Calendar issue?

[aimeemorin]

When I try to schedule a meeting with people and use the Scheduling Assistant, two people who have shared their calendars with me, always appear as "No information. Busy/free unknown". However, when I just pull up their calendars in Outlook, I can see everything. 

Does anyone know what might be causing this?

Screenshot when using Scheduling Assistant:

Screenshot of same time and day using the calendar:

[#2]

@aimeemorin 

Apparently, this issue is common but I couldn't recreate the issue on my end to test it.

However, I found several articles that may be useful to you.

• Fix: Scheduling Assistant Free/Busy Data could not be retrieved - Appuals.com
  Dated February 2021
• Free/Busy information not available in Meeting Scheduling Assistant - MSOutlook.info August 2021
• Can't see scheduling or free/busy information for meeting attendees (microsoft.com)

Teresa