Bluescreen always appears when my PC is turned on and entering the Windows 11 welcome interface

Copper Contributor

Hello everyone, 

since two days ago, bluescreen always appears when my PC is turned on and entering the Windows 11 welcome interface.

How to solve it?

Following is the analysis on DMP file by winDBG:

 

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: ffffce0612fd2028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 7390

Key : Analysis.Elapsed.mSec
Value: 17813

Key : Analysis.IO.Other.Mb
Value: 10

Key : Analysis.IO.Read.Mb
Value: 0

Key : Analysis.IO.Write.Mb
Value: 32

Key : Analysis.Init.CPU.mSec
Value: 1624

Key : Analysis.Init.Elapsed.mSec
Value: 384491

Key : Analysis.Memory.CommitPeak.Mb
Value: 110

Key : Bugcheck.Code.KiBugCheckData
Value: 0x124

Key : Bugcheck.Code.LegacyAPI
Value: 0x124

Key : Bugcheck.Code.TargetModel
Value: 0x124

Key : Dump.Attributes.AsUlong
Value: 1800

Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key : Dump.Attributes.ErrorCode
Value: 0

Key : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key : Dump.Attributes.ProgressPercentage
Value: 100

Key : Failure.Bucket
Value: 0x124_4_GenuineIntel_PCIEXPRESS_VENID_10DE_DEVID_2684_UNSUPPORTED_REQUEST_IMAGE_GenuineIntel.sys

Key : Failure.Hash
Value: {7e0b253f-3026-3ce0-70a9-5e4ca808dfe2}

Key : Hardware.DeviceID
Value: 2684

Key : Hardware.VendorID
Value: 10DE

Key : Hypervisor.Enlightenments.ValueHex
Value: 1417df84

Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1

Key : Hypervisor.Flags.ApicEnlightened
Value: 0

Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 1

Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key : Hypervisor.Flags.CpuManager
Value: 1

Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 1

Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1

Key : Hypervisor.Flags.Epf
Value: 0

Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1

Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key : Hypervisor.Flags.MaxBankNumber
Value: 0

Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1

Key : Hypervisor.Flags.Phase0InitDone
Value: 1

Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key : Hypervisor.Flags.RootScheduler
Value: 0

Key : Hypervisor.Flags.SynicAvailable
Value: 1

Key : Hypervisor.Flags.UseQpcBias
Value: 0

Key : Hypervisor.Flags.Value
Value: 21631230

Key : Hypervisor.Flags.ValueHex
Value: 14a10fe

Key : Hypervisor.Flags.VpAssistPage
Value: 1

Key : Hypervisor.Flags.VsmAvailable
Value: 1

Key : Hypervisor.RootFlags.AccessStats
Value: 1

Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1

Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1

Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key : Hypervisor.RootFlags.IsHyperV
Value: 1

Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1

Key : Hypervisor.RootFlags.MceEnlightened
Value: 1

Key : Hypervisor.RootFlags.Nested
Value: 0

Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1

Key : Hypervisor.RootFlags.Value
Value: 1015

Key : Hypervisor.RootFlags.ValueHex
Value: 3f7

Key : SecureKernel.HalpHvciEnabled
Value: 1

Key : WER.OS.Branch
Value: ni_release

Key : WER.OS.Version
Value: 10.0.22621.1


BUGCHECK_CODE: 124

BUGCHECK_P1: 4

BUGCHECK_P2: ffffce0612fd2028

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB: MEMORY.DMP

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x1800

HARDWARE_VENDOR_ID: 10DE

HARDWARE_DEVICE_ID: 2684

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME: System

STACK_TEXT:
ffff8480`d0726c48 fffff801`726ffa6b : 00000000`00000124 00000000`00000004 ffffce06`12fd2028 00000000`00000000 : nt!KeBugCheckEx
ffff8480`d0726c50 fffff801`6f0710c0 : ffffce06`12fd2028 ffff8480`d0726d59 ffffce06`12fd2028 ffffce06`12fd1130 : nt!HalBugCheckSystem+0xeb
ffff8480`d0726c90 fffff801`7280ebe6 : ffffce06`12fd2028 ffff8480`d0726d59 ffffce06`12fd2028 ffffce06`12fd10d0 : PSHED!PshedBugCheckSystem+0x10
ffff8480`d0726cc0 fffff801`7280efd5 : 00000000`00000000 00000000`00000000 ffffce06`12fd2028 ffffce06`170b24d4 : nt!WheaRecoveryBugCheck+0x56
ffff8480`d0726cf0 fffff801`7537f459 : ffffce06`170b24d4 ffffce06`170b24d4 00000000`00000000 00000000`00000407 : nt!WheaReportHwError+0x3d5
ffff8480`d0726dc0 fffff801`75379941 : 00000000`00000130 ffffce06`12fcf5e0 00000000`00000000 ffffce06`170446a0 : pci!PciRpRcecHandleAerInterrupt+0x2e9
ffff8480`d0726e20 fffff801`7537a0b6 : ffff8480`d15d0d00 ffff8480`d0726ed0 ffff8480`d15d0e70 ffff8480`d0726fb0 : pci!ExpressRootPortAerInterruptRoutine+0xa1
ffff8480`d0726e90 fffff801`7537a179 : ffff8480`d15d0dc0 fffff801`7267ae0d 00000000`00000000 ffffbe0f`0ca47a00 : pci!ExpressRootPortInterruptRoutine+0x46
ffff8480`d0726ef0 fffff801`7248b5d1 : ffffce06`0f348040 ffffce06`3a009080 00000000`00000a89 ffffbe0f`0ca47a70 : pci!ExpressRootPortMessageRoutine+0x9
ffff8480`d0726f20 fffff801`72467f2d : ffffce06`3a009080 fffff801`7254f95c ffff8480`d070c180 ffff8480`d15d0dc0 : nt!KiInterruptMessageDispatch+0x11
ffff8480`d0726f50 fffff801`7261a36f : ffffbe0f`0ca47a70 ffff8480`d15d0dc0 ffffce06`3a009080 00000039`9748da73 : nt!KiCallInterruptServiceRoutine+0x16d
ffff8480`d0726f90 fffff801`7261a637 : 00000000`14316570 ffffce06`00000000 00000000`142e57c5 00000000`00000000 : nt!KiInterruptSubDispatch+0x11f
ffffbe0f`0ca479f0 fffff801`7261d3aa : 00000000`00000000 ffffce06`0f2c7040 ffffce06`3a009080 ffffce06`39a48080 : nt!KiInterruptDispatch+0x37
ffffbe0f`0ca47b80 00000000`00000000 : ffffbe0f`0ca48000 ffffbe0f`0ca41000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x124_4_GenuineIntel_PCIEXPRESS_VENID_10DE_DEVID_2684_UNSUPPORTED_REQUEST_IMAGE_GenuineIntel.sys

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