New Outlook and junk

Copper Contributor

In the old Outlook, I just marked an email as Junk and never got any again.  In the new Outlook I seem to have two options 1) move the email to Junk folder or 2) report it has junk.  When I do 1) I keep getting the same emails every day and I don't want to 'report' the email because most of them come from reputable sources- retailers, etc.  Any help would be appreciated. 

1 Reply

Hi JupiaMoncton,


The issue probably isn't related to the Outlook desktop app version.

Are you using a personal Microsoft account or a Microsoft 365 work/school account?

When using a Microsoft 365 work/school account your administrator (or you) can send a submission to report the false positives or negatives to the Microsoft 365 machine learning engine.