Unable to receive emails -

Copper Contributor

Able to send emails from my personal accounts, but unable to receive emails. When other person tries to send me an email they get below error, please help!


Delivery has failed to these recipients or groups:

Florian Draaisma (email address removed for privacy reasons)
The recipient's email system isn't accep...

Diagnostic information for administrators:

Generating server: PA2P193MB2452.EURP193.PROD.OUTLOOK.COM

Remote server returned '532 5.3.2 STOREDRV.Deliver; Missing or bad mailbox Database property'

2 Replies

Any ideas please? @Florian410 

Hi @Florian410 


I am an Independent advisor answering questions about Exchange.


My apologies about the issues you're facing. If you're an admin, run further traces and check the domain. Are all the users affected?

However, this seems like a known issue - https://learn.microsoft.com/en-us/answers/questions/1652373/not-receiving-mails-remote-server-return...


If you find this information helpful, please mark it as best response which will assist others with the same question.

/Temitope Victoria