Mar 07 2018 11:06 AM
In OWA, how do I export an email? In Outlook I just do a File -> Save As and I can export MSG file.
Use Case
I can then take that MSG file and attach it VSTS work items (or many other things).
Mar 08 2018 07:44 AM
I am afraid that it is not possible.
Perhaps, @Vasil Michev knows the trick...
Mar 08 2018 08:37 PM
SolutionNo tricks, sorry, not possible to export via OWA.
Mar 09 2018 08:10 AM
Bummer :loudly_crying_face:
I did find a UserVoice item for this: Saving & attaching emails on Office365
Jul 23 2018 02:37 PM
May 29 2020 07:09 AM - edited Nov 10 2023 06:32 AM
Yes, a .MSG file is much more than an .EML one. In a short a MSG file is a Microsoft proprietary binary format dealing with MAPI objects then managed in Outlook while an EML file is encoded in a RFC text format human-readable. A standard .EML message transferred across the Internet becomes a proprietary MSG Outlook database item or standalone file when it reaches your local Outlook mailbox.
More details:
- The .EML file format is a plaintext MIME (RFC 822) file format for storing emails, e.g. used by Microsoft Outlook Express, Windows Mail and Mozilla Thunderbird. Instead, .MSG is a compound file binary format based on Microsoft’s Outlook MAPI.
- As part of the messaging workflow, the .MSG file is formatted by the MDA (Mail Delivery Agent) from the basis of the EML-structured message: when an email comes in your provider's messaging system, the distant MTA (Mail Transfer Agent) sends it to your provider's MDA that will break down the email in a lot of different MAPI objects before storing all of them in your local mail store. Your Microsoft Outlook acts as a MRA/MUA (Message Retrieval/User Agent) and it will pick up and store the retrieved messaging items (messages, meetings, and so on) in its proprietary PST/OST database in a proprietary MAPI format.
Pretty good information here to understand how a standard EML-formatted message becomes proprietary MSG-formatted message when handled by Microsoft Outlook :
https://stackoverflow.com/questions/16229591/difference-between-a-msg-file-and-a-eml-file
https://en.wikipedia.org/wiki/Email_agent_(infrastructure)
Aug 14 2020 10:05 AM
I just tried that, since I'm tired of my saved messages disappearing after 2 years. Create a new message, drag and drop the message I want to save into the new message. Right click on the newly created attachment, choose download. This is the goofiest thing ever. Why couldn't I just right click on the message in my inbox, and actually pick a folder to download to?
Mar 25 2021 01:36 AM - edited Mar 25 2021 01:36 AM
Mar 25 2021 01:36 AM - edited Mar 25 2021 01:36 AM
@Michael T. DePouw Spottedmahn
Create a new message in a popup window. Drag the message that you want to save; to this new empty message. It will get attached as a msg file. You can then download it.
Jun 14 2022 03:46 AM
Aug 17 2022 05:14 AM
@Vasil Michev maybe it was not available before but now, by clicking on the ellipses (...) and choosing Download, will save the message in .eml format
Aug 17 2022 09:41 PM - edited Aug 17 2022 09:54 PM
It was added recently - I noticed it available earlier this summer.
ETA: I have a screenshot of the dialog from January and it is not on it. The newer screenshots I have of the dialog cut off right before it. :(
Mar 08 2018 08:37 PM
SolutionNo tricks, sorry, not possible to export via OWA.