 06:02 AM
im having the same issue it downloads and installs the update then says a restart is required, i restart it starts to do the update then reboots again and says "reverting changes made to your computer"
in the log file i have the following:
"Installation Failure: Windows failed to install the following update with error 0xC1900101: Windows 11 Insider Preview 22478.1000 (rs_prerelease)."
From looking up this error code ( error 0xC1900101 ) its saying this error could be caused by your antivirus software and to disable it and try to do the update again
seems this is the same error that you are getting.
my system specs are below:
Current OS version:
Windows 11 Pro Insider Preview, Version Dev
OS build 22471.1000
Hardware specs:
CPU: AMD Ryzen 7 2700x 4.3ghz
Motherboard: MSI B450 Gaming Plus max
GPU: Geforce GTX 1070 8gb
RAM: 32gb Corsair Vengeance Pro RGB DDR4 3200 (2x 16gb sticks)
Oct 15 2021 10:11 AM
Oct 15 2021 10:32 AM - edited Oct 15 2021 10:41 AM
@pablo_max3045 i tried to dsable the antivures, infact i removed it totally and the update still failed, i also tried the methods listed below:
Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. For more info, see Free up drive space in Windows.
Run Windows Update a few times. Download and install any available updates in Windows Update, including software updates, hardware updates, and some third-party drivers. Use the Windows Update Troubleshooter to fix Windows Update errors.
im wondering whether a feedback report should be sent in about this in the feedback hub?
Check third-party drivers and download any updates. You can find third-party drivers and installation instructions for any hardware you’ve added to your device on the manufacturer’s website.
Unplug extra hardware. Remove all external storage devices and drives, docks, and other hardware you might have plugged into your device that isn’t needed for basic functionality.
Check Device Manager for errors. Select the Start button, then in the search box on the taskbar, type device manager. Choose Device Manager from the results. In the window that pops up, look for any device with a yellow exclamation mark beside it (you may have to select each category to switch to the list of devices). Press and hold (or right-click) the device name and select either Update Driver Software or Uninstall to correct the errors.
Remove third-party security software. Make sure you know how to reinstall your programs and that any necessary product keys are on hand. Windows Defender will help protect your device in the meantime.
Repair hard-drive errors. Select the Start button, then in the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type chkdsk/f C: and press the Enter key. Repairs automatically start on your hard drive, and you’ll be asked to restart your device.
Note: You must have administrator permissions on your device to do this.
Do a clean restart into Windows. Learn how.
Restore and repair system files. Select the Start button, then in the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key. (Learn to repair a Windows image)
Run sfc /scannow in an elevated comand prompt
all of the above methods failed and the update still failed to go through, my pc rebooted 4 times and on the 5th time it said "undoing changes made to your system"
im wondering whether a bug report should be sent in about this in the feedback hub?
Oct 15 2021 11:11 AM
Oct 15 2021 11:58 AM
Oct 15 2021 01:03 PM
Same here.
Pc specs:
AMD Ryzen 5 3600X 6-Core Processor
32 gb corsair ram
500 gb nvme 2
asus rtx 3080 tuf gaming
asus prime x570 mobo
Oct 15 2021 01:13 PM
Oct 15 2021 01:15 PM - edited Oct 15 2021 01:20 PM
I have submitted a feedback report on the feedback hub regarding this issue under the name "Windows 11 Error 0xC1900101"
please kindly go on there if you can and upvote it so it brings this to Microsoft's attention and hopefully they can get a fix out asap for this
Oct 15 2021 01:23 PM
Oct 15 2021 01:43 PM
Oct 15 2021 02:09 PM - edited Oct 15 2021 02:10 PM
I just tried again after runing the "windows update troubleshooter" which found problems it stated that it had fixed
This time i got a Green Screen Of Death, unfortunatly it was too quick for me to beable to screenshot or take a photo of it
i am getting trhe belowe error in the event viewer log file:
Installation Failure: Windows failed to install the following update with error 0xC1900101: Windows 10 Insider Preview 10.0.22478.1012 (rs_prerelease).
Oct 15 2021 02:11 PM
Same here - Ryzen 7 3700x on Gigabyte B450 Gaming X.
Oct 16 2021 12:03 AM
For now Windows 11 Insider Preview 22478.1012
all the same
error 0xC1900101
Oct 16 2021 05:56 AM
Oct 16 2021 06:02 AM
Oct 16 2021 06:06 AM
Oct 16 2021 06:10 AM
Oct 16 2021 06:29 AM - edited Oct 16 2021 06:30 AM
yes so it seems they have releasesd a new version in order to fix the update bug
hopefully it now works for you and everyone else experiencing this bug and it is resolved
do give us feedback if the update worked for you so others know to update :D
Oct 16 2021 06:45 AM