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Windows freezes when I first open or click on anything after startup
I have a laptop with Windows 11 on it. Haven't had any issues for a while, but in the last couple of months it will freeze sometimes. I boot up the laptop and log in to Windows. When I go to open an app or click anything really, the screen will sometimes freeze or go black. I have the spinning circle cursor sometimes but I am unable to do anything. I let it sit for a while and nothing changed. I reboot and sometimes have to go through a few reboots before it no longer freezes. I double-checked and Windows is up to date. I didn't install anything new shortly before the issue started happening. I tried doing a repair and got a message that it ran into a problem and couldn't be repaired. Anyone else have this issue and/or suggestions on what I should check?dangermausApr 21, 2026Occasional Reader14Views0likes0CommentsUSB drive not visible in file explorer
I have a new laptop which runs on windows 11, when I put a USB stick in, it makes the usual "ding" but it does nothing and is not visible in file explorer. I have done a bit of googling and as a result have looked at the disk management system and it is there. It has been suggested that I assign the drive letter, but that option is greyed out.SolvedTimothy310Apr 21, 2026Silver Contributor53KViews0likes13CommentsMinecraft UWP save failure on Windows 11 Insider due to sandbox regression
I am experiencing an issue where Minecraft for Windows (Bedrock) does not save data correctly on Windows 11 Insider builds (Canary, Dev, and Beta). After extensive troubleshooting, the problem appears to be caused by a UWP sandbox initialization regression in these Insider channels. Summary of the issue: Minecraft creates a fallback folder at: C:\Users\<user>\AppData\Roaming\Minecraft Bedrock This folder should never exist for the UWP version of Minecraft. The correct UWP save locations remain unused: LocalState SystemAppData\wgs SystemAppData\Helium The Helium folder stays empty and the wgs folder is never created. Marketplace and cloud save features fail or behave inconsistently. What has been ruled out: File system permissions (ACLs verified and correct) Incorrect launcher (Start Menu points to the correct UWP AppX entry) Corrupted Minecraft installation (package re-registered successfully) Microsoft Store or Gaming Services issues User profile corruption Missing or incorrect folder structure AppX registration issues System file corruption (DISM and SFC clean) Reinstalling Minecraft or Gaming Services Reinstalling Windows using Insider ISOs (Dev, Beta, Canary) Key findings: The Minecraft UWP package installs correctly. The launcher is correct. All ACLs are correct. AppX re-registration succeeds. Despite this, the UWP sandbox never initializes, so Minecraft cannot access its restricted storage. As a result, Windows forces Minecraft into a Win32-style fallback mode, creating the Roaming folder. Microsoft Support Response: Microsoft Support confirmed that this behavior matches a known limitation or regression affecting UWP sandbox initialization on Windows 11 Insider builds (Canary, Dev, and Beta). They stated that there is currently no supported workaround on affected builds and recommended either filing a report here or installing the Windows 11 Stable build. Conclusion: This appears to be a UWP runtime regression in current Windows 11 Insider builds that prevents Minecraft (and potentially other UWP apps) from initializing their sandbox correctly. The issue persists across clean installs and multiple Insider channels. A fix would require changes to the UWP/AppModel runtime in Insider builds. (I am about to reset my entire PC for a 3rd time, this time with the Windows 11 Stable build. Fingers crossed it fixes this issue.)OAislingOApr 21, 2026Copper Contributor56Views0likes3CommentsWhatsApp Windows app: No way to sync to phone, no way to backup chats
Windows 11 v. 25H2 When I installed the Windows WhatsApp app, I linked it to my phone. 99% of my messages are on the Microsoft App, not on my phone. There seems to be no way to link them, or to backup. The two devices are not connected, and there is no way to sync them. According to AI, they are likely running separately, on separate programs --- one on the phone, and one on the Windows App None of my backups are saved anywhere on Windows. AI had me look in several places, and they just aren't there. There seems to now be no way to update the app or backup what is there without forwarding it chat by chat to myself, but even then, it can't be restored. Is there something AI missed? Is there any way to fix this without losing all of my chats? My son lives in Europe and all of our chats are on the Windows WhatsApp app.17Views0likes2CommentsThinkstation P310 SFF operating system missing after KB5083769 update
I was wondering if anybody had the same problem after installing. The computer has a Western Digital NVme drive. After restarting the computer the system would post with the message: Error 1962: No operating system found. Boot sequence will automatically repeat. I accessed the bios and disabled the secure boot and reset the certificate, saved the settings, restarted, windows update finished and was able to get to the desktop. Are there any other instances happening out there? Or, is this a common thing happening?FredGarvinApr 21, 2026Copper Contributor33Views0likes1CommentLink to windows does not allow removal of old devices
On Samsung my Samsung Phone, the Link to windows app display my laptop 3 times. One is active, the other two are inactive. I assume there are duplicates because of resetting that laptop to factory defaults a couple of times since I got it 5 years ago. The problem is I cannot remove the old ones. They show as disconnected. There is no option to remove them. I use the copy/paste function across devices (very useful), but every time I copy/paste and get irritating messages on the phone saying 'cannot copy to xxxxxx device' where that devices is the laptop the phone is connected to. It's saying it cannot copy to the device I'm actually connected to, but it's referrring to old definition of that device. I've tried many ways to remove these old versions of the devices. For the last attempt, I removed the current connection from the phone, completely removed it from the laptop, then on the phone I cleared the data and cache for the link to windows app, then successfully re-paired the device. The old versions if device came back too! I believe the information is store in my Microsoft Account, but it's not externalised. Additionally, in my list of devices where my Microsoft Account is in use, it doesn't show the either the laptop or the phone, just a desktop PC and an Xbox. There clearly needs to be some way to permanently remove the connected history, particularly when the laptop has been used before but was reset. I've seen this issue reported many times, but there seems to be no way to fix this problem.DillspoochApr 21, 2026Copper Contributor177Views0likes6CommentsWindows 11 Desktop Background
Seeking to personalize my desktop background. I've selected a folder for images. The folder has sub-folders and Windows doesn't seem to know what to do with sub-folders, none of the images are being selected for desktop background. Any ideas?Badger51Apr 21, 2026Copper Contributor130Views0likes4CommentsCONNEXION BUG
Hello, impossible to connect to my Microsoft account : Correlation Id: 1bb93db4-5a42-4664-b6f5-a626c04753fd Timestamp: 2026-04-21T11:48:24.000Z DPTI: dbd5d647006e7f7b5b3b02e9fae0bca2a7c64e00e830e1a3f34dbc8130982e52 Message: An unexpected error occurred. Tag: 7q6ca Code: 2147780643 It occured yesterday and it is sot solved yet. Best regards, Sylvain RENARDSylvain27Apr 21, 2026Occasional Reader13Views0likes0CommentsWindows Defender Notifications Not Working — Even After Clean Installs, BIOS Reset & Full Repairs
Hi everyone, I’m facing a strange and persistent issue with Windows Defender notifications, and I’m hoping someone here may have encountered something similar. During routine system maintenance, I noticed that Windows Defender has completely stopped showing notifications — no scan completion alerts, no threat‑found pop‑ups, nothing at all. Troubleshooting I’ve Already Done To rule out corruption, configuration issues, or hardware‑related causes, I’ve carried out extensive testing across multiple clean installations: Reinstalled Windows using the Media Creation Tool → still no Defender notifications Reinstalled Windows again using Rufus → same result Reset BIOS / cleared CMOS Installed an older Windows 11 build (offline, before updates) → still no notifications Deleted all partitions on every reinstall (full clean install) Verified all Windows Defender notification settings, including Enhanced Notifications Checked Windows notification settings to ensure Windows Security is allowed Ran SFC Performed DISM /Online /Cleanup-Image /RestoreHealth Confirmed no registry or Group Policy entries suppressing notifications Reinstalled Windows Defender components Scanned with third‑party tools and Microsoft MRT — no issues found Ensured Windows Push Notification System Service is running Despite all of this, Defender notifications never appear on any fresh installation. Microsoft Support I opened a support ticket with Microsoft. One engineer performed an in‑place repair install Another advised me to post the issue here for deeper investigation Ticket reference: 710148747 Additional Technical Findings 1. Notifications are not being suppressed No GPOs applied No Intune configuration profiles No registry entries modifying notification behaviour Local notification settings fully enabled Defender notifications fully enabled It’s not a profile corruption It’s not a user hive issue It’s not a local DB issue It’s OS‑level 2. Windows Notification Platform (WNP) appears to be the root cause Across multiple clean installs: ShellExperienceHost exists on disk. Focus Assist toggle produces no toast (not sure it does) other apps like mail, Logitech, steam can toast notification, i don't see defender toasting any scan notification. WNP is partially working Defender is partially registering The scan‑completion channel is failing specifically This behaviour is consistent and reproducible. 3. Defender functionality validated using EICAR I manually created the EICAR test file and ran a scan: Defender detects and removes the file correctly Detection appears in Protection History A threat notification appears Scan completion notifications do NOT appear This confirms: Defender itself is functioning The notification delivery layer (WNP) is not working question at MS QA- https://learn.microsoft.com/en-us/answers/questions/5864084/windows-defender-notifications-not-working-even-afFaithBhasiApr 21, 2026Copper Contributor68Views0likes1Comment
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