Oct 22 2022 09:34 AM
I am running into an issue that just started happening where I will temporarily lose my JSON Body formatting. I currently format my body with sections and if I do any editing on a list item and then save it I lose all the formatting and everything goes into one column. If I navigate away and back to the list item the JSON formatting appears again correctly.
Oct 26 2022 02:07 AM
@RyanG1465 It might be the browser caching issue in SharePoint.
After saving JSON in list form body, try clearing browser cache & cookies and re-authenticate to SharePoint site.
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Oct 26 2022 03:05 AM
Having the same issues as the OP. Only started occurring last couple of days for all my users. JSON formatting disappears when saving a data entry/field update.
The "Offline Client Availability" is set to No. (A recommended fix from when I was having JSON issues previously)
Cache clearing has no effect
Oct 26 2022 08:54 AM
@DarcyOG @RyanG1465 I have observed many users are facing this same issue while using JSON formatting on list forms.
I will suggest you to raise a support ticket with Microsoft directly and report this bug. Follow: Get M365 support - online support
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Oct 27 2022 06:57 AM
Oct 27 2022 08:04 AM - edited Oct 27 2022 08:07 AM
My team are now experiencing the same issue - it also began a few days ago.
We rely on the formatted Sharepoint list to support client facing service delivery; this issue is causing real problems. Grateful for any practical advice on how to resolve.
Oct 28 2022 06:01 AM
I also want to report this problem. Our SharePoint list forms are not formatted when the save button is pressed or after updating any field. When the form is refreshed, the format resumes. This was never a problem until recently.
Oct 28 2022 09:02 AM
Oct 31 2022 02:48 PM
Oct 31 2022 06:54 PM
Nov 01 2022 09:25 AM
Solution@GilbertoVentura already raise support ticket with Microsoft. As per his response:
Microsoft have identified the problem and they are going to work on a solution.
"A recent change intended to update how SharePoint lists are viewed in Microsoft Teams caused a code regression that's resulting in impact."
You can find more details & follow up at: SharePoint loses JSON formatting on save
@GilbertoVentura Please keep all community members informed here or on other thread mentioned in above link.
Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.
Nov 01 2022 09:31 AM
Nov 01 2022 10:00 AM
@GilbertoVentura I can confirm it's still a problem as of right now at my organization.
Nov 01 2022 10:55 AM
@GilbertoVentura - Thanks Gilbert I can confirm that the JSON body now maintains for me on save. Wondering if you are experiencing the other issue I am related here and if something has been communicated to Microsoft yet.
Nov 01 2022 11:04 AM
Nov 01 2022 11:05 AM
Nov 04 2022 12:52 PM
Nov 01 2022 09:25 AM
Solution@GilbertoVentura already raise support ticket with Microsoft. As per his response:
Microsoft have identified the problem and they are going to work on a solution.
"A recent change intended to update how SharePoint lists are viewed in Microsoft Teams caused a code regression that's resulting in impact."
You can find more details & follow up at: SharePoint loses JSON formatting on save
@GilbertoVentura Please keep all community members informed here or on other thread mentioned in above link.
Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.