Calendar issue?

New Contributor

When I try to schedule a meeting with people and use the Scheduling Assistant, two people who have shared their calendars with me, always appear as "No information. Busy/free unknown". However, when I just pull up their calendars in Outlook, I can see everything. 

 

Does anyone know what might be causing this?

 

Screenshot when using Scheduling Assistant:

aimeemorin_1-1655925369600.png

 

Screenshot of same time and day using the calendar:

aimeemorin_2-1655925477066.png

 

 

 

1 Reply

@aimeemorin 

Apparently, this issue is common but I couldn't recreate the issue on my end.

However, I found several articles that may be useful to you.

 

Teresa