Windows 365 refund?

Copper Contributor

We accidentally purchased Enterprise last week. When trying to set it up this week, I realized the mistake and didn't have the ability to set up the computer. Instead, we needed Business. When canceling it said credit would be given. Any idea when/how that could happen? I'm going to be purchasing Business anyways. Thanks!

1 Reply
Open a billing support request in the M365 admin center (navigate to admin.microsoft.com and on the left side there is a Support node, select "new service request" and follow the prompts)