Calendar issue?

Copper Contributor

When I try to schedule a meeting with people and use the Scheduling Assistant, two people who have shared their calendars with me, always appear as "No information. Busy/free unknown". However, when I just pull up their calendars in Outlook, I can see everything. 


Does anyone know what might be causing this?


Screenshot when using Scheduling Assistant:



Screenshot of same time and day using the calendar:





1 Reply


Apparently, this issue is common but I couldn't recreate the issue on my end to test it.

However, I found several articles that may be useful to you.