Jan 29 2020 12:34 AM
I have Office 2019 pro plus, my Outlook is version 2002 (insider)
I didn't want Outlook to download my emails and use local disk space
so I went here:
and unchecked the Cached Exchange Mode.
after I restart Outlook, I go there again and I see the box is checked
tried this few times and same thing happens every time.
any ideas?
Jan 30 2020 02:08 AM - edited Jan 30 2020 02:11 AM
Are you using an Outlook.com account? In that case, you can't disable Cached Mode.
Note that you can also adjust the amount of data which is being cached by using the Sync Slider. You can set it for instance to 1 month to reduce the data footprint of the ost-file.
Jan 30 2020 02:26 AM
Jan 30 2020 02:43 AM - edited Jan 30 2020 02:45 AM
You can refer to this post made by Gabriel Bratton who works for Microsoft and is a Support PM for Outlook;
Disabling cached mode for outlook.com
I haven't verified what the minimum cache period is for Outlook.com but I expect it to be longer than 1 week. The default is 6 months for disks larger than 64GB.
Jan 30 2020 02:49 AM
Jan 30 2020 03:04 AM
SolutionI think I found the bug,
so apparently Only setting the slider to 1 month and older works and it won't revert back to "All" after Outlook restart.
which means anything less than 1 month (i.e 2 weeks, 1 week, 3 days etc) fails,
resulting in the slider to revert back to the default "All" value.
(if this is another limitation of free MSA, there is no warning or notice shown to the user)
This is from Outlook 2019 - Insider - Version 2002 - (Build 12513.20010 Click-to-Run)
I hope Outlook developers see this post and fix the bug, again it'd help if someone else could reproduce this bug using Free MSA on Outlook 2019 or Outlook 365.
Others improvements that need to be done:
Jan 30 2020 10:04 AM
Yeah, 1 month minimum sounds about right. Thanks for the testing and confirming it.
I'll ask internally whether this can be properly published and be made clearer in the interface.
Jan 30 2020 03:04 AM
SolutionI think I found the bug,
so apparently Only setting the slider to 1 month and older works and it won't revert back to "All" after Outlook restart.
which means anything less than 1 month (i.e 2 weeks, 1 week, 3 days etc) fails,
resulting in the slider to revert back to the default "All" value.
(if this is another limitation of free MSA, there is no warning or notice shown to the user)
This is from Outlook 2019 - Insider - Version 2002 - (Build 12513.20010 Click-to-Run)
I hope Outlook developers see this post and fix the bug, again it'd help if someone else could reproduce this bug using Free MSA on Outlook 2019 or Outlook 365.
Others improvements that need to be done: