device management
1265 TopicsIssue Printing in Color on Windows 11
I am having an issue enabling color printing on Windows 11 for my HP OfficeJet Pro 6978 printer. I have tried uninstalling and reinstalling the printer several times, installed the latest printer drivers for this model, and made sure that it was set up using a Standard TCP/IP Port instead of WSD. Here is what my computer is showing when I attempt to print: Ink cartridges installed have a sufficient amount of ink (I just installed two new ink cartridges). Any possible solutions would be much appreciated!29Views0likes2Commentssettings were not migrated from previous OS installation due to partial or ambiguous device match
I can't access the files on my external ssd drive. The Event record = settings were not migrated from previous OS installation due to partial or ambiguous device match Device Manager = present but Volumes tab shows "-"s Disk Management = not present I am not a newbie and it is very rare I cannot fix a computer/IT issue on my own but this one has me stuck. Windows is up to date, BIOS is up to date, drivers, etc. I've done ALL the things suggested online. I even wiped my computer and reinstalled everything, still not working. I need a fix for this, I need the files. HELP!30Views0likes1CommentWhy oobe\bypassnro Not Working for Windows 11 25H2
Hi all, I managed to install windows 11 with a local account by applying the oobe\bypassnro trick. It worked like a charm in the past with Windows 11 22H2, 23H2 and 24H2 installation as far as I have tried. However, it seems this bug was patched by Microsoft and oobe\bypassnro not working for Windows 11 25H2. Is there any other methods I can try in order to install Windows 11 without a Microsoft account? Thank you20KViews1like8CommentsUSB drive not showing up in file explorer
Hi The laptop makes usual ding noise when the USB drive is added but there is no option to open the files from File Explorer. I've done some research and tried various things - restart, uninstalling drivers etc and have found myself on the Event Viewer page for the USB drive. The following is displayed: Device settings for USBSTOR\Disk&Ven_SanDisk&Prod_Cruzer_Blade&Rev_1.00\04016924101322110935&0 were not migrated from previous OS installation due to partial or ambiguous device match. I'm thinking this is the problem?? But how do I fix it? Many thanks in advance for any help169Views0likes4CommentsWindows 11 24H2/25H2 System Freeze After January 2026 Updates – Lenovo ThinkPad G2
Dear Microsoft Support Team, We would like to raise a high-priority technical support case regarding a stability issue observed after installing the January 2026 cumulative updates on our Windows 11 devices. Environment Details: Device Model: Lenovo ThinkPad G2 (multiple units) OS Versions: Windows 11 24H2 and 25H2 Update Installed: January 2026 Patch Tuesday cumulative update (KB number can be provided) Deployment Method: WSUS / Intune / Windows Update (specify accordingly) BIOS Version: (Installed Latest available from Lenovo) Issue Description: After installing the January 2026 cumulative updates, devices intermittently experience a complete system freeze. The system becomes fully unresponsive: Mouse and keyboard input stop responding No BSOD is displayed Task Manager cannot be opened System recovery is only possible via hard reboot (power button) Frequency: The issue occurs randomly, both during active use and idle state. Multiple users across our environment are impacted. Troubleshooting Performed: Reinstalled OEM-certified Lenovo display drivers Disabled Fast Startup Ran SFC and DISM health checks (no integrity violations) Updated BIOS to latest version Setting power idle mode, then work normally Request: - Please confirm whether this is a known global issue under investigation. - Advise if any hotfix, Known Issue Rollback (KIR), or registry-based mitigation is available. - Provide guidance on additional diagnostic logging required at kernel or driver level. - Confirm whether crash dump analysis is recommended for this scenario. We are prepared to provide additional diagnostic logs, memory dumps, or reproduction steps upon request. Kindly treat this as a priority case due to multi-user impact in a production environment. Thank you for your support. #Windows11, #Windows 11 24H2, Windows Update, Cumulative Update, System Freeze, Lenovo ThinkPad, Display Driver, Enterprise867Views5likes10CommentsWhat is your opinion on smart control app?
I kept Control folder access ON for now as I can manually allow blocked actions. But I might also turn this other feature OFF in the future as I'm slowly getting tired of it too. It blocks some actions made by Steam, Ubisoft Connect, etc. when I start a particular game. Too much hassle manually allowing blocked actions.401Views0likes3CommentsBluetooth Headset Microphone Constantly Disconnects
Hello, I have noticed this issue not only with myself, but several colleagues of mine using any bluetooth headset and its built-in microphone. When initially connecting bluetooth headsets to our Windows devices (Apple, Shokz, etc.) they work as intended. However, the microphone seems to disconnect and no longer be recognized by Windows randomly throughout the day and/or right before answering calls (through MS Teams). Audio continues working as intended. The only solution I have found is restarting the device. You can imagine this becomes extremely annoying and causes us to lose time working. I have tried several other solutions. Uninstalling the drivers through device manager just creates an endless loading screen loop and never completely uninstalls any drivers while the headset is paired. Removing the device in Windows Bluetooth settings also ends up getting stuck and doesn't allow you to un-pair or re-connect to the headset. Restarting Bluetooth services does not fix the issue either. Does anyone have a similar issue or a fix for this? It has only started happening recently, maybe within the past couple weeks.110Views0likes2CommentsCross-device clipboard not working on Windows 11 25H2 (Phone Link connected, sync enabled)
Hi everyone, I’m experiencing an issue with cross-device clipboard sync between my Windows 11 laptop (Version 25H2, Build 26200.7840) and a Samsung S25 Ultra. What is already working: Phone Link shows the phone as connected, Bluetooth pairing is successful, Clipboard history is enabled in Windows, Sync across devices is turned on with automatic sync selected, the option to allow this PC to access mobile devices is enabled under Settings → Bluetooth & devices → Mobile devices, the phone is signed in using the same Microsoft account, and cross-device copy and paste is enabled in Link to Windows on the phone. The problem: Even with all required settings enabled, the phone does not appear under Mobile devices, copy and paste between the phone and PC does not work, and no errors are shown in Phone Link or Windows settings. Additional observations: The system is running Windows 11 25H2 (Build 26200+). Some legacy sync services used in older builds are no longer present. This appears to be a device registration or cross-device platform issue rather than a configuration mistake. Troubleshooting already attempted: Re-linking Phone Link from scratch, signing out and back into the Microsoft account on both devices, clearing Link to Windows app data on Android, restarting related Windows services and rebooting both devices, verifying clipboard sync settings multiple times, and installing the latest Windows updates available for this build. None of these steps resolved the issue. Question: Is this a known issue with Windows 11 25H2 / Build 26200+ that affects cross-device clipboard registration? If anyone has a confirmed fix, registry or feature-flag workaround, or official confirmation from Microsoft, I would really appreciate the guidance. This could also help others using newer Windows builds. Thanks in advance.30Views0likes0CommentsKB5077181 update causes HDMI port to fail
KB5077181 update causes HDMI port to fail. Worked prior to this 2/11/2026 update. K have the 3 display devices: Dell 1536 Laptop Integrated Display, dual monitor duplicated on HP2301 Monitor on USB-C port. Prior to the update, the HP2311 Monitor on HDMI port worked as well. After the update, the 2311 monitor does not see an HDMI signal and goes to sleep. I also tried the handshake reset procedure (obscure procedure found with CoPilot) which fixed a similar issue with 25H2 update, but that failed. No configuration or driver changes. Note - monitor drivers are no longer supplied for W10 or later OS. The 2311 shows up when I selected "Show Hidden Devices". Hesitant to try AMD graphics update, BIOS, etc., as the 2301 monitor is also still working. Last, tried to do a uninstall of this KB, but apparently not possible with this update. Suggestions? Thanks.Solved270Views1like4CommentsFeature Request: Auto‑Import Photos from Mobile Devices and Free Space on Phone
Title: Automatic import of photos from a phone via USB with the option to delete them from the device after copying Request content: I would like to propose a feature that will significantly simplify photo management on mobile devices connected to Windows via USB (USB-A / USB-C). Problem: Phones fill up their memory very quickly with photos and videos. Currently, Windows does not offer an automatic mechanism that, after connecting a phone via USB, could: - automatically copy new photos to the computer, - and delete files from the phone that have already been safely transferred. The user must perform these steps manually, which is time-consuming and inconvenient. Proposed solution: After connecting a phone to a computer via USB, Windows should enable: - Automatic import of new photos and videos to a selected folder. - Optional automatic deletion of files from the phone that have already been copied to the computer. - Ability to enable/disable this feature in settings. - Integration with Power Automate so that users can extend this feature with their own automations. Benefits for users: - saves space on your phone, - automatic photo backup on your computer, - no need to manually copy and select files, - convenience and time savings, - a useful feature for millions of Windows and smartphone users. I believe this feature should be natively available in Windows because it solves a real, everyday problem and perfectly aligns with the philosophy of automation and user convenience. Thank you for considering my idea.43Views0likes2Comments