May 04 2020 11:41 PM
I can create an organizational asset library using power shell without issue if my -Orgtype is the default "ImageDocumentLibrary,". If I try to create a Office Template library, with the below command it does run successfully with no errors. But the library does not seem to receive the additional attributes it needs to become a Template library, as I can not the see the template library in any picker nor do I see it in any of the office products(word, Excel, Powerpoint ect).
Add-SPOOrgAssetsLibrary -LibraryURL https://contoso.sharepoint.com/sites/branding/Assets -ThumbnailURL https://contoso.sharepoint.com/sites/branding/Assets/contosologo.jpg -OrgAssetType OfficeTemplateLibrary
Am I missing a step to get this working?
Mar 25 2021 01:04 AM
Mar 25 2021 01:28 AM
Confirming same issue in our tenant. Works in desktop apps and PowerPoint Online only. Frustrating.
Ticket to MS is send.
Mar 25 2021 01:38 AM
Mar 25 2021 01:45 AM
Mar 25 2021 10:25 AM
It took about 4 months but it is finally there. Didn't do anything - it just showed up.
May 11 2021 02:08 AM - edited May 11 2021 02:08 AM
4 months, wow. And here I am, waiting 24hrs, wondering ...
May 19 2021 07:28 AM
Jun 16 2021 02:54 PM
Just set up our first library to share Word templates and am having a similar issue. The only place I can see the library showing up is in Powerpoint Online, where it showed up within minutes of creation. It will not show up anywhere else, including the desktop apps.
Jun 18 2021 12:35 AM
@Joe-AdminPatience. In my case it took several days (!) to show up in Word on desktop. In Office Online only Powerpoint gets the templates, not Word.
Jun 21 2021 08:30 AM
Thanks for the tip on the online version, I'll note that it's working as intended for that.
Interestingly my issue turned out to be specific to the install of Office on my own workstation. I tested it on a laptop with the same account and it showed right up. I had a few users test it afterwards and it showed up for them. I ended up doing an uninstall/reinstall and deleting a bunch of registry keys and that got it working on my workstation.
I also noticed a lot of people saying it requires an E3/E5 account. I'm running a single E3 account, the rest of my users are running Business Standard. It's working fine for all of them.
Jul 12 2021 12:14 AM
@itsbrad I have the same problem. The templates are displayed in the desktop apps Word, PowerPoint and Excel, but online only PowerPoint.
Jul 21 2021 09:13 PM
Jul 21 2021 09:15 PM
Oct 01 2021 04:21 AM
Oct 03 2021 08:40 PM
Oct 11 2021 09:09 AM
Nov 03 2021 03:31 AM
We've also had the issue of the organisational Templates not appearing in the Office app's under 'New'. Sharepoint permissions were set correctly on the Templates site. But after many Microsoft support calls finally the issue was resolved. It appeared that access to the Root site collection was not set correctly.
Nov 08 2021 01:57 AM
@Han_Uil Thank you very much for this information! I'd just like to doublecheck (because it has been reported previously that MS does not further follow up on this bug): Most of the users here (including me) have reported the issue that Templates were available for PowerPoint only, but Excel and Word templates were not showing up in the web applications under 'New'. Can you confirm that after changing the 'Root Site Collection Permission', you see your Word and/or Excel Templates under 'New' ? If that's the case, wuld you share some further details about what rights were missing? Thanks in advance and kind regards.