User Profile
RobertSparnaaij
MVP
Joined Jul 06, 2016
User Widgets
Recent Discussions
Re: Classic Outlook Keeps "Not Responding" and freezing
Are your corporate accounts on-premises Exchange accounts or hosted at Microsoft 365? Do you have Cached Exchange Mode enabled for these accounts? If not, make sure that you do and to cache it for at least 3 months. Does this happen when you are inside the corporate network (on location) as well as when you are working from home (if possible)? Which COM Add-ins and which web add-ins do you have installed for your corporate mailboxes? Additionally see; Outlook doesn’t start, crashes or shows Not Responding - Robert 365200Views0likes1CommentRe: How to block image only spam in outlook?
If the messages are already filtered out automatically, there isn't much that you can do to permanently delete them directly via a rule. This is because rules work after the Junk Email filter to prevent them from still landing in your regular folders. You can however run a rule manually to still have them removed permanently before you further analyze your Junk Email folder for false-positives. For step-by-step instructions to do this see; Applying message rules to the Junk E-mail folder - Robert 365 Your suggested alternative of starting over entirely with a new mailbox isn't needed. If you want to start over with a new email address, you can add a new alias to your existing Microsoft Account. You could remove the old one, but be aware that this address will then be gone for good. The contents of your mailbox and everything else linked to your Microsoft Account will remain. The links below contain more info about the difference between closing/deleting your account and creating a new one, and adding and removing aliases (email addresses) to your existing account. See; Close your Outlook.com account - Microsoft Support And; Add or remove an email alias in Outlook.com - Microsoft Support18Views0likes0CommentsRe: Outlook - DesktopApp - Autoreply not working (server not available)
For how many users does this issue repro for you? Can they also repro it from outside the corporate network? Can you repro it within your environment when you switch to the Current Channel? Does it work as expected for their primary mailbox? When creating a separate Mail Profile with the Shared Mailbox as the primary mailbox, does it work then? When creating a new separate Mail Profile with the Shared Mailbox as the secondary mailbox, does the issue then still repro? I'm supporting a very large corporate environment in Germany as well, using all possible release Channels, and this issue hasn't popped up during the holiday season anymore. That said; For this particular issue, I would really recommend against lagging so far behind and using unsupported builds. Either use Outlook on the Web as an alternative or switch the affected users to Semi-Annual Enterprise Channel 2502 or even 2408 to make sure you still have a supported build and all security updates installed.35Views0likes1CommentRe: Will my e-mail address get freed up after account deletion?
No, the address will not be freed up again after you remove it from your account or delete your account. If you actually want to keep the address, consider adding an alias to your account and start using that. You can create an Inbox Rule to move emails from your original address to another folder or even delete it. Once the amount of junk for the address reduces again and consider actively using it again, you could remove the rule. Note that there is a difference between closing/deleting your account and creating a new one, and adding and removing aliases (email addresses) to your existing account. See; Close your Outlook.com account - Microsoft Support And; Add or remove an email alias in Outlook.com - Microsoft Support In both articles, you'll also find the confirmation that the email address will be lost for good when you remove the alias from your Microsoft Account or delete your Microsoft Account entirely.18Views0likes0CommentsRe: Outlook app sign in problems
Are you trying to sign in with an Outlook.com account or with an email address from another provider? If you are using a Microsoft 365 for Business/Enterprise account, you can log in to Outlook on the Web via one of the following URLs instead; https://outlook.office.com https://outlook.cloud.microsoft/41Views1like1CommentRe: Drag and drop email-to-task (To Do) from favourites bug
Thanks for sharing but I can't repro. What is your exact Outlook version number? You can find it by using File-> About Outlook My details; Microsoft Outlook Version: 1.2025.1209.500 Client Version: 20251212003.10 WebView2 Version: 143.0.3650.96 (Stable) Release Channel: Targeted Release Note that it could take quite a while for the feature to work after you've just started Outlook and opened the My Day pane. However, once it works, it should work from all accounts and both normal as well as Search Folders.158Views0likes0CommentsRe: Outlook on the web -- Search tools appear whether I want them or not!
The Search Ribbon tab is indeed rolling out to Outlook on the Web for Business/Enterprise/Education. As far as I know, it is not yet rolling out to (a large part of) Outlook.com accounts. This experience makes it more in line with how it works in Classic Outlook and now New Outlook as well. At the moment, it is indeed not configurable, and you're taken to the Search tab whether you like it or not. Note however that any keyboard shortcuts still work and that the right click menu on an email is pretty much the same as the Home tab for all major actions. This might be an alternative to you instead of switching to the Home tab. To see available keyboard shortcuts, press the question mark key on your keyboard. You can provide feedback about this feature change and suggest improvements by using the Feedback button on the Help tab.32Views0likes0CommentsRe: Outlook for Mac 2021 reading pane
Microsoft has acknowledged the issue and logged it as a bug. You can roll back to the release from October 20th until they released a version which includes a fix. You can obtain the download for the October 20th release here; https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac59Views0likes1CommentRe: Outlook 365 (classic) freezes syncing subscribed folders via IMAP
Since when are you experiencing this issue? When did it work correctly the last time? Which add-ins do you have installed? Disable the non-default ones (especially any security suite which integrates itself with Outlook) and try again. See; Enable/Disable add-ins - Robert 365 Note that you are using an almost month-old Current Channel (Preview) release. There have been 5 new releases since then. Update to the latest build and see if you can still reproduce the issue. Also try using the non-Preview build and verify whether the issue goes away then. Things breaking or not working as expected can happen more frequently when using the Preview/Beta releases.258Views0likes1CommentRe: issue with user outlook inbox
Since both default names already exist, using /resetfoldernames may not give the expected results. Try using /resetfolders instead. Another way to go would be to rename the non-default folder and then use /resetfoldernames Make sure that when you perform this, your Office UI language is set to the language that you want to use for your folders. Yet another way to go would be to rename the folders via Outlook on the Web. For additional instructions, screenshots and other workarounds see; Rename the default folders of a mailbox - Robert 36545Views1like2CommentsRe: Can I get emails from another server forwarded to my outlook account?
Comcast email accounts are hosted on Xfinity. You can configure a forwarder via their web interface. After confirming that the forwarding works, make sure you disable the option "Save a copy of forwarded emails" to prevent your Comcast mailbox from filling up. See; Auto Forward an email — Xfinity Email help - Xfinity Support This obviously creates a little risk in case the forwarded emails are being dropped for some reason in the future. Therefor, you may want to check whether forwarded emails are being moved to the Trash folder in Xfinity. If so, you could still recover them within 14 days.33Views0likes0CommentsRe: Outlook 365 - search broken for one user
The Current Folder and Current Mailbox search scope use Server Assisted Search whereas the All Outlook Items search scope use Windows Desktop Search. In other words, the issue is with the online index and not the local index so switching a computer is never going to solve it. Use Get-MailboxStatistics for the mailbox and look at the BigFunnelMessageCount, BigFunnelIndexedCount, BigFunnelPartiallyIndexedCount, BigFunnelStaleCount and BigFunnelCorruptedCount properties. In general; BigFunnelIndexedCount + BigFunnelPartiallyIndexedCount + BigFunnelStaleCount = BigFunnelMessageCount BigFunnelCorruptedCount should be 0 Any issue with this for an on-premises mailbox can usually be solve by using New-MoveRequest. When you are having issues with a mailbox in Exchange Online, you should open a support ticket via the Microsoft 365 Admin Center.27Views0likes0CommentsRe: New Outlook not allowing moving mails from Gmail to other folders on exchange folders
New Outlook supports this as well, but for corporate Exchange Online accounts this must be enabled first via a OWA Mailbox Policy. Your Exchange admin can allow this by modifying the policy which applies to your mailbox in the following way; Set-OwaMailboxPolicy -Identity OwaMailboxPolicy-Default -ItemsToOtherAccountsEnabled $true156Views0likes1CommentRe: Archiving - Goes to Deleted in "Recover items recently removed from this folder"
When you use AutoArchive, the emails are moved out of your mailbox and into a separate pst-file. This moving process is considered a "permanent delete" for the mailbox that you are moving the messages out of. AutoArchive mimics the folder structure of your mailbox when moving the messages. When you open the pst-file containing your archived items (if not mapped already within Outlook, use; File-> Open & Export-> Open Outlook Data File), you'll find archived messages from your Sent Items folder within the Sent Items folder of the pst-file.51Views0likes0Comments
Recent Blog Articles
No content to show