Nov 15 2023 03:05 AM
In the old Outlook, I just marked an email as Junk and never got any again. In the new Outlook I seem to have two options 1) move the email to Junk folder or 2) report it has junk. When I do 1) I keep getting the same emails every day and I don't want to 'report' the email because most of them come from reputable sources- retailers, etc. Any help would be appreciated.
Nov 15 2023 06:06 AM - edited Nov 15 2023 06:12 AM
Hi JupiaMoncton,
The issue probably isn't related to the Outlook desktop app version.
Are you using a personal Microsoft account or a Microsoft 365 work/school account?
When using a Microsoft 365 work/school account your administrator (or you) can send a submission to report the false positives or negatives to the Microsoft 365 machine learning engine.