Tech Community Live: Windows edition
Jun 05 2024, 07:30 AM - 11:30 AM (PDT)
Microsoft Tech Community

windows 10 issues lost access to pictures now lost access to start menu please help?

Copper Contributor

have lost ability to log in ,lost ability to open pctures,lost access to start menu please help?

4 Replies


Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Windows 10 space - please post Windows 10 questions here in the future. 

Would you mind elaborate your issue in details?
How this problem started?
What happens when you attempt to login?
Are you seeing any error message?

@Reza_Ameri when I try to open folders the screen reads error can't open and just disappeared then I'd click on pictures icon and would not do anything then I lost access to the start menu.  When I enter my password to sign in it just says cannot sign me in 

Try boot into Safe Mode and see if the problem persists?
Have a look at:
Are you able to open the command prompt?